Customer Ratings & Reviews
- Model:
- ME16A4021AS
- SKU:
- 10735562
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Pure elation. Okay its just a microwave but its go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeat so far. No complanlints. Doing what microwaves do. Just heating stuff up and telling me the time. Fan seems to work very well too. Overall pretty happy.
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed this. It was absolutely worth the money. It heats faster than our old one.
I would recommend this to a friendbroken handle..maybe a year old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a late review, good microwave but handle broke away at the bottom part and no way to reattach because its broken from the door. Samsung should reinforce the handle because most people tend to pull from the lower part of the handle when constantly opening the door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PhillipA.
I surely know how frustrating it is when the appliances aren't up to our standards. Allow us to extend our assistance.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151858338) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
It works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. I do miss the auto cook buttons from my old microwave, but it works great and the vent fan is relatively quiet.
I would recommend this to a friend- Cons mentioned:Door handle
Unhappy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having microwave for a couple of months the handle came lose from bottom and will not stay in place. All my appliances are Samsung and very disappointed with this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know the importance of each component of our Samsung appliances. We are here to help.
You can purchase a replacement part from our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/
We would also like to speak to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147460074, which will help our team pull up your information.
^Rainly
Looks good-works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a 22 yo micro. It is sleek looking and works well. The controls are black and can be hard to see in a dimly lit kitchen.
I would recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a good size and works well. I also like the look of it.
I would recommend this to a friendGreat Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it during the year end appliance sale at Best Buy for less than the lower end models. It does what it was bought for and fits perfectly in the over the range spot.
I would recommend this to a friendExtremly frustrating installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not so mo much about the product but the installation service that never happened. We paid for the service and got canceled twice extremly frustrating since both days I had to take off work to be at my home for the installation. Ended up cancelling the service for a refund but it has been over 30 days and the microwave never got installed. Zero stars should be the option for the installation team extremly unprofessional and unreliable. Will never buy anything from best buy again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment with your overall installation experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Samsung for a Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my Samsung microwave. This is a replacement for my previous Samsung microwave. I had to keep with a great product.
I would recommend this to a friendWhat’s missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Similarities with replaced unit. I do However miss my “beverage” on push for two cups of coffee.
I would recommend this to a friendNew microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finish, very sleek, fans are very powerful, overall great product cant go wrong with Samsung.
I would recommend this to a friendGreat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, yet solid microwave. Looks great in the kitchen. I like how the door is very easy to open - it doesn’t have a “sticky” feeling
I would recommend this to a friendNot Picked this Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item till now I have not picked. But in your system submitted like picked. This is really very sad. Following up so many times till now no response.
I would recommend this to a friend- Pros mentioned:Size
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave for the money. Spacious And nice looking. You can’t beat the value.
I would recommend this to a friend Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The handle is going to break 1st week. It works fine just built poorly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about what transpires with the microwave handle.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Microwave that works well!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works fantastic and a great purchase for anyone looking for an over the range product! Good budget buy in my opinion!
I would recommend this to a friendGreat microwave but small turntable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Exhaust relatively quiet and is effective in clearing cooktop fumes. The only downside is that the turntable is smaller than in most similar sized microwaves so keep that in mind.
I would recommend this to a friendHappy with the purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the price and product quality. Installed it myself and the instructions were very good and straight forward.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Easy to Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install. Looks great. My tenants really enjoy having a microwave provided.
I would recommend this to a friend
