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$310.38

Customer reviews

Rating 4.8 out of 5 stars with 45 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Top of its class

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Ring camera, but not my first outdoor camera. However, this is the best outdoor camera I've had. It just works flawlessly out of the box, and has way more options and features than most other cameras I've used. It's notifications are also much more reliable and it never misses motion. It has options for excluding areas for motion detection, and combines it with its radar motion detection to be able to exclude motion based on distance, which is super clever. The lights are plenty bright, though my backyard and where the light is mounted is a bit awkward and I couldn't quite get the lights pointed where I wanted, but it ultimately has ended up still providing good lighting coverage. The color temperature of the lights isn't the super cold blueish that many LEDs have, and is a more warmer natural color, which I prefer. It has a speaker and mic so if you need to speak with someone outside, you can communicate through your phone. Some outdoor doorbells and cameras I've used have terrible outdoor speakers. This one is actually pretty good, and voices are clear, so you can actually hold a brief conversation without everyone going "huh, what?" all the time. The only downside is to get all these features, is you do need the Ring subscription. I've avoided subscription cameras in the past, but Ring does have these cameras figured out, and I might be convinced you get what you pay for.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Feature rich camera system-Sidewalk is a poison.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL Ring, a brand that's recognized by most, whether you like or dislike it. Out of the box, this has a quality metallic build with some decent weight to it. The light fixtures seem of a durable quality and the coat of paint gives it a finish that'll keep it looking good for years to come. If you've got an existing floodlight, adding this will be a simple process. If you don't, and you're not technically skilled with the logistics of wiring it in, get an electrician. Ring makes it fairly simple with all necessary hardware to get this thing installed. The Ring app provides a guided setup to get it paired afterwards. This made getting it connected to my network a simple process. By default, the initial setup activates Sidewalk, I had to turn off this double edged sword. SETUP & PERFORMANCE Once installed and accessible from my phone, I had the chance to witness the 4K retinal lens quality, and I've got to say, I'm impressed. Daytime viewing is sharp with great color accuracy. Nighttime viewing is alright. With the floodlight being mounted in my backyard and under a patio, nighttime doesn't get great moonlight so the area immediately in its vicinity is very dark. However, the remaining yard space that sees light reflecting off the moon is impressive. Zooming in on objects is ok. Max zoom gets somewhat pixelated. Panning around while zoomed has an annoying effect that generates the area surrounding the zoomed object as you move around. Oftentimes, you get a blank black section of the cameras peripheral vision that generates after a short delay. There really should be a landscape supported mode with this camera. It's range of view is wide, but the resulting video feed is always small. But maybe this is more of a Ring app issue. The floodlight is bright and supplements the cameras vision well. At maximum brightness, the light reaches about 15' with adequate clarity. Motion detection is an interesting one. Radar-based 3D motion detection is an upgrade from traditional pixel based motion detection. Zones can be defined for video detection and light activation areas. Birds eye view, while I feel my setup makes this feature less reliable, it still proved to be quite effective. It combines the visual image of the camera with mapping data you configure so it only detects within your specified areas. This gives your camera spatial context from where to look for movement, reducing false alerts. Two-way communication is clear with virtually no lag, making real time communication with visitors viable. Presets make quick replies simple ranging from greetings to simple instructions. They can be combined with motion detection to let detected persons know they are being watched as a deterrent. PROS & CONS * Great video quality and motion detection. * Annoying blank video when panning while zoomed in * Subscription first camera system that carries limited functionality without. * Cloud recording only. * Sidewalk is on by default, this should be an opt-in function with the level of privacy concerns it brings up. * Hardware quality is as good as it gets CONCLUSION If you're already invested in Ring products, this is a must have as it adds a plethora of functions integrating various Ring products under the Ring app to function in unison. It offers intelligent motion detection, great video quality, sports grade A hardware, and powerful lighting creating a more effective and user-friendly home security solution. The black video is slightly annoying but since it's a very short delay, manageable. As a subscription first product, with no real alternative options, the moment you stop that sub, the camera turns into a slightly better paperweight. Whether it's financial woes, security breach pushes you away, or supporting a boycott. However, my biggest deterrent is Sidewalk, it's privacy concerning functions and integrations/partnerships that opt-in by default. This is worth 4-stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Security Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, bright lights, and reliable motion alerts. Easy setup and works smoothly with the Ring app. Solid security camera.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost the gold standard for home security cameras

