Customers are satisfied with the 900 MAX HX Dual Wireless Gaming Headset's sound quality, comfort, and battery life. Many appreciate its lightweight design and the immersive experience provided by Dolby Atmos. Some find the price point a potential drawback, while others have noted issues related to the docking station. Overall, the headset is well-received for its audio performance and comfortable wear.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 246 reviews
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Great Sound, Amazing Comfort
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second go with the brand. I had the 800s and ended up sticking with my A50s. My A50s after 5 years started to have bad connectivity issues so I decided to move on and pick up the 900HX.
The 900HX at first wasn’t sure if I’d like them. They grew on me and I so far after 3 weeks I like them. At first the volume sounded low but I’m used to loud headsets. I wasn’t sure if it was the headset or just me but quickly I gotten used to them that blasting them in full volume are loud and more than enough. I tend to now lower its volume because they get loud.
The sound quality is very good. The imaging is very very good with Dolby Atmos. There is an app that you can QR scan from the product that gets you a license to use the new software where you take a personal head scan and upload it to Dolby and get a customize personal sound profile. Overall the sound quality is great and sounded as good if not better than my Astro A50s. The Bass is incredible and the clarity is great. The sound stage and imagine thanks to Dolby sound is very nice which is where I can say did a lot better than my previous Astros. I’ve been playing Black Ops 6 and Warzone and so far I could hear everything that I need to get dubs. So far no complaints.
The comfort is top tier. I get no ear or head fatigue after playing a good 8+ hours of gaming. The adjustments are simple and works. I don’t have a large head but I put the cups at its max size adjustments and it just floats perfectly. Comfort is so much better than my Astros.
The charging doc is better than what the Astros had by the better design. Sometimes on my Astros I’ll put them on my doc and they never charged. The 900HX falls right where they need to be every single time. The battery life is nice with 50 hours and I never run out of battery since the doc takes care of that.
The only reason I’m giving them a 4 out of 5 is that I was hoping these were simultaneous Bluetooth. They are not. That’s it. They can connect but only if you want to use the app, and if you want to listen to music you can but you can’t hear game sound. The app works good and the sound EQ adjustment work well.
Overall Great sound, Amazing comfort, just wish they were simultaneous with Bluetooth.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Bit of a learning curve.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this because I wanted Dolby Atmos even when I couldn't use my surround sound. This headset doesn't disappoint. I have used this on my Series X and Ps5, as well as my S24 Ultra/Samsung TV. I purchased this as an open-box, so it took a bit of research to factory reset (The user manual is just a series of Youtube videos on various features/settings) Connecting to my Series X was pretty straightforward plugging the dongle directly into the console and having the dongle switch on Game. Connecting to my PS5 was a little more labor intensive as the video tutorials did not solve my issue. When connecting the dongle directly to the console, I made sure that the switch was set to PC. The audio prompt in the headset said usb connected, and even showed up under the Sound Menu as RIG 900 MAX PRO. However I couldn't get any sound to come through the headset. I eventually noticed that the light on the dongle was slow-blinking. I decided to try plugging the dongle to the charging base, then plugging the base into the back usb port of the ps5. The headset showed up again in the Sound menu and the audio prompt in the headset said "Connected." I was able to get sound through the headset and noticed the light on the dongle was a solid white color. At this point, you can just use the dongle directly plugged into the front usb port or continue utilizing it via charging base. I am very pleased with the overall sound that Dolby Atmos brings. The bass is very deep and the vocals pronounced. And the battery! I have used this for several days and still had plenty of juice left. The charging base takes about 4 hours to fully charge, or roughly 2 hours when charging through the console. The ear muff padding is comfortable and the headband is adjustable. I have no issues with movement where I had to constantly adjust. I haven't really explored the Dual Mode on the headset for having multiple devices connected simultaneously or used the mic aside from the inital setup. I like that flipping the boom up and down controls the mute function. The app is pretty rudimentary and only works when the headset is used in bluetooth mode. You have the ability to change equalizer settings as well as audio enhancements. There is also a diagnostic page that lets you test all of the functions to make sure they operate. My biggest gripe is the lack of detailed instructions and that their support is limited to email only. I found most answers via reddit or other online forums, as well as just figuring things out myself. The key is to not be quick to throw in the towel if you experience connection issues like I did at first.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best headset I have ever owned!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had my fair share of Microsoft headsets as well as turtle beaches that I’ve spent plenty on money on just to have them break or stop working which is frustrating when you’ve paid $300+. However these are by far my favorite headset! They adjustable, wireless, extremely comfortable and best of reliable lol. They come with Dolby Atmos which is great too. They connect to several devices and even have a dual connection feature. Battery life is outstanding. Sound is immaculate!! I would recommend these over and over again to anyone looking for a dependable headset. Well worth the money spent!
