Customer Ratings & Reviews
- Model:
- ME18H704SFS
- SKU:
- 3901007
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
It's a Meh-Cro-Wave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Summary says it - what more do you want. Press some buttons and through the beauty of portable nuclear radiation, your food gets hot. Until one day, when you only had it for about 18 months - it's dead. That's why It's whamsung. Had to buy another to match my whamsung stove. If both had died, I would have picked a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144793710
Thank you for choosing Samsung. Have a great day.
^^Ross
Great out of box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW, I am impressed with the space inside. It has a nice big turntable, and plenty of features. It fit perfectly above my mom's stove. She is very please with it.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After initial noise when first using it, it has worked great. Great appliance so far...kudos to the installers.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of my new kitchen package. Everything is ok so far I will update once some more mileage has been placed on these items.
I would recommend this to a friendNice microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do. Annoying that it will keep beeping when good is done.
I would recommend this to a friendBrand response from Samsung
Posted .Hi, blshof! I appreciate you sharing your experience and feedback regarding the Samsung Over-the-Range Microwave with Sensor Cooking! It is good to know that you are satisfied with your microwave. Your feedback helps us to understand where we can take steps to improve our product(s). Thank you for choosing Samsung! ^Liz
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I gave it four stars because the door closes a bit harder than my last microwave but it works well.
I would recommend this to a friendAwesome, microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this microwave. It is very quite while it’s on. Heats up food quickly. Love the “heating 2 plates at once option”.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Angela! Samsung is delighted to be part of your family. ^Jecca
Excellent Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, It was a great deal when i purchased it and my other samsung needed to be replaced. The fan suction and lighting from this microwave is a big plus.
I would recommend this to a friendGood appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches refrigerator. Works as expected. Not much more to say about a microwave
I would recommend this to a friendso far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first time i own the charcoal interior.. i have to get used to the inside being so dark
I would recommend this to a friendWorks well, be careful on install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well but be careful on installation, it sticks up slightly on the right side and I didn’t notice until well after installation.
I would recommend this to a friendGreat under cabinet microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new color inside shelf is easy to remove, sometimes too easy and gets knocked off bracket but easily returned. over all great buy
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you're enjoying this microwave. Thank you for the 5 Stars. ^Lo
Another Samsung find❗️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung microwave was a last minute purchase to replace a broken microwave. I hope this one model lasts longer than the previous model.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a loyal Samsung customer, Tommy. ^Lo
Nice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far only used for heating foods, have not tried other functions. Heats up food fast.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the auto defrost setting. Like the option of multi level cooking. It's my first over the range microwave and I have a small kitchen so that's a nice feature.
I would recommend this to a friendGreat purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm and easy to install. I like the fact that is has four air vent speeds. When you use the snack function, it does not over cook or burn your food.
I would recommend this to a friendMatches the other appliances we ordered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and lets face it . We are not using this to cook full meals-So we went for a more basic model.
I would recommend this to a friend- Pros mentioned:Looks
Don't wasted your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud. Doesn't seem to run right. Not heating. Looks nice but that's about it!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Quicksilver,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not heating properly and having a loud noise. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144513270
Thank you for choosing Samsung. Have a great day.
-Trisha-
Decent for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful as I hoped. Keypad functions could be done more efficiently. Works fine overall.
I would recommend this to a friendSeems fine so far. Am hopeful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine. My other micro did not last a year so I am gun shy but everything fine for now.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, JoeRagga3333! Thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Mae
