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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2379 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,379 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung microwave oven! One of my friends was so impressed, she wants to get one. It's easy to use and cooks/warms up foods well. The only thing I miss was the free installation and old appliance haul off that used to be included with my Total Tech Support membership. Paying for installation and haul off cost me an additional $171.98 plus the price of my microwave oven, almost half the actual price of my microwave oven!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Good but still shows prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave, it does what it’s supposed to. The two big reasons we got this model were, one, we were replacing an older Samsung microwave and hoped this one would be able to use the same mounting bracket. We were! (We did have to drill new holes in the upper cabinet for the power cord and screws though). Two, we liked the cleaner look with no exposed handle and liked the fingerprint resistant finish. I must say that while the stainless is fingerprint resistant the front glass where the buttons are is not and quickly shows all greasy prints unless you’ve just washed your hands. We have two teenagers and between the four of us we must windex the front of this 3 times a day. Other than that we’ve liked it. We especially like the LED cooktop lights.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design that fits in with my decor, this microwave works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace a Maytag that lasted only six years (though I'm told that's average for microwaves). We'll see if this lasts longer. It works very well. Its reheat and defrost functions work better than the old one, in that it doesn't overcook corners of the food and it defrosts the food thoroughly. It prompts you to turn the food over (the display is rather verbose) but if you ignore it it keeps going. The turntable rotates in 20 seconds, not 10 like the Maytag: relevant if you want a mug to end up with the handle toward you. The design is good with the controls imbedded in the big glass window and no external handle. We haven't exercised all the sensor functions but it does its job very well and we are satisfied with it. Like most appliances it comes with an inadequate flyer with instructions, and if you want details you have to go to the Samsung site and download the user manual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and Quiet !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Microwave. Best Buy had Best price anywhere ! Easy to use. Quiet. Love that it does not have protruding handle. Sleek

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nicely Designed with all the bells and Whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this Microwave. It's easy to use, and has multiple options for microwaving that have come in handy. The new slick design is flush against our counters and goes well with the other Samsung Black Stainless Steel appliances. Really glad we made this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased microwave to match new stove and refrigerator, looks great, no issues with the microwave as far as its ability. The only thing I might change is the way it opens, upper right side, I would have maybe made it assessable from the bottom, that’s the only thing that bothers me, but I guess in time you get use to it. Great purchase all around!

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Very Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful microwave that does everything I was looking for and more. And it looks nice too. I haven't tried all the features, and am not sure I ever will as there are so many.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy set up and we installed it ourselves all the parts there and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this microwave because of the sleek design without a big handle on the door to open it. The numbers for the functions all along the bottom of the microwave are convenient. the operation of the microwave also works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Beautiful Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always known for quality product and continues to impress me. I had to replace my microwave of 10 years and when I saw this design, it was perfect for our kitchen. Our guest always compliment how it looks nice and wide. It has met all of our family requirements so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quiet With Large Interior Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large microwave. It holds a 13 x 9 inch pan on its turntable without hitting the sides. Quiet and easy to use. The old microwave was taken out and the new one installed in less than 30 minutes. It has a good light above the stove and good, quiet fan.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Has options and features that I have never, until now, had available. Though some other features are not there, i.e. one touch minute (usually one to 6 minutes) feature.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, WayneJB. Thanks for taking the time to share your Samsung experience with us! ^Ty Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is absolutely beautiful! I get compliments on this unit whenever people come over. The microwave heats foods accurately according to times given on labels of food products. Food heats evenly, and the unit is a lot quieter than my previous kitchen aide model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quiet and easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient microwave! It works so well and it’s easy to operate! It looks good, too!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great designed microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity design of this microwave And NO handle! The Door opens from the side! Really cool!, Plus Just love the way the controls are all the way across the front of this microwave...especially for a short person like me! Also it is so beautiful and very quiet in running! Just my style!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this microwave for 3 months now, and I am very pleased with the many features that it has. I first appreciate its large capacity. My largest baking dish will fit easily into it. The defrost cycle performs well with less cooking around the edges. I love the sleek look with no handles sticking out, so it is easy to clean. The inside is easy to wipe off as well and doesn't show minor messes since it is a darker color. I have used the timer many times and it is a great help. The only complaint I have is that unless I stand on my tippy toes, I cannot view the food inside as it is cooking. I am 5'4", so I don't feel as though I should have to compromise this feature. Maybe I could have had it mounted lower or the designers could have made the viewing window larger with a smaller black frame surrounding it. So far it hasn't been a big issue for me. I know this microwave has many more features that I have yet to use. Down the road