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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 562 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers often highlight the superior sound quality and comfortable fit of the Nari Wireless THX Spatial Audio Gaming Headset. Many appreciate the long battery life and wireless functionality, although some find the headset somewhat large and heavy. A few users also noted concerns about the price point and occasional compatibility or software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 562 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for over a month to writ this review to test this product. It was worth every oerrny! The sound is great. The microphone is really clear. The battery life is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Checks off everything flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing these after using them for about 2 weeks. Trust me, get them. I researched for headphones for so long so I can get the right pair. I am very picky with the smallest flaws and this did not disappoint at all. If you like the features listed then just get it, you will love them. P.s: this isn't a paid review hahah

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing Headset!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life and comfort for such a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great razer product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great quality again from razer this is my send headset from them and they did not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the experience is awesome, a recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have almost every feature you could ask for. PROS: 1) The MOST COMFORTABLE headset you will ever wear. Truly. Not only are these very comfortable for even long hours or gaming but the "cooling ear cup" material that goes around your ears actually works. It sounds like a gimmick but it isn't. They keep your ears cool which is awesome because other headsets don't. 2) The sound is amazing and you can truly hear every detail around you. The spatial sound thing really works. 3) Battery life is fantastic at 20hours 4) The USB receiver is the smallest of any headset on the market. I mean it, Google it and you will find that every wireless gaming headset have these MASSIVE USB receivers. Like the Arctis 7 for instance. I was really tempted to buy the Artcis 7 but they have a USB receiver that is literally a 2 foot cable that plugs into your computer. It’s hideous, especially if you use a gaming laptop. This headset has a TINY USB receiver that actually is stored inside of the headset. I own 3 other headsets (Corsair HS70 and the Void Pro Wireless) and they all have these HUGE USB receivers. The few Cons: 1) They are HUGE. Sure they have every feature and they are very very very very comfortable and light weight but these things do look totally ridiculous to wear in public. I am talking space Martian straight up. My wife laughs at me HYSTERICALLY when I wear them and I don't think I would dare take them anywhere in public. 2) You have to open the Razer Synyapse software every single time to turn on the spatial surround sound feature. This can be slightly annoying. So far I have tried 4 different wireless headsets and these are by far my favorite. IF you can get passed the MASSIVE space martian look, BUY THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    great sounding especially on PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound especially on PC when you use the Razor App. On PS4 it sounds good but you miss a lot of the cool features like surround sound or custom EQ. They still sound good just not as great. I have to agree with other users these are hefty headsets. So if you don't like something heavy these are not for you. They do cut out a fair amount of noise just by putting them on. The rest comes naturally as you play audio though it. One thing I don't like in regards to the PS4 connection is that if you have the headphones off and want to listen through audio through your TV but have the USB dongle plugged in it will default audio to the speakers even though they are not turned on. You then have to walk over to the ps4 and unplug the dongle or if you have it unplugged you need to plug it in when you want to use it. You do not have to do that with the Sony Golds. If the headsets are not on audio does not default to it. The LED lights is cool but it's not like you can see them since you have them on your head lol All in all for the sale price of 75 I paid for it they are great. However if I had to pay full price at 150 I would have returned them a they are better than my Sony Golds but not that much better on PS4. For PC they are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great gaming headphones for ps4.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have excellent sound quality and the surround sound works with my ps4. They cancel background noise almost too well. The mic is great at not picking up background noise too, and I love how it can retract into the headset when not in use. The battery lasts a very long time. They're quite comfortable to wear for long periods of time. However, they are just a hair too big for my head (I'm an adult female with an average sized head) and are not comfortable to wear with glasses. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Sharp As A Razer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for almost 2 years and they still work exactly how they did day 1! I use them almost every day on multiple systems from PS4 to Xbox One to PC and they have yet to let me down. It’s always hard to pick good headphones that you’ll be able to wear for hours on end without wanting to rip them off cause your ears are aching. I’ve always liked razer products so I decided to give these a try. I wanted over ear headphones that have surround sound and the wireless feature is just a plus. I was not disappointed when I received these. They’re so comfortable you almost forget you’re wearing them. I can wear them for 6 hours straight and it won’t hurt my ears or my head. The only down side is they don’t work wirelessly with consoles. But they plug right into the controller so it’s not the end of the world. Having the volume wheel right on the headset is super convenient and a feature I never knew I needed until I got these. When you’re playing on PC you can use the mute button on the headset which turns on a red light on your mic so you know you’re muted. Something I accidentally do a lot is mess with the chat/game sound wheel. It’s right next to the volume wheel and if you accidentally turn the “game” volume all the way you won’t be able to hear any chat and it always makes me think something is wrong with my sound. So just make sure you have it around the middle and you should be good to go. Overall great headset even for the hefty price tag

