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Customer reviews

Rating 4.4 out of 5 stars with 1017 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,017 reviews
  • Rated 5 out of 5 stars

    Haven't used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't put it up yet still in the box. I read the reviews and they were all reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks great and cooks food evenly. It wasn’t easy to install but functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the Range Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel and black give the kitchen a modern look. Heats food very quickly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not ready for Prime Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs a little help. I have had to have repairs performed on it twice in less than a year. Finally, the unit had to be replaced. BestBuy was very quick to replace and install a new microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for choosing Samsung for your microwave needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice macrovave and it works great i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Definitely love Samsung. I also have a Samsung Refrigerator that I love!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its weird,this is my second microwave same model that has died. Is it overheating? It seems as if cooking on stovetop and using exhaust fan too long kills the microwave. I have a dedicated breaker so it cant be a power issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We are here to help with your experience with this Samsung microwave model.

      I have shared Samsung links below that will guide you through the steps.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Samsung microwave does not turn on or turn off by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001964/

      I have shared the user manual below. Please turn to page 21 for basic troubleshooting.

      https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145401374 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Would recommend to anyone to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for heating up food quickly. 5 Stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok i have not used it yet just barely installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your microwave works great it pops popcorn like no other microwave I've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! This was recommended by the Best Buy representative and it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it virtually free as i was buying 3 other Samsung appliances on Black Friday promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Fits perfectly and has all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase process, efficient delivery and installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung microwave I purchased. The handle fell off the first one shortly outside the one year warranty period. I repurchased a new one as it was cheaper than the repair and it matched my dishwasher and refrigerator handles/Samsung products. Unfortunately, the handle on the new microwave cracked at the bottom as now appears that it will fall off. While Samsung is going to repair it, I question how well their microwave is designed and manufactured. We have two adults in our house and no one pull down on the handle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Julie, we know how disappointed you are with your microwave's handle. We are here to aid you anytime.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148896846) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works good but fan is little noisy,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Simple and all that one needs, perfect stove top unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to save space if you have a small kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Not much that any microwave can’t do so it works.

    I would recommend this to a friend
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