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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 89 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the SMART Power 995i Treadmill's easy assembly, affordable price, and user-friendly design. The IFit feature is also highly praised. However, some customers have experienced issues with the assembly process, noise, and heart monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great threadmill so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. I did it even with no other people's help rather than one stage where I had to assemble the space saver underneath. The threadmill is very easy to be operate. No need to enroll to the iFIT (even though it ask and you already have 6 months of it free) - you just press a few seconds on the iFIT button. I am very impressed from the size and the way to make room by lifting it up. I bought it during Black Friday. The deal was great !! As a start and someone who walks and run on it almost every day so far, I totally recommend on it..

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Solid treadmill for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this treadmill for two weeks and so far my experience has been above average. The treadmill is very smooth and quiet, very user-friendly, and pretty sturdy for heavier users. For those complaining about entering your credit card info before you get started on the treadmill, please be advised that you simply have to hold down the iFit button for several seconds to bypass the setup. (i’d like to thank an earlier reviewer for that excellent piece of advice !!!) I am not one who likes subscribing to those fitness applications. I just want to get on the treadmill and either run or walk which this fits the bill perfectly. The buttons are pretty straightforward and I really like the fact that I can rest a book or tablet on the treadmill as well as have a small place for my phone if needed. My only complaint for this treadmill is the quality of the armrests. I feel like every time I put my hands down the cover comes loose and it’s made of cheap plastic. This is not a dealbreaker just a minor annoyance. If this treadmill lasts at least 5 years at the price point that I purchased it, then I will have gotten my moneys worth as I paid almost double for a Sole F 80 that I had for 10 years and 2 belt changes from normal treadmill wear on a similar 3.0 horsepower motor. The jury is still out to get that sixth star for durability.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hidave

      We are so happy to hear you are enjoying your treadmill performance in manual mode. While we recommend taking advantage of the free trial of iFIT membership to get the full experience available, manual mode has good features as well.

      We are sorry to hear that when you try to use the arm rests the cover slips off too easily and the quality doesn’t meet your expectations. We would like to check that the armrests are attached properly and working correctly.

      Please reach out to us with any of your concerns at [email protected] with the case #1-R100850. We look forward to helping you out.

      Thanks -ProForm

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this treadmill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new treadmill and it is much larger than I anticipated, which is a good thing! Kaycee did a wonderful job of installing it. She was punctual, extremely professional and ensured the treadmill was operational before leaving. I also purchased the 5 year Geek Squad Warranty for peace of mind. The entire experience from start to finish was Excellent! I totally recommend this treadmill.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't make me sign up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the fact that I HAD to sign up with iFit just to get the treadmill turned on - which meant giving them my credit card. Also after getting it put together, registered and turned on to use it, the belt seems to be making more noise than it should - the belt is too far to the left and rubbing. The second pic is underside view. Emailed store manager and all I got from him was that I can return it. Can't see keeping it with belt the way it is? Nothing offered to fix it.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hi, please visit www.iconservice.com and chat with a tech or watch the videos on how to adjust your belt etc. If you have further questions please call 800-445-2480. If you hold down the Bluetooth or iFit button for 30 seconds you can bypass the iFit activation. For more information visit www.ifit.com/activation.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heart monitor

    Rated 4 out of 5 stars

    Great treadmill

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this treadmill. The option to rise and lower the ramp makes it optional for different routines. Convienent that the ramp rise and helps tidy up your space. The set up was easy to follow even though you need at least one other person to help. I was able to google to prevent from sigbing up their subscription based pro fitness thing... the bluetooth speaker is a great add on but the volume of the speaker is too soft at its highest settings. The fan at its lowest settings does not even turn on (might be defective but i dont use the fan often so i didnt bother returning). There are two "pockets" to place anything you want like water bottles or phone etc. Also included is a tablet mount that can be mounted to view as you do your routine. As for the heart monitor.. im not sure how accurate it is.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality
    Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for us bigger users easy to use basic modes (still trying to figure out how to get the preprogrammed workouts not to take me from a walk to a run). The Ifit program that seems mandatory to sign up for isnt (I never signed up with them) hold the left side of the ifit button on your machine for 13-15 seconds and it bypasses it you only have to bypass it once not every time. Despite the other reviews of how easy it is to assemble I found it a pain. It comes with star washers that do not fit it gets a little confusing at parts in the instructions having a second person helping is definatly a good idea and mechanically inclined is a plus. The treadmil is very sturdy feeling made with more heavy duty metal than cheap plastic so I give it 4 out of 5 stars. Only reason I didnt give 5 is because of the Ifit seemingly mandatory integration and the star washers got my temper up nicely to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing other models, this one gave good reviews. It functionally is easy, you can bypass that iFit subscription and my husband runs everyday on it. He's about 245lbs line backer build and runs at a pace of 6-7 for 30 plus minutes, he says it's good and doesn't have that unsturdy feel or cheap. I am petite and find it just as good as a gym machine. I've had tge ones from walmart, sears etc and this kooks and feels more quality. I bought the geek squad protection with any big purchase like this it's always good. So far it's working great, assembling was easy and it's not clunky where space is concerned. Bought it during black Friday so the deal was around $700 plus geek squad 3 year protection.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hi, thanks for your comments and review. Good luck to you on reaching your fitness goals!

