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Customer reviews

Rating 4.2 out of 5 stars with 698 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 698 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, comfortable fit. The mic quality is also good. Whay more do you want in a headset?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Better than “Steal” Series Nova Pro for sure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest headphone innovations ever made! Sounds excellent and adds a whole new level of atmosphere when playing games. Sometimes it gets annoying so I turn it off but I also notice the higher frequencies suffer when the bass comes in. Most comfortable ear cups in the industry imo because of the microfiber like fabric that contacts your head. Volume knob also is easily accidentally manipulated.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Top-tier headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has straight forward instructions that. are easy to follow, the sound quality is excellent compared to other 180$ headphones, the build quality is very good, it feels sturdy, reliable and everything is replaceable through razers website making it easy to fix if you do have a problem down the line.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Battery life, Weight

    Rated 3 out of 5 stars

    Not worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, dies fast, never connects to synapse software to modify/adjust colors. Overall wouldn’t recommend this headset as a female. They are loud and have a lot of bass; no complaints with the mic…they’re just heavy and unnecessarily huge, die, and take long to charge. I also have to unplug and plug back in sometimes when my pc doesn’t identify them for some reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile headphones. They are so comfortable and have great sound output and input. They do tend to wear and tear over time but that’s expected with any set of headphones. Will purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound, the comfort, everything is good in this headseat

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headset on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, best one I’ve had so far. I’ve had the Logitech Pro X, Astro A20s, Corsair Virtuoso, Steel Series 7 Arctis, Hyper X Cloud Alphas and many more. When it comes to comfortability and sound I believe these to be the best on the market. The haptic feature is what really sold me on these.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound, short battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you charge the battery often, you’re good to go. The headset looks beautiful and feel expensive. The sound is great, better than the Logitech Pro X. It has deep bass and clear sound. It is precise when it comes to fps gaming. I don’t use the immersive feature which would reduce the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Imperfect, but too quality to dock stars. Worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - razer synapse software does not always find device on pc startup, requiring un/replugging of usb - annoying, persistent (every few seconds, truly horrific) beeping tone occurs while on low battery, though seemingly fixed by restarting headset? - introduction of thx spatial audio software can initially complicate/block functioning. fixed by restarting pc, setting default sound output to THX Spatial Audio, and/or replugging usb (+/- prayer?) - power button's pause/skip/rewind functions are finicky. expect rewinds (triple press) to register as pauses or skips (single, double press, respectively) + great sound, especially with THX Spatial Audio software and Hypersense (on device function), which is like ear haptics, but just feels like extreme bass. With synapse, sound adjusts between Movie, Game, etc. modes depending on the application currently in focus + comfortable + feels sturdy, quality + bluetooth capability not required on any devices, as wireless connectivity is done via a usb + detachable mic (which i have not yet used) + size adjuster is marked with numbers, good for knowing your preference

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sounds amazing love the haptics only downside i have had is with it disconnecting then not reconnecting after that without unplugging the dongle and pluging it back in

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid Gaming Headset Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one of these bad boys up not too long ago and so far it’s been a solid choice. The construction and materials used are of high quality and having Razer Chroma integration with the rest of my Razer peripherals is where it’s at. The ear cups feel comfortable after extended use and the sound quality is spectacular. The one thing I will mention though is that the headphones happen to disconnect frequently from the USB receiver. I often find myself having to turn the headphones on and off when jumping between browser tabs or embedded videos at websites. Thus the 4 star review as its a minor inconvenience I suspect not all will enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ear shakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and feel but the haptics were a little much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a christmas present and he absolutely loved it. He loves the sound quality and that it connects so easily with Bluetooth. They sit comfortably on his head even over an extended period of time. The microphone works great and there are so many other small features that this headset has that just enhance his gaming experience. I would definitely recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset, Been using for over 3 months now, battery is decent, sounds good and very little issues from it, and confortable, can wear for hours without a headache. I use then daily, and will always use Razer products!

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 4 out of 5 stars

    Decent sound and fun haptics!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200, the Kraken V3 Pro has mediocre sound, outdated firmware, lacks bluetooth, long-ish USB A dongle, but interesting haptic motors for immersion. Not having bluetooth isn't a big deal because latency is a problem when you're gaming. There's a noteable lack of ANC but to be honest, I'm surprised any wireless headset -anything- has ANC for $200. Most ANCs I've heard in this price range are pretty bad, affect the sound characteristics, and don't block out all that well. It's honestly not a miss in my book. Needed to EQ the sound in the Synapse application and to be honest, the THX "feature" doesn't compare to Dolby Atmos. I toned down the low end by two db across the range, raised the mids a tiny bit, and brought down some of the highs as well. This balanced out the sound for more of a neutral frequency which produced good clarity and sparkle. The firmware was really frustrating to update because although the update software told me it would need to shut down the modules for Synapse, it didn't. I had to turn off the Synapse auto run feature, restart the computer, and that fixed my issues. Talk about a headache. After resolving the problems I've listed, the headphones now sound much better, the cups and headband offer decent comfort, and the haptic feedback is a nice gimmick that I personally find to be a good selling point. I imagine the battery life could be better if I turned them off but why? They still last a day of gaming and I just charge them afterwards. Controls are basically all on the left side which clutters it up, but the volume dial is not too hard to find and I imagine with repetition, it'll be even easier to reach for. I like that there's a mute button that you can determine if activated or not, and the haptic adjust on the right is a good place for that. This headset is an easy recommendation for those looking for a decent wireless headset and really want the immersion that the haptics provide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    it’s good with drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale. On sale worth it. Brill price I would have taken it back. Sound is great. And they are a little heavy, but yet still comfortable. Just be ready for some weight. The base is odd I don’t like it but they vibrate. (can be turned off). My green kraken probably still my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great , but not perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound very great with the built in surround sound. I would complain that getting these to sync up with the doggie can be annoying sometimes. I’d have to use a Razer app to link them every time I had issues. Besides that, I think they’re epic for living room setups. I plan to use em at my desk more now since I hate the wire of my older headset. I’m curious if these can be used with the base station v2 audio dad via wire connection?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset is 5/5 across all platforms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Directional sound is pin-point, audio is accurate, and fit is comfortable. What more could you want?

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    One of the best headsets around

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headset, the sound is superb, the haptic feedback is great, but I can see this being a personal preference since some people may like it, others cannot, you can reduce or eliminate the intensity of the feedback by pressing the feed back button, the microphone is clear, connection is great, if you try to run your speakers and headset at the same time, it can confuse your computer, so make sure to play around with your settings if you plan on doing that, the headset will stop working if the computer gets confused and you may have to restart. Overall, I love the headset from razer and the chroma rgb is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Strong Bass and Sound but Weak Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this headset a couple of months to try out. I bought it about 3 months ago. When the headset works, it is simply amazing and the sound mixer is great. The physical quality of it was also nice and durable. It's a much cleaner look and you can even control the RGB with the Synapse Software. (That is really bad btw but good when it works- typical Razer Product) However, the headset doesn't ever charge to full, nor does it ever keep a good charge or last more than 2 hours. It does NOT keep a connection and I have to consistently re-pair the headset, power it on and off, or take the dongle out and place it back in. If I'm browsing YouTube or anything else with sound, it'll play the music but it'll randomly just "mute" itself even though windows says it's playing sound. Too many issues software wise. That's too bad. I'll be swapping this headset out for a completely different brand.

    No, I would not recommend this to a friend
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