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Got it for Starfield
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down the best premium wireless headset for the value and it has a charge base. It competes with headsets that are $350 but brings more features and is super comfortable. Bought it just to play Starfield. This headset shines in every aspect, materials, comfort, lightweight, build quality, sound quality, and only lacks a little bit in Bluetooth function. Bluetooth allows you to get notifications and take calls while gaming on Xbox but you can't mx in music. No big deal for me because I enjoy the sounds of the game. And the sound is amazing with Dolby Atmos. This headset also has flip to mute and a volume control wheel that doubles as game/chat balance for Xbox. It doesn't have active noise cancellation like the Turtle Beach Stealth Pro. That headset costs an extra $100!. It bullies it in every other category. This headset has the best soundstage and ease of use compared to any headset that is within $250. The charge base with separate USB wireless adapter isn't even available in the Stealth Pro or any SteelSeries. I would pay $350 for this headset if that’s what it was sold for. I love everything about it, the price, lightweight, great build quality and materials, durability. This beats every other gaming headset by a mile.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Great but get it on sale.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headset.
Comfortable I can wear for hours.
Good sound imo but I'm no audiophile
Mic is good but kinda poorly constructed. (be gentle with it)
Dual BT and wireless work great but not at the same time.
Would not recommend at $250 msrp but $200 is the max I would pay for any headset even shennheiser. Got when on sale at $125 but openbox excellent condition for $118.
I would recommend this to a friend
Rated 5 out of 5 stars
Better than Turtle Beach by UNIVERSAL STANDARDS!!!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to say with the price I had to spend with this (Actually got $100 off for a sale hehe) this is by far one of the best built headsets I have ever worn and I come from Triton and OEM Xbox but not only is the Dolby Atmos top tier it goes on ALL systems just with a plug and play with a flip of a switch you go from Xbox to PlayStation with EASE. Forget all the other Headphones this is one what will last you YEARS and still have the best sound Quality on the market. Couldn't recommend more stars but it was WORTH EVERY BIT!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Love this headset
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this for a few months now.
Its in my top 3 of gaming headsets I've used.
The switching between game audio and party audio is wonky. You have to press the button above the volume dial and it speaks saying what its doing everytime. Which is nice so I know what Im changing. But is annoying when i'm trying to have a conversation and cant hear the other person when it speaks.
Picking it up off the charger and It automatically turning on is such a nice feature. I'm quite litterally able to just pick it up and by time I put it on it's already connected.
I know it says meant for xbox but with the flip of the switch on the USB port which allows it connect wirelessly. Allows me to also use it on my PS5 so I dont need to have multiple headsets.
The mic flip to mute option makes me annoyed a good amount of the time. But its only because you need to Flip the mic all the way for it mute not just half way like my old headset.
With it having 3 nothces to put the earmuff in to size to your head is really uselful than how on standard headsets after a while the slide to fit to head wears down and its hard to keep in the perfect spot.
Overall I give this headset a solid 8 out of 10
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Gamers Delight.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best part is that I can switch consoles real easy. The sound is great.Fixing the chat and game volume is easy. It’s very comfortable.