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Incredible gaming headset for any gamer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Nari is a fantastic headset. Incredibly comfortable even for several hours at a time, the ear cups remain cool against your head no matter how intense your session gets. Sound quality is great, and heavily customizable with game/chat balance, and EQ customization. The Nari can be used wireless with PC and PS4 for certain, i believe it also works with Xbox One. Wired it works with any device with a standard 3.5mm headphone jack. Battery life is unbelievable, i regularly get around 26 hours of heavy use on each charge. The only downside is the mic quality is a little inconsistent. Sometimes it sounds great, sometimes it can be a little flat. Overall, this is the best headset I've ever owned though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comparing these to the G933 Logitech that they replaced. The sound is good with solid bass and good mids and highs. When gaming the spatial audio is Ok. While playing Rainbow Siege it is hard to determine accurate position beyond left and right. Microphone sound is clear per response from other gamers. Also i would like to see a battery level indicator on the dashboard instead of the program. Is it worth the 149 they asking, I am not for sure. Logitech sound and quality is good with at lower price point but not as comfortable. Catch them on sale and I say go for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound in a Great Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is absolutely perfect for my needs. My old headset was a cheap set on sale on Amazon many years ago, wired, with poor sound and a design that hurt my ears if I wore it for any prolonged period of time. The Razer Nari Wireless is a sleek package, with decent battery life (pro tip: turn off the RGB lighting for longer battery length) and great sound. The retractable mic is a plus, and it's the comfiest headset I've had the pleasure to try on, cushioning and with a rather effective cooling gel. The sound is good out of the box and can be mixed to your heart's content in Razer's Synapse 3 software, and the THX Spatial Audio (also enabled in Synapse 3) provides for good directional audio in games. The only small issue I have with the design is its lack of Bluetooth, but considering that all of my usage is computer-based, that has yet to affect me. Well worth the slightly-discounted price I paid, and quite likely worth its list price of $150, too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds amazing but mic issues...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did no research and bought these on an impulse. I'm an avid reader product user. I bought these to replace my Razer man o war wired headset due to the ease of wireless. The sound is more crisp and clean and they are very comfy. The wireless range worked perfect for my use case. Was able to walk to my kitchen with out them disconnecting. The Razer software is the same I use for my Razer Trinity mouse and black widow keyboard so I had no issues using that for the headset. No the the disappointment... The mic. First day plugged the wireless USB dongle into my computer everything was recognized and worked perfect.... Tried the mic in discord and was perfect. Even chatted with some buddy's and they had no issues with quality. Sounds like I was good... Week later join discord again and it told me I had to mic input... Opon research windows recognized the mic but did not receive and audio from it. Even when I third to playback audio with Windows sounds settings nothing. The kicker is in Razer software the playback mic audio option did play back audio. With trying everything I could think of and nothing working.. I resorted to the internet to find many other users having the same issue with no positive results. Further research it seems to be an issue with this perticular model of the nari headset as the ultimate does not have the same issue plauging many of it's users. I will be attempting to returning the headset in hopes to try the ultimate as I love Razer product. I don't care about the haptic feed back on ultimates but one software to run all my peripherals is the selling point of trying the nari ultimate for my wireless solution. P.s. if you made it this far... Thank you for reading.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Purchased for Creating Videos for Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset to produce videos for work. They have performed very well so far. The sound is great but the main purpose for the purchase is the audio recording capability. As of now the Audi produced has been good. I can't say that they are great because I really don't have much to compare them to other than the audio recording from my webcam which were absolutely terrible. Overall these are very comfortable but they are big, like really big. I have what some would consider a very large head and they look kind of ridiculous in my opinion but they are working out well for their intended usage. The connectivity has been great, the buttons are laid out well, and overall ease of use is great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Crisp audio quality, long battery, and light.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Nari Wireless feature an amazing amount of Audio Quality for their price range in Gaming Headphones. The Bass is thunderous but not overwhelming. It does lack near the lowed end of the spectrum, but it's easily negligible once you put these on and feel the soundscape they create. I would recommend that you don't turn on the THX Spatial Audio, as I've not really noticed any improvement in Audio Direction, and it just ends up muting some sounds out entirely. The battery feels long if you remember to charge them, and their metal frame doesn't *make* them light, but they feel light since your head won't be clamped down all the time. Overall, they're a great pair and I'm hoping they last long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than expected by a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a big fan of razor products at all. Their keyboards have sucked. Their mice wear out fast. And their computers have so far mostly ran hot (Only owned Two personally though). I normally Avoid this brand after my experiences with them. WITH that said however... This headset is really nice. Its comfortable. Sounds good. The Dongle has a home in it and its small. Im over all pretty happy with the Battery capacity too. Its on par with My corsair void wireless headset i replaced this with. That says a LOT. They lasted me a year every time. Thats HARD to do when i use these 12-15 hours a day for work. I REALLY hope this headset can beat that lol. Feels like it might.