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  • Front. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Angle. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • SAMSUNG #1 CUSTOMER SATISFACTION J.D.POWER AWARD 2013 & 2014 THE RANGE MICROWAVE OWNERS RATED US #1 FOR DURABILITY Data is based on the first 12 months of ownership. For J.D. Power 2013 & 2014 award information, visit jdpower.com/awards.
  • Left. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Alt View 1. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Alt View 11. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Alt View 12. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Alt View 13. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Alt View 14. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • Alt View 31. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel.
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

Model:
ME21M706BAS
SKU:
5920300
Highly rated by customers for:
Your price for this item is $349.99
Clearance
The comparable value price is $413.99

Customer reviews

Rating 4.4 out of 5 stars with 2377 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,377 reviews

  • Sucks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 6 months could get Samsung to warranty it part cost more than paid in first place. Don't buy!!!

    This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work and Samsung is wasting my time on phone calls without helping me.

    This review is from Samsung - BESPOKE 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking - White Glass

    No, I would not recommend this to a friend

  • Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have emailed ur company 4 times and no response..bout my installation. Where there was problems.. NO RESPONSE FROM U GUYS.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are glad to know that you are using Samsung products. We apologize for the inconvenience of having a hard time installing your Samsung microwave. We are always trying our best to make our products convenient for our customers.

      You may click the link below to learn more about the installation guide.
      https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf

      To further assist you, please contact us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      You may provide this reference number (1144853219) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Broke after less than two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after less than 2 years of use. Very limited use, at that. Not long-term reliable at all.

    This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Don’t buy Samsung appliances!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down after 3 months. I had to go to Samsung for repairs and the were terrible to work with! No more Samsung for this family!

    No, I would not recommend this to a friend

  • Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting over 30 days finally received microwave only to open and find that it was damaged and had to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Samsung Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.

      The experience is not what we expect from our customers.

      We are saddened that you no longer have the product and would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Reference number:
      1144775081

      ^Ross Samsung

  • Don’t buy this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap bot June 2021 died July 2023 couple of months out of warranty

    No, I would not recommend this to a friend

  • PIECE OF JUNK!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped heating in less than 2 years! Samsung appliances are not worth the money! PURE JUNK!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Let us help you with your microwave so you can enjoy it for many years to come, Glass!

      If the microwave turns on but does not heat, there are a few settings that we can check to get it back into good working condition again:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      You can also skip ahead to 3:05 in this video to learn more:
      https://www.youtube.com/watch?v=N064z8CQ8XA

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145182132) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is very loud. It has many features but they do not make up for the noise of the fan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mili,

      Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves. We understand that it is sometimes uncomfortable to see something unusual about our appliances, especially if they are making unusual sounds. Generally, Samsung products are very quiet. Many of the sounds are normal or can be fixed with little effort.

      I highly recommend checking on links for basic troubleshooting steps:
      Microwave is making unusual noise:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144236628

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Won’t buy Samsung again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was expensive and is nothing more than your average microwave. We bought all Samsung and so far 2 have broken

    This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged when installed and microwave didn’t work at all. Wait wait wait for delivery.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • YOU SUCK BEST BUY! YOU SUCK SAMSUNG!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 10.12.2022. Only used for heating mugs of water and coffee. The interior door melted inexplicably 10.26.2022 and Best Buy won't return it!! Samsung wants to send door replacement and touch-up paint!! I'm going to be cooking with paint residue waving into my edibles & potables‽ This was less than a month old. I didn't buy something to accept after-parts & paint! You Suck Best Buy! The Tech. on the phone didn't believe me & said I must have been cooking oil in there!! I don't have any oils in the house. You Suck Samsung! Merry Christmas

    This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited over a month for it to ship and Received damaged item

    This review is from Samsung - BESPOKE 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking - White Glass

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day.
      They can answer your question or transfer you to your local store to answer your inquiry about the delivered damage policy.

      Have a great day.

      ^Charles Samsung

  • Annoyed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this microwave 8/15 and I am not even going to get it until 10/14!! How ridiculous is that?? For that I'm giving 1 star.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144618465.

      -Noraina Samsung

  • BEWARE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Stopped working after 2 days. Samsung brand has gone downhill!

    No, I would not recommend this to a friend

  • Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no light inside being replaced on the 16th of Dec.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to learn of the concern you expressed regarding your appliance. We would like to inquire further about your review with you. This model microwave offers a cooktop/night light and an oven light. You can find directions on replacing the bulbs in the user manual on pages 30 and 31 (https://bit.ly/3EYhNzR). For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143979967) and it will help our team pull up your information. We thank you for choosing Samsung. ^Lena Samsung

  • Stopped working shortly after warranty was up.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap. Broke 18 months after we purchased it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris, we know how important it is to have a functional microwave at home. We will assist you in diagnosing the cause and demonstrating the steps necessary to restore it to working order.

      If the microwave stopped working, here are the links that will help you:
      https://www.youtube.com/watch?v=N064z8CQ8XA
      https://www.samsung.com/us/support/troubleshooting/TSG01207757

      Please take note that Samsung warrants your over-the-range microwave against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase.
      1. One (1) year warranty on parts and labor
      2. Magnetron Part for Ten (10) Years (Part Only)

      You can click on this link for more warranty details:
      https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145158320) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Less than a year old and already quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year old and already has shut off several times. Now it quit heating all together.

    This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this product a zero I would! Key pad impossible to work. Hard to press and definitely electrical issues internally!

    This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • poor microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave stopped working shortly after I purchased it..

    No, I would not recommend this to a friend
Page 115, Showing 2,281-2,300 of 2,377 reviews
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