Customer Ratings & Reviews
- Model:
- ME18H704SFS
- SKU:
- 3901007
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Great micro for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great good quality and excelent service Thxs
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box and it has been fabulous.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not only sleek it is very high tech!
I would recommend this to a friendSolid and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It ha everything one need to satisfy any household
I would recommend this to a friendThe best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave and child safety microwave the best
I would recommend this to a friendbeautiful and functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really happy with this refrigerator, roomy and stylish
I would recommend this to a friendbought as a gift, daughter loves it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cook's very well, fairly easy install, looks great.
I would recommend this to a friendIt’s a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There isn’t anything phenomenal about this appliance. It does what it’s supposed to do. The pysh button display has to be pushed very hard, but I’m sure in time it will be better.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Marebayr! This might be caused due to moisture on the
exterior panel, please wipe the moisture from the exterior and try to push the buttons again. ^Gaby
Great range!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and looks great in the space I had available!
I would recommend this to a friendJust a micowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted a basic micowave and this fit the bill
I would recommend this to a friendOkay microwave, good service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months the microwave stopped heating. Samsung service was great. They were easy to work with and quick to come fix the microwave. It works great again now.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jkretz,
We appreciate you giving us a review on the Samsung microwave. We apologize for the inconvenience since the microwave stopped heating. We are glad to know that the microwave is now working.
If you have inquiries or need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144427194
^Rainly
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great packaging. Easy to install
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave. Alot of room. Go buy it.
I would recommend this to a friendNot intuitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second of the same model. The door closing mechanism on the first suddenly broke with normal use after 13 months. Does the basic functions and is convenient to re-warm 2 plates at once, but other functions -- vegetables, for example -- are difficult to cook without constantly consulting the manual -- which is paltry at best. Also, to mount under a cabinet, one needs to bump out installation with 2x4 to access charcoal filter. Bought again b/c fits space well and like the 4-speed fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NolaLady
Thank you very much for your feedback on our products. Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144741543
Leo
Samsung Over the Counter Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung microwave is very stylish. Love it.
I would recommend this to a friend- Cons mentioned:Button quality
I’ve had better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are very hard to push and some of the plastic protective coating is coming off the push pads. I’ve only had the product 5 weeks!
No, I would not recommend this to a friend Air Vent does nothing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for about 2 years with no major issues. The vent does nothing though so the kitchen tends to smell like whatever were cooking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you might be experiencing some issues with your vent fan. I have some information for you that will help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Thank you for choosing Samsung. ^Brad
Good deal for open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box item. Works good. Noisy on start up then quiets down after 1-2 seconds and when you open the door the locking tab vibrates and makes noise, otherwise no complaints.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Benjamin,
Thank you for sharing your experience with us and we are glad to know that you are using Samsung microwaves.
We understand that it is sometimes uncomfortable to hear something unusual about our appliances,
especially if it is noisy we apologize for the inconvenience that this has brought you.
I highly recommend checking out these links for basic troubleshooting steps: For noise concern about your microwave.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Turntable does not rotate and is making noise
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
If you encounter some error code on your Microwave product, here's the best link for you.
Samsung microwave error codes
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Here's a simple tip on how to clean your microwave.
Clean the microwave
https://www.samsung.com/us/support/answer/ANS00062285/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a great day.
Reference number:
1144623613
^^Ross
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok design- to add 30 seconds you have to find two buttons instead of one like most microwaves. The light should be easier to find. Solid reliability so far..,
I would recommend this to a friendBrand response from Samsung
Posted .Hello Tedwave,
Thank you for sharing your experience with us about your Samsung Microwave. We apologize for not meeting your expectations with our Microwave, especially the product's features. Please know that we value your feedback and will continuously improve the quality of our products.
Let me share your product specification and manual to understand your product better.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/me18h704sfs/pdf/specsheet-ME18H704SFS-091118.PDF
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144789363
Thank you for choosing Samsung. Have a great day.
^^Ross
nice fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits works love the rack and on/off turn table option.
I would recommend this to a friend
