Customer Ratings & Reviews
- Model:
- ME21M706BAS
- SKU:
- 5920300
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for a number of different cooking tasks and reheating food
I would recommend this to a friendVery nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and it has a very nice front panel and controls.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the five stars! ^SuSu
buttons hard to push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty annoyed with a few things. The buttons are hard to push and I find myself having to push the same button several times sometimes to get it to go. Also, the 30 second button doesnt auto start the microwave which is a convenient feature. There's also no auto start on the 1-6 buttons. for 6 minutes you have to push 6 0 0 Start. Just another really nice feature I used alot in other microwaves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Danh. ^Lo
best microwave i've owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave with the touch screen buttons! I would highly recommend this
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not expecting to get a microwave but really enjoy the new model
I would recommend this to a friendSamsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I really like not having any handles that can break off!
I would recommend this to a friendBrand response from Samsung
Posted .We really like hearing how perfect this microwave is for you, Rolland. Thank you for choosing Samsung. ^Lo
Good microwave but poor design of turntable drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the microwave is good but poor design of the turntable drive. It is difficult to center the glass turntable on the plastic drive spindle and it is easily dislodged. Somewhat noisy when turntable is running even if centered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, hiho! Samsung uses this information to help us continue working to improve the overall customer experience. ^Jecca
Jury still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motor went bad not the turntable motor but the main motor after just six months of use Samsung sent out a technician to repair it so it's working did not feel the Samsung technician was very qualified or knowledgeable otherwise really love the glass front.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Michelle,
Thank you for sharing your experience with us about Samsung Microwave. We apologize for not meeting your expectations about our product, especially the repair technician. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
If you encounter a problem in the future with your Microwave, you may use this link to help resolve your concern.
https://www.samsung.com/us/support/search/?query=samsung+microwave+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144781067
Thank you for choosing Samsung. Have a great day.
^^Ross
Nice microwave for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure bought it for new house not complete yet!
I would recommend this to a friendBrand response from Samsung
Posted .David, I don't like to gamble, but this is a sure thing. You're going to love it! Thanks for letting us be a part of your new home. ^Mae
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great , can not say more well made product heats the food fast and safe
I would recommend this to a friendCool Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how smooth and slick this microwave is, works great.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A part for my microwave was missing and I have no idea when I will get it. The store has the microwave but will not give me the piece and cannot use microwave.
I would recommend this to a friendWarranty is a joke!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for a little over a year, and it stopped working. I have reached out to samsung to get it looked at, and 3 techs explained to me that the magnetron which is under warranty for 10 years, was faulty. Due to it being faulty it burned 2 spots in the painted coating not allowing it to heat the food. I was lucky enought to have time to wat h the tech and he did a great job explaining. Fast forward to now when i try to get samsung to apply the warranty they say sorry we can't. Your microwave is broken because of the burn marks inside. Seems as though if you back the magnetron with a warranty you would cover all the stuff it breaks on the way out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrianH,
We would love to discuss your Microwave to determine how we can best assist you with the Magnetron warranty.
Please see the limited warranty via the appliance on the link below for more details.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=ME21M706BAS/AA
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147184263) to help our team pull up your information when you message us.
Have a great day.
^Charles
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in warehouse but can’t wait to have it delivered
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave. We read like how it defrosts items.
I would recommend this to a friendLooks great, works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice over range microwave. Pretty easy install with two people.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to match the rest of the appliances in my home
I would recommend this to a friendWeasle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking microwave very powerful with easy to read display.
I would recommend this to a friendUnhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plate/bowl gets hot but food doesn’t Disappointed with the performance
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the disappointment of dealing with a microwave not heating the food, SamM. We're here to assist.
The link below contains information on what to do when the microwave is not heating.
Samsung microwave is not heating:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
You may also refer to page 26 of the user manual about the cookware for other solutions when the oven does not heat/heating is weak.
https://downloadcenter.samsung.com/content/UM/202309/20230914140355282/O_ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146723605) to help our team pull up your information when you message us.
Thank you.
-Angelica
Love the Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Samsung Black Stainless Steel oven to go along the microwave.
I would recommend this to a friend