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring has almost perfected the home security camera with the Ring Floodlight Cam Pro (2nd Gen) Retinal 4K! The latest update adds the Ring-exclusive Retinal 4K -- arguably the best clarity, to your day and night-time videos. Overall Verdict: This is a powerhouse floodlight camera with best-in-class performance, but its true value is heavily dependent on committing to the highest-tier subscription plan. +++ Pros: What You'll Love! +++ 1) Retinal 4K Video Resolution with Auto HDR + At this point, 4K/UHD and HDR should be standard features that all security cameras ship with. 2) Floodlight brightness: + Easily casts over 30 feet of light—great for large coverage areas. The light also makes the color videos much better than the black and white, which is rare. 3) Excellent app + Quick and easy setup within the Ring app (about 7 onboarding screens). + The app is intuitive with Quick Controls (e.g., easily toggle flood lights off/on or activate the siren). Common functions like video history, sharing, Smart Video Search, Calendar view, and Quick Replies are easily accessible. 4) Seamless Echo Show integration + Easy to set up with Echo Shows. This convenience allows for easy viewing of video events without having to reach for a phone. --- Cons: What Could Be Better --- 1) Costly subscription model. - A subscription is required to really get the most out of Ring cameras. Most people likely already have a Ring doorbell, which pushes you into a more expensive mid (Ring Home Standard, currently $9.99/month or $99.99 annually) - or high-tier (Ring Home Premium, currently $19.99/month or $199.99 annually) subscription, since the Basic tier is only for single cameras. - Forced Bundling = Value Mismatch: Core camera functionalities, like 24/7 Recording and advanced Smart Search, are bundled only in the Ring Home Premium subscription tier, which includes Professional Monitoring. This forces users to pay for an emergency response service they might not want just to unlock the camera's full potential. 2) Technical hardwired installation - We live in a day in age where most things we purchase are standard wall outlets or USB. This is NOT the case. This is not a standard wall outlet plug-and-play setup. If you're not comfortable with electrical wiring, you may need to hire someone, as it is intended to be installed where a hardwired floodlight currently is. A plug-in kit is needed for a wall-plug output, but still requires some electrical knowledge. 3) Wind noise really interferes with audio recording - They need a noise cancellation feature for this (maybe this can be a software-based future update). 4) Digital zoom only - at this point, there should be SOME kind of optical zoom (like the first 3x or 5x). Without it, the 4K quality is quickly degraded when zooming. This also contributes to a slight washing out of detail in video when viewing in color at night. #PRO TIP: The settings are VERY extensive. I found it quite humorous that it takes longer to navigate all the different menus and options than it does to physically install and on-board the camera. You'll want to set aside around 45-60 minutes to be able to fully go thru everything as this is how you configure the cameras behaviors (what to record, what to ignore, how long to keep the floodlights on, when and how long to record, how to record - e.g. video only or audio to comply with local laws, etc.) *** Wish List: Future Features *** 1) Noise cancellation for wind. 2) Animal detection * This seems like an odd omission since most cameras on the market can detect people, vehicles, animals and packages. 3) Pan/tilt with auto-tracking * May require some design tweaks but would keep Ring as the standard in home security cameras. ??? Who might this be for ??? This camera is the perfect choice for users who are already invested in the Ring ecosystem, are comfortable with electrical wiring (or willing to hire someone that is), and are willing to pay for the highest subscription tier to get all the best features.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Gadgeteer.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      It seems like there was some confusion about how the subscription plans work. SOS Emergency Response is included with Ring Home Plan Premium, but this is different from Professional Monitoring. SOS is only activated when you press the SOS button in the Ring app, while Professional Monitoring for Ring Alarm is an optional paid add-on and not bundled with Ring Home Plan Premium.

      If any additional information is needed regarding your Ring Floodlight Cam Pro (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      All the best,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Excellent Camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality! Bright softwhite lights match most normal outside lights.

    I would recommend this to a friend
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