Customer Ratings & Reviews

This item was a Godsend as I have been looking for months for this very item and finally found it at Best Buy. I found several switch boxes, but nothing 4K compatible. Ordered it immediately and set it up. I am hooking a PS4, XBox 1, 4K 3D Blu Ray player and Comcast box through the unit, so all 4 inputs are utilized. Initially, my only complaint was and still is the remote control. I don't know which it is, but either the RF signal from the remote is weak or the receiver on the unit is not strong enough, or it's a combination of both. As I have had three of these and they all have this issue (one has to press the input 5+ times before it will switch; its easier just to get up and change it at the touch interface, which works well by the way). The first unit I purchased in 4 February 2019 and lasted roughly 2 months before it started having issues. As this was a while ago, I don't remember the exact issue; it was something to do with a couple of the inputs not working properly, but it was still usable as I finally got tired of the issue in May 2019 and returned it 8 May 2019. Best Buy exchanged it. OK. Second unit. Again the remote control was not that reliable. Spotty response at best, but dealt with it; not a deal breaker for me. However, this unit did not last 30 days. It was returned on 31 May 2019. The issue there, input 1 completely failed; it's the input on the front of the unit. Best Buy exchanged it again. Now I am on the third unit. As has been a consistent feature of the unit, the remote has spotty use. Again, not a deal breaker. I don't mind changing it at the touch interface; the remote also usually works after about 3 or 4 presses, which is actually a slight improvement over the others. Today is 22 October 2019. This unit has been in operation for 144 days. Roughly 4 weeks prior, on 22 September or so, I came home to find my brother had disconnected the front input of the unit. When asked why, he told me that port 1, the front port, was not working. In fact, if anything was plugged into the front port, the whole unit acted up. I am currently seeing the following symptoms and this is with port 1 not being used: port 3 cuts out constantly when you're watching cable; the screen will go black with no signal then pop back on 2 or 3 times a minute, hugely annoying; port 4 (PS4) the signal cuts out, but it's infrequent and sporadic. I usually get a pop out with a multi-colored pixelated screen, then it comes back in shortly after. I called Best Buy tonight and told them what was going on with the unit. I was told to bring it in and speak to a manager. I am not hopeful that they will exchange it this time. We will see. I may be forced to purchase another unit at my own expense as I need this device. This is an $80 item. It's not horribly expensive, but not a drop in the bucket for an HDMI switch. Rocketfish, if you see this, I "will" be corresponding with you after I go to Best Buy regardless if they exchange it or not. I need this to work and you need to improve the quality of your product; from the remote control to the components' longevity. I would be very interested to see how you respond to this review and my situation. This is my first review for a Best Buy product, so I don't know if it will allow an update. If so, I will update this review tomorrow.

The average HDMI powered, remote controlled switch usually costs about $45-$60. This one costs over $70.00 I didn't want to put a cheap switch on my expensive equipment. The remote control did not work on the 1st unit I bought. I exchanged it for another one. The remote worked when it felt like it. And yes, I placed the remote right next to the unit. I called Rocketfish and they were absolutely no help. They told me that I had a defective unit and I should take it back to the store. Of course it was 18 days after the purchase and Best Buy has a 15 day return policy. After some arguing a supervisor gave me a store credit which I didn't want. I purchased another switch online for 1/2 the price and it works great.

Works pretty well. The only qualm that I have about it is it occasionally tends to change inputs occasionally. Other than that love it.

This box was so easy to install and works great! It makes it a breeze to switch between watching cable or Netflix, and our DVD player. We love it and wish we had purchased it long ago!

simple easy unit. does not work with older DVD player tho.

Works well but at times it switches back to the home screen. To be fair this might be a service provider issue not sure. I can switch it back right away.

This product is awesome! I have directv, media player and bluray player connected to this. Works perfect! I rated a 4 star because the remote is garbage. Other than the remote, the product is great!

Adds additional hdmi hookups to older tv's with only one or two sockets. Works great but requires switching manually between one of four outlets. Would be better if all were "hot" and switching not required.

I purchased this item for the simple fact that I needed easier access to the hdmi plugs for my multiple gaming systems since my tv is wall mounted and too heavy to pull off the wall every time I need to check the hdmi connections. Definitely a great buy.

I purchased this because we have a TV that only has two HDMI inputs and we have several video game systems that we were having to manually switch out the HDMI cables to play them. The Rocketfish solved that issue very easily by allowing us to hook up two video game systems, a Blue Ray player and have an extra input for the laptop or tablet. The item works as it should and it very straight forward in operation. The only downside to this particularly unit is that you do have to use the remote control to switch from one input to the other. There isn't a manual switch on the unit. The remote works just fine, but I always like to have the ability to just push a button also (I tend to lose remotes).

Easy to use wroth every penny, will buy again for my other rooms

I had bought a new Tv but it only had 2 HDMI inputs and with the purchase of this switch box it made life easier. Love how easily it is to setup and that it comes with a control and has a touchscreen to switch in between.

Works great smooth transitions between switches and the picture looks great

This switch box is a good value. The only problem is the remote doesn't always work. Must press the button several times to switch the input. I replaced the battery and that didn't seem to help.

When up grading a motor home, I was limited to one existing HDMI cable at the TV. Adding the Rocket Switch, I was able to to connect multiple devices to my television. The switch works flawlessly, switching between Satellite and Blu Ray HD inputs.

Device works well. All hdmi ports are working. Picture comes in as clear as if plugged in on tv. Haven't used it for game systems yet so might lag a little there since my tv outputs 120fps instead of the 60fps the switch allows. No problems so far.

If you own multiple gaming consoles, this adapter is essential! All consoles can be combined effortlessly without loss of picture quality. Just be sure if you have a 4K TV that you get the 4K adapter.

1080p at 60hz is good enough to hook up gaming components, Switch, Steam deck, PS4. This splitter is awesome.

We had been looking for a product that we didn't have to unplug the cord back and forth when we wanted to switch from TV to DVD. This worked great. There remote sometimes doesn't work the best.

My husband got this for us because we have so many electronics connected to the tv. This has been the best thing he's bought in a long time. If purchased you won't be dissatisfied.