  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    It’s an ok treadmill

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good treadmill so far. Had to get it re-delivered because the first one had a crack in the frame not even out of the box. Purchased while it was on sale. Many options. Putting it together was slightly difficult with 2 people and took couple hours, especially the hydraulic part. Bought bc of more powerful motor but motor still struggles with a 250+lbs individual. Also had to figure out how to decline iFit to even turn on treadmill.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hi, thanks for your comments and review. Good luck to you in reaching your fitness goals!

  • Pros mentioned:
    Quality, Size
    Cons mentioned:
    Heart monitor

    Rated 3 out of 5 stars

    Good value if under $800

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this treadmill during Black Friday season at $699. I believe this product is worth that price, but not the original price, which is way above $1000. Quality, performance and size are ok. Screen is too small and does not show more than 1 metric at the same time. Mine came with the heart monitor sensor not working. Called them and they are sending me a new part. Assembling is easy but starting is very confuse. The ifit app is nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the treadmill. It came with an incorrect or poorly made arm, so it was almost two weeks before I received a replacement and it could be used. Part of the assembly requires two people, but overall the process was a little easier than I expected. During the first two weeks of use, it seemed a bit squeeky at lower speeds, but that seems okay now. Heavy duty and works well. Although it folds easily, it is a bit wide to move through a doorway, so identify the right room. So far, I think I would buy it again, as long as I don't have to anytime soon.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Vague instructions/Fantastic treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to COVID, assembly by professionals was not an option, but I had read the assembly manual online when I selected this machine and was confident that my husband and I could do it. It was tedious and like almost all assembly manuals, the instructions were vague or just inapplicable in a handful of stages (put the square thing in the square hole---but the square thing is remarkably larger than the square hole)... still, as they say, we persevered and used our best judgment when instructions didn't make sense or the screw provided didn't fit all the way into the hole. It works wonderfully and I LOVE THIS TREADMILL. I've used it daily since we assembled it a couple weeks ago. Yes, I **do** recommend it. Patience in assembly will pay off.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the treadmill, IFIT is awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home treadmill, comparable to those in the gym. Quick reaction response to speed levels. A bit noisy but expected. . Incline raises only the base of the treadmill not then entire body, therefore holding on becomes difficult as incline increases (for short people). Treadmill is heavier and bigger than more recent treadmills so ensure you have proper resources to transport. Make sure you have the space and get a treadmill mat IFit is awesome and I absolutely love it. Follow the instructions others have mentioned, IFIT can be overridden during start, sign up not required for use of onboard workouts or manual use. Nonetheless, make use of the free subscription, you will love the hiking, running, jogging adventures and new cities countries you will be able to visit. The trainers are awesome, and includes many other workouts, live and on demand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told installation was not a option. We took a risk and put it together. The instructions were good but overall the plastic pieces like the handle are cheap. I’m thankful we have a warranty because I don’t see this machine lasting long. It is smooth has and has a low sound . The fan already stopped working so I’m not sure what is going on with that. I use it with the iFit app and sometimes without.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my eye on this treadmill for some time and then it went on sale so I purchased it. Has been easy to utilize and love the built in fan feature as well as the fact that I can fold it up

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Assembly

    Rated 3 out of 5 stars

    Good Quality but assembly is not easy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and parents work out on this everyday. Its a great product with sturdy parts and that makes assembly difficult. You need at least 2 people for the assembly. I like the product but not Proform customer care. It was tough to add a few screws. So, i tried to reach the customer care and they replied me after a week or 2. It was very frustrating and they delay a lot in helping.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a steal like $900 it’s normally almost $2000. It was large and very heavy quality is good setting are nice the fan is a nice plus and the Bluetooth feature. I would buy it again

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hi Stefany, thanks for your comments and review. Good luck to you in reaching your fitness goals! You did get a good deal!

  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great for your at home gym.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is great. It’s durable and works well. I am enjoying it fully. Assembling it was a moderate challenge. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren’t looking for top of the line, just an opportunity to get in a good workout, then this product is perfect.it wasn’t difficult to put together but it does take a little bit of time to do so. The pre installed workouts are decent. Don’t expect the overall quality to be superb but it is good enough

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    So smooth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this while it was on sale because my previous treadmill was used and old and was starting to skip when i tried to run. I never thought the difference would be so great! I don't even use the preloaded workouts or the include much. The Bluetooth is a big thing for my husband who likes to watch Ted Talks or nature stuff while watching a video while he's on it. I haven't tried that yet, but this was definitely a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent treadmill. Smooth operation, sturdy, and quality product.

    I would recommend this to a friend
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