Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 944 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a quality streaming device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friend who owns Roku devices recommend this to me. Speed and flexibility to support the apps I needed plus support for 4K to match new OLED TV I recently purchased. Rechargeable remote needs no battery. Built in wifi excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Ultra Roku is wonderful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ultra Roku. Lights up when touched, voice activated and extremely fast

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku-device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. I love the remote feature , it makes it so much easier to find different appls and programs. I would definitely recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I will always be a loyal customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several Rokus. Although I have smart TVs, using the Roku makes my picture quality better. It also makes maneuvering through various apps simpler and quicker. A plus is being able to watch Roku tv channels. The remote is not complicated as other remotes I have used. With Spectrum tv, it is a must. Much better than XUMO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it, but beware of the purple haze!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to replace our older Roku Ultra that suddenly died after around 3 years of use. Initial set up was easy, however, a few days afterward there was a purple shade to the TV picture. Had to reset the Roku multiple times, including unplugging both the Roku and the TV before the picture returned to normal. After a month, the issue has not happened again. We really like the simplicity of the Roku interface and the consistency of having the same for all TVs in the house. Hope the new model Ultra lasts longer than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Streaming Option

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It improved my picture quality. Great selection of default services. Finding it easy to set up and to use. Like the backlit remote. I liked the Ultra so much I bought a sound-bar Roku for my office TV. Really improved the sound and picture on that TV.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Nice 4K Streamer by Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku Ultra (2024) unit because my Roku Streaming Stick was failing due to overheating issues. It was easy to set up and allowed for easier placement. The new remote is rechargeable, so no more looking for spare batteries. Definitely more responsive than the Roku 4K Streaming Stick.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    roku ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    roku ultra has a alot of channels, its easy to get around.it was very easy to hookup,

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the backlit remote!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to upgrade my 2018 Roku Ultra. I noticed no difference in performance or picture or sound... However the backlit & rechargeable remote is a game changer for me. That made it worth it to me. My 2018 Roku was heavier and seemed better quality and the new one seems light and "cheap". But I've mounted my Roku to the back of my tv - so the lighter material is actually better for that. I absolutely love the Roku platform, any and all apps are available. I wish Roku would make some high end TVs so we consolidate everything!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    BEST THUS FAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku's rechargeable remote is a game changer! The thing I've hated most about Rokus is having to constantly change the batteries in the remote. Now waiting for the A.I. version that allows you to communicate between apps! Would recommend and buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stunning for sureeee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming device, that is easy to paired. It is lightweight so I assume it is fragile lol. I love the hdr/dolby vision feature. where you can choose to have it on at all times, only on support content.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’m very happy with my new purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as described and I’m very happy with it. I love all the extra options t has available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great Easy to install.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Roku was failing. So convenient to have Best Buy so close by when I need replacement electronics. Works great. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Very reliable unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is always our go-to device for streaming devices. They are extremely reliable and these Ultras deliver great picture quality. We prefer to use the wired connectivity for the internet and these give us the opportunity.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Upgrade to new model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my outdated Roku that stopped working on some apps and was no longer supported (planned firmware/hardware obsolescence). Works like old one, but has rechargeable remote with voice control and battery charge lasts. Still works with old optical remotes, which is handy. I plugged the power brick into my smart power strip, so it doesn't waste power when not being used, so it takes a few seconds to boot when tv is powered up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it so much I purchased more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my ROKU after finally deciding to turn in my Xfinity cable boxes to save rental charges. I updated my mancave TV to test out the upgrade and the noticeable uptick in picture, sound and upgrade features of the ROKU and Remote was awesome. After my testing period I purchased and upgraded an additional 3 TV with ROKU Ultra, which is truly the biggest testimony I gave really give for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Roku for 8 years still works great. We purchased 1 for our daughter and family. Firesticks are to glitchie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    McIntosh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Easy to hook up For a non technical person

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROKU #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best app streamer on the market! I've used many Rokus for many years and find them to be reliable, fast, great sound and picture quality. Roku is a good platform that updates there products regularly and have the largest amount of streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Roku did it again.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product from the industry leader, Roku. Easy set up, reliable fast operation and significantly improved and rechargeable remote that provides voice control option. It’s worth the money.Game changer!

    I would recommend this to a friend
Sponsored