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Customer Ratings & Reviews

Your price for this item is $449.99
The previous price was $499.99

Customer reviews

Rating 4.7 out of 5 stars with 298 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Rating 4.3 out of 5 stars with 2 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 298 reviews
  • Pros mentioned:
    Adjustable, Assembly, Comfortable

    Rated 5 out of 5 stars

    Checks almost all of the boxes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and spend [more time than I should] sitting at my desk. I opted for a gaming chair because I figured they should be one that is designed for long-term sitting. Though the Razer - Enki Gaming Chair is more expensive than some other lower-end gaming chairs, the quality is worth it if it can be afforded. I was hesitant about spending $400 or so dollars on a chair as it was, hence why I did not spend the few extra hundred on some of the "high-end" options out there. I could not be more pleased with the purchase and will absolutely consider Razer for my next chair when I eventually need one. The good: - The packaging. The packaging is robust, and even though the outer box was damaged in transit, the next layer of protection was intact. - Assembly instructions. The chair was incredibly easy to assemble. I made the mistake of trying to assemble it in my office by my desk, which does not have the most room, so before unboxing, ensure you have lots of room; not essential, but would be helpful. - Comfortable. To include a cliché when being pleased with a product- with my old chair (a ~$100 office chair), I would get back pain, and my butt would hurt after about a third of the work day. With this chair, I have spent 14 or so hours in it with only periodic breaks with no pain. It is incredibly comfortable. - Features: The adjustable armrests were why I opted for this: I wanted to make sure I could adjust them to the appropriate height to maximize the ergonomics of my workspace. I do not use the recline feature to actually recline the chair, but it is great to be able to position the backrest where you want it. - Anticipated durability: the material and stitching are quite good. I sit in the chair every day for many hours and have 5 dogs that like to occasionally make use of it. I have seen no signs of wear, and it looks as good as the day that I got it. Considerations: - This is by no means a negative, but as this is designed for long-term comfort, the seat and back are firm; do not expect to find a plush sitting experience. It did take a little to adjust to this chair, being used to softer chairs, but once I got used to it, I found it to be more comfortable than softer-seated alternatives. Cons: - The stock armrest pads are not good. The armrest pads are incredibly hard and can be uncomfortable. I believe the same company sells alternatives, but I have not explored these yet. All in all, a great chair and worth every penny, IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfortable

    Rated 5 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I love this chair !!!! Whoever made this chair thanks to them I could sleep on my gaming chair if I wanted too lol , never had a chair more comfortable to game with , it’s cushion is perfect for your back and there’s a reason why it’s price is it’s price !!!

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfortable, Quality

    Rated 5 out of 5 stars

    If you want back support you need this now.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I underestimated this chair, I am EXTREMELY satisfied with my purchase. I wanted to wait at least a week to post a review just to make sure. I also had the issue about a bolt aligning but after loosening up and slowly tightening back all bolts (of back rest) everything aligned perfectly. The back support is great. I’ve never had back issues but my old chair was giving me trouble. The back pain is gone. The armrests are out of this world. Not sure how I survived with up and down (only) armrests. These 4D armrests are the BEST. So many ways to customize their position. The build is super sturdy and does not make any noises at all. The stitching is top notch and I really like the materials, very high quality. The head memory foam is great. The back support is a little on the firmer side but honestly whatever takes to save my back it’s fine with me, plus I’m used to it now. The seat cushion is GREAT. It does take a moment for you to find a sweet spot of comfort though (back recline). The material used in the inner sections is similar to napa leather which is awesome because it holds you in place and you’re not slipping. It has great ventilation too. Not sure how but it doesn’t feel hot at all (like some synthetic leathers) Comfort is 10/10 ( and I am very picky ) You won’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Back support, Comfortable

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy and looks so good, very easy to assemble but if you grab a friend, it’ll be better.Chair is so relaxing and the back support is top tier

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfortable

    Rated 5 out of 5 stars

    Very comfortable! Highly recommend.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a lower end chair to this Razer and so happy I made the change! I work from home and game sometimes so I’m consistently sitting at my desk. Used to have back and tailbone issues with my old chair now I never notice anything and I work for nine hours a day. If you questioning, don’t. Get this chair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great but $$$

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this chair a lot I previously had the Corsair tc100 relaxed and I can say the quality of this one it top teir although with quality comes price and this one is a little pricey. The built in lumbar is great. Also i read a couple reviews saying the neck pillow was in an awkward position but for me I would say it’s in a perfect spot for me (5’8) and feels great. The tilt feature is great, it even locks the tilt at a certain angle if you want. Last but not least the cherry on top everything on this chair is sturdy and just seems to be high quality being made with nice litttle metal accents.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfortable

    Rated 5 out of 5 stars

    Best Gaming Chair On The Market!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know where to start.. I work from home for 8-10 hours and game for another 3-4.. all day comfort is an understatement. I’m 200lbs and have had this chair for almost a year and it still looks and feels brand new. No more back problems!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it... its worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting off i am a 5'9" roughly 190lb man with a pancake butt. This chair is good quality and easly to put together. My only gripe is the seat could be a little softer, i have only had it a week so it may soften up in time. I am able to sit for long periods of time 3-4hrs without having to get up, and since switching to this chair my sciatica has completely gone away! I would definitely recommend this chair for anyone looking for a good mid-priced gaming chair. I also recomend picking up a foot cushion from somewhere to go with the chair for best comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely solid and supportive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I weigh 285 pound, I assure you it's super solid and supportive, The one I got is even a improved version, the side hinge caps are now very solid, no wiggling, and one side of the hinge plate now has an "edge" at top of the first screw (although only one side) so it won't slip away and easier so setup. The only downside would be one of my arm rest fixing position is not centered like the other side. If the arm rest twisting angle interval could be smaller then it is nearly perfect/ideal seat not only for gamer but for a sys admin/programmer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always cheaped out on my office chairs and this time i decided to grab the razer enki to match my new 2024 Blade 18. Whag a huge difference this has on my back and posture. Its very premium feeling and night and day over most other office/gaming chairs.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Still happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for over a year now. Sturdy, good quality. Many years to go.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable, Comfortable

    Rated 5 out of 5 stars

    Razer Enki

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my fiancée. She’s in love with it. She loves the comfort, the room and space the chair provides her, and even though at first it was hard for her to use the memory head cushion, she found a way to make it work and it’s fenomenal for her now after some adjusting. Her brother also tested this chair and literally steals it from her every time he comes to visit. I haven’t tested it since it was a gift for my future wife. Since both my future brother-in-law and my future wife are extremely satisfied with this chair, it is fair that the Razer Enki earns a 5 out of 5 from me.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable, Comfortable

    Rated 5 out of 5 stars

    Great chair for comfort, quality, and assembly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chair. I like the comfort and build quality. It’s easy to put together. The chair has a lot of adjustability in the seat height, the angle of the back, as well as where the arm rests sit. The back offers good support with a built in lumbar pad. The head cushion is memory foam, but is difficult to place meaningfully for your head, more like the back of your neck (I’m 5’11”). There is plenty of room to the chair, I have no issues fitting in the seat. I’d definitely recommend, especially if your a fan of Razer products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable, Quality

    Rated 5 out of 5 stars

    Best chair ever had

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not be paying $600+ for a secretlab chair, got a $100 off on this chair, could not say no, best choice I made, I work 11 hours from home and this chair along with the lumbar cushion has been working for me for the last 6 months. A little cracking sound but other than that cant complain, beautiful and great quality. I will 100% recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Excellent gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and they are great. I watched countless reviews for this chair as well as Razer's other chairs and many other brands from the cheap ones all the way up to Secret Lab's Evo 2022. Ultimately I went with the Enki's and they have been great. I am 6'0" around 265 lbs and my GF is 5'7" and light as a feather and they work great for both of us. The pillow that comes with the chair was a bit high in the default position for her but I moved it down through the holes in the back of the chair and it is spot on (as shown in one of the pictures). The chair is very easy to assemble and is very comfortable. The armrests move in all kinds of directions so you can have a straightforward position for mouse and keyboard sessions or bring them in at an angle for gaming with a controller. The recline is easy to use and you can lock it in any reclining position with ease. This chair does not have the adjustable lumbar support that the more expensive Razer chair has but to be honest we both do not have any issues with that. It has lumbar support and it is in the right spot so I would not worry about that if you are trying to decide which version to get. This is a great chair for our gaming room and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great chair!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair! Got this chair for long hours of editing and gaming and was not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    RAZER ENKI

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RAZER ENKI gaming chair is the most comfortable when i play video games on my PlayStation 5 or XBOX Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality, and comfortable! It's a worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable, Comfortable

    Rated 5 out of 5 stars

    High Quality Chair. Very Comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was quite simple to put together with easy instructions. I was going to go with a SecretLab chair until I saw this was on sale at the BB local to me, and in stock. I’m happy I chose this chair. Very comfortable and quite a few chair optimizations for your pleasure. I’ve had a few long gaming sessions with no aches or soreness. Highly recommended. The box also fit into the back of my 4 door Civic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was really well put and assembly was simple. Materials are high quality and feel better than more expensive chairs.

    I would recommend this to a friend

What experts are saying

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Rating 4.3 out of 5 stars with 2 reviews

  • TechRadarRating, 4.5 out of 5Jeffrey Loeffler on October 3, 2022

    Razer EnkiThe Razer Enki gaming chair is a superb addition to any PC gamer's setup. Any gamer will tell you that when considering places to park your backside, the choice of a quality gaming chair can make all the difference during an epic raid night. The

    Full Review
  • PCMagRating, 4 out of 5Haroon Sultan Oct 22, 2021 on October 22, 2021

    Razer Enki Gaming Chair Review: A comfort on the eyes and thighsOver the course of a month, I tried out Razer's latest gaming chair – The Razer Enki. Coming from years of using various Ikea chairs, my experience in gaming chairs was decidedly lacking and I decided to use that to my advantage in this review. Is

    Full Review