Customer Ratings & Reviews
- Model:
- ME16A4021AS
- SKU:
- 10735562
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Check your space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt fit on my kitchen, the product xane without filters
I would recommend this to a friendExcellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly as advertised. Has rotating turntable which discarded microwave did not.
I would recommend this to a friendgreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good basic microwave - only use for heating veg and popcorn. powerful fan.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product, it has a good presence in the kitchen and it is not noisy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Felo, it makes me so happy to hear you are enjoying your Samsung Microwave. Thank you for sharing with us. We are so thankful to have you in our Samsung family. ^Brad
classy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice classy microwave. Has everything I need. Matches my set.
I would recommend this to a friend❤️❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lokking, it heats food evenly. They set it up within minutes.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing microwave but installation is a bit difficult for me personally.
I would recommend this to a friendHave to press hard on keypad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be kind of OK except for the keypad which is very hard to press to get it to work. You have to press really hard on the keypad. Another thing is you have hot dog popcorn etc. at the top and big buttons however I think that the numbers should be at the top that's just my thing though. Once again it really bugs me that you have to press so hard on the keypad. There are other reviews mentioning this and I don't think I would buy it again just on that alone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelW,
We want our appliances to work properly. Let us get the microwave back on track.
Here is a link to help you with the microwave control panel. Please follow the steps on the link below.
Microwave control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147072504 to help our team pull up your information.
Have a great day.
^Aloe
- Cons mentioned:Door handle
Very cheap material, 0 quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave and very unhappy and not satisfied, poor material quality on handle, has been replaced 2 times within 5 months. It brakes due to heat from stove. Now the microwave has no warranty and I'm force to buy another. This time I will get another GE, has better quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are saddened by the state of your microwave. If you decide to have it repaired, we want to speak to you directly so we can discuss the options we can offer for its fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147242720, to help our team pull up your information when you message us.
Have a great day.
-John
Appliance danaged on delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a kitchen 4 piece set and a washer and dryer had two items was damaged amd took a month to get them and i still have to wait another week to get thenother two items.will never order again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to follow up on the the replacements of the two items you ordered that were delivered damaged.
Have a great day.
-John
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my last microwave that only last 3 years. Well power surge ruined it.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave os amazing. Heats things up in no time! We absolutely love it!
I would recommend this to a friendEasy-to-use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I have been looking for.... economy and convenience.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good 100 % reliable and very good price
I would recommend this to a friend- Cons mentioned:Door handle
A joke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but the handle came clean off, and the total protection plan does not cover it . a joke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yuki,
We can feel the disappointment you have with this microwave. We are here to assist you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147248643), to help our team pull up your information.
Have a great day!
^Rodel
Worked until it didn’t.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was working great up until about a month ago and we started getting -SE- errors. Followed the instructions multiple times and now it’s not working at all. So frustrating when we’ve only had this microwave for 1.5 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrsB3tsy,
We appreciate your effort to follow the troubleshooting steps on the SE error code.
SE error code means Key short error.
For us to better assist you with your concern, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145630767, which will help our team pull up your information.
^Rainly
Excellent microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice microwave. Looks good. Heats well. No complaints. Can be used with a hood
I would recommend this to a friendLG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It has a perfect size and color
I would recommend this to a friendIT WORKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the microwave and it works. It heats the food well which is qhat i wanted.
I would recommend this to a friendsamsung over the range microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years the handle broke at the letters for samsung wiped of when cleaning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jackson, we all want our appliances to be in good condition. Let us help you with the microwave.
To help check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Please see page 19 under the "cleaning and maintaining your microwave oven(CLEANING THE EXTERIOR)" section of the manual for more details on caring for your microwave to prevent the letters from the Samsung logo from being wiped off.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240829161719830/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147686471) to help our team pull up your information.
Have a great day.
^Camille
