Customer Ratings & Reviews
- Model:
- ME21K7010DG
- SKU:
- 4892500
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.
This summary was generated by AI based on customer reviews.
Love the color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about it is cool looking and beautiful. The button and touch option needs to change though. This is not a push. This is just a touch. That is cool but since most things are a push and most other people have push buttons they push ours. This makes our touch only sensors break and it beeps and starts running out of no where. Dangerous to have your microwave start running when you are gone. I even put sign on them for people to "not push just touch" but people go to fast and dont read.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shch,
We are glad you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave turning on by itself. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
The microwave turns on by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144838210) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Happy with the appliance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a few days in. So far so good. The door swings very wide since the controls are built into the door. Prior appliance had controls on the unit not the door where the door was smaller.
I would recommend this to a friendLove Samsung products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope to get it installed soon & rate it better but I know it will be good as I had one like it before.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Beth, I would like to congratulate you on your new Samsung Microwave. I appreciate your great feedback. We are so happy to have you in our Samsung community. ^Brad
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one came in damaged. BestBuy was very helpful getting a new one out.
I would recommend this to a friend- Pros mentioned:Features
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice features and appearance. Great product for the price.
I would recommend this to a friend good, so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just bought it working good so far, last model lasted, a little over two years before I had problems with it and had to be replaced
I would recommend this to a friend- Pros mentioned:Ease of use
Over the range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use very nice easy to clean and fingertips resistant
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soo much space and it looks amazing ! Love my new kitchen set!
I would recommend this to a friend- Pros mentioned:Ease of use
Reliable microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable microwave...easy to clean...easy to operate..very happy
I would recommend this to a friend Works beautifully
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave so far. Much sleeker looking than our old microwave and very nice looking with a much larger door. Since he door is much wider just a note to be careful opening it for the first few times. I hit myself on the chin with it and actually got a good size bruise from it for the next few days. :)
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the insightful information, JennyG! We're glad you're happy with the microwave. ^Jecca
- Pros mentioned:Grill
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works wonderfully and the grill is great
I would recommend this to a friend - Pros mentioned:Size
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the microwave so far. Lots of room and lots of power!
I would recommend this to a friend - Pros mentioned:Grill
Awesome microwave multiple use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High technology microwave also has grilling settings and love the style
I would recommend this to a friend The microwave is great-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring that the plate sits on as broken, and the glass plate as the wrong size. It was a floor model and I guess that was the problem.
I would recommend this to a friend- Pros mentioned:Ease of use
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave! Easy to operate and looks nice!
I would recommend this to a friend - Cons mentioned:Instruction manual
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't come with book, and tends to stay on when isnt supposed to
I would recommend this to a friendBrand response from Samsung
Posted .HI there! Thank you for taking the time to share your experience. I understand that your unit stays on when it shouldn't and I would like to help you rectify that concern.
( https://www.samsung.com/us/support/troubleshooting/TSG01001966/).
I have also provided the link to the user manual. (https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143912615
Thank you for choosing Samsung. ^Nic
Great over range micro-hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless, all the options, and all the space I save.
I would recommend this to a friend- Pros mentioned:Grill
awesome unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't used the grill yet, but can't wait to try it out!!
I would recommend this to a friend - Pros mentioned:Grill
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very well. Power Grill feature is nice option. Sturdy unit.
I would recommend this to a friend Great microwave!! If you know how to use it !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving what I can do with it but it would be even better if I knew how to grill on it!! It did not come with a manual!!
I would recommend this to a friend