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    5 stars if it was less expensive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of Razer headphones and after 5 years they still worked but the foam ear pads had split open and the foam was coming out. I tried 3 headsets total- another Razer wired pair, a cheap pair off amazon (the brand name escapes me) -and when I say cheap I mean- this has to be junk. And I the last pair I tried -nari wireless. The nari wireless are the best headphones I’ve tried -even up against my Bose headphones for music and such- these things are impressive. The Razer software has a highly customizable EQ- I’m not too proud to say I’ve spent as much time adjusting this as I have playing some games. It also has a fairly effective slider on the cans that changes balance from sound to voice. I rarely use it cause I don’t do a lot of voice chat but- it’s impressive. Oh and hooking it up- the first Razer headset I returned because when I plugged it in (it wasn’t wireless) and the Razer software didn’t recognize it-so you didn’t get all of the abilities - EQ, levels, etc. The nari plugs in and installs and works with no dorking around needed. Easy. The only downside to the nari- they’re expensive. I mean- you get what you pay for, right? But - is five or a 5 star if they came in at 100$ instead of 150$.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great for wireless, sucks for wired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR if you are planning on using this wired (for consoles, phones, tablets), the audio is good but the microphone is crap. If you plan on buying this and it does not work for you, just return it to BestBuy instead of dealing with the abysmal Razer support. If I'm rating this solely for what I'm using it for, I will definitely give a 1-star. For the sake of reviewing the overall quality of the product though, I think a 3-star would be sufficient. My main reason for buying this is that the decent VOIP headsets (Plantronics, Sennheiser and Jabra OFFICE headsets) are out of stock almost everywhere due to the high demand because of work-from-home. So my next go-to product group is gaming headsets, since they provide mostly decent chat and audio quality. The only problem is, my work requires me to use a wired headset, so going pure wireless is not gonna cut it. It led me to choosing this headset due to the option of connecting using a 3.5mm jack. The only problem is, when you're connected wired, there seems to be an audio bleed on the headset's speakers, which makes the microphone pick up the audio coming from it. So when things get rowdy on a group chat, expect all the hate of your group focused on you because you are the source of feedback, static and whatnot. The microphone is so crappy when wired that my Discord group and co-workers on WebEx already started to hate me a lot. But when this is connected wireless, no issues. The mic is still not on par with the noise cancelling provided by office headsets, but it's enough as long as you're in a quiet environment. I have tried reaching out to Razer to see if we can fix the issue, but after multiple troubleshooting steps, they ended up replacing the headset which is a big mistake since I can't return it to BestBuy anymore. Wrong move on my part. Issue still persists on the replacement headset, same exact issue. Reported it to Razer, they made me do the same troubleshooting, it got escalated to a "tier 2" support and still, ended up getting the replacement replaced. Only difference this time, is they take longer to respond, and give multiple runarounds, as well as conflicting email responses from their reps. As of the time of this writing, ever since I purchased the product, I didn't have it with me for a total of almost 1 month now. Just to give you a timeline: 4/30/2020 - purchased the device 5/2/2020 - sent the device to Razer 5/14/2020 - got the replacement from Razer 5/15/2020 - started troubleshooting for the replacement 6/6/2020 - replacement needs to be replaced 6/8/2020 - shipped the replacement back to Razer, was promised expedited shipping but they responded the same day that they won't on another email. This is the last time I received communication with them 6/14/2020 - started writing the review and they still haven't shipped a replacement back to me Enough about my rant on their support, but let's talk about the Pros of this headset. Build quality definitely feels premium. The cushions on the headset is really good, even with glasses, it does not hurt. I've been able to game for 5 hours without my ears hurting, and it's not too hot on the ears as well. The headset, although a bit heavy, has its weight distributed well on the headband and the ear cushions. The THX Spatial Audio Gaming definitely gives a surround feel when you're playing games as long as you have the Razer Synapse software installed. I had to tweak the equalizer a bit in order to get the sound I prefer for games and music. I'm not an audiophile but this definitely hits my taste in sound when gaming. For music though, my Airpods Pro sound better, probably because of noise cancelling. The Airpods Pro is more expensive though. Wireless audio output has little to no lag at all, at the cost of limited range. At around 20ft clear line of sight, audio starts to cut off a little bit. In conclusion, if you're planning on using this headset wired, don't bother. Save yourself the headache. Or if you really want to test it out, go ahead, but return it to BestBuy if you have problems and don't even try to deal with Razer support. Or at least don't let them replace it for you. If you're using it wireless, it definitely is a good thing to get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Wireless

    Rated 4 out of 5 stars

    Good headset/Audio could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Nari is good headset, very comfortable, good battery life, I also like that you can choose to use it wireless or wired. On the other hand, the audio isn’t the greatest compared to other headsets in its price range, even so, I’d still recommend it for the average gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and not heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the sound from my various Razer products. This is the best one so far. Now bare in mind I am a gamer but do not play FPS games. So I really don't care if I hear 360 degrees around me. With theses headphones I can customize the colors of the icons on each ear cup depending on what game I am playing. Run time for me is 14 hours with all the bells and whistles enabled. So your time may vary. They are light enough for long play, and heavy enough to know you are wearing them. They stay put during long gaming sessions that include rage quits.. lol sound is fantastic and if I want to watch a movie or listen to music I can adjust the profile to match my needs. I did notice that the game/voice adjustment did not work in WoW, it would lower all sounds or push them all up. So I left it in the middle and use the volume control to adjust output level. Ear cups are comfy and very well ventilated so my precious ears are not sore or sweaty during my use. All in all I am glad I got these over the other choices. since most were not cordless therefore would not let me roam around during AFK times.

    I would recommend this to a friend
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