I would recommend this to a friend
Rated 3 out of 5 stars
Great Headset, App Needs Update
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would rate this headset a 5 star but there are 2 things holding it back, and one's not advertised to do as such which is okay but I would have liked this to be a feature. The one that is not advertised is the Dual mode for Bluetooth and USB. It does as it's worded, but i would like to have audio from my tiktok doom scrolling while having my headset connected to the USB and be able to hear both. The other thing that gripes me is the RIG 900 NAVIGATOR app on Google Play. It's zoomed in to the point where you only see about half the settings and you can't scroll down on the page. I cas see the words Mic Monitoring but I cannot get to the actual slider to adjust it.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Overall not bad
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall not a bad headset.
Delivers a great quality sound
No connection issues (used on Xbox series x and pc)
Now for the improvement:
The way it adjusts to my head size is not the best
I feel more pressure on the top of the my ears vs the bottom.
When you pick it up from the charging dock you need to flip it 180 degrees. I feel the the way I take off and on the headset should be the way I dock it.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Universal Headphone
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Glad that it’s universal for PC, Switch, Xbox, and PS5. Took me a while to understand most of the controls and the need for the app to activate my mic. But in the end, it was worth it.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Christmas Gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has good sound quality,fits nicely and is comfortable.Playing games ar much better with this headset.l wanted a solid red one, but it was not available.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Good quality headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They seem like all around strong headphones. The ear mouse are held in by a couple little qlickers so i try and take them off by the frame and im sure theyll last a good while. If they dont connect right pull the usb out of the xbox and reconnect!!! Works
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Awestruck
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the auto on whenever I take the headset off the base set. I was always a firm Turtle Beach believer I would go through so many problems. So I made the switch and never looked back great brand of headset.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Only ones you need
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing headset compared to all the ‘other’ brand names out there including other gaming head sets. Definitely do yourself a favor and don’t waste your money on others.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is by far the absolute best headset I’ve ever purchased
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing Siund
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These work amazing! Step up from the last ones I purchased and they are worth the price!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Awesome Headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has great sound! Fast pickup. Very happy with the product.
I would recommend this to a friend
Rated 5 out of 5 stars
Rig KING of gaming
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these gaming head phones best ive had yet love that they take phone calles as im gaming and also the ability to hear whar is going on arround me with the kids! 10/10
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
RIG doesn’t disappoint
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This reviewer received promo considerations or sweepstakes entry for writing a review.
ahh yes RIG with their latest headset! 900 Max still keep their signature look, i’ve own 2 gen of 800 series and this had the same look except this one has metal band or I guess steal, it add that feeling that its premium above the previous version, honestly it looks amazing! you still have to manually adjust each ear cuff, around the ear, it’s comfortable around your ears and no issue from wearing it after multiple hrs.
charging doc is also the same, you can plug the small dongle separately, i’ve tried it on my PC and my xbox series x. works flawlessly with no issue, mic is flip to mute they been around so nothing new on this part, I usually but the microphone quality is better than rig 800. Rig 900 Max sound quality great! Rig haven’t disappointed and I think quality of the audio is better than astro this have 49mm dynamic drivers and playing Halo, COD on this sounds way better than Astro. Starfield with soundtracks playing in the background sounds amazing, great bass and terrible that’s very satisfying listening in your ears. I also highly recommend using the Dolby Atmos app feature that Rig offers customize your audio preference that suit you. honestly I can’t really tell the difference that atmos add when it comes to games when it comes to competitive shooter, but single player games like starfield sounds amazing
another feature that’s been added is the bluetooth feature, it’s useful when you re getting phone calls while gaming and can just switch to bluetooth the audio to chat is also different on this one now it’s just a button to which between on 800 series it’s a nob that you can adjust, I think I prefer the older way for myself. overall i’m very happy with Rig 900 Max that’s worth the purchase. they haven’t disappointed me when it comes to gaming headsets and Rig 900 Max is a home run for me. 50 hrs battery life is more than enough to last you every single day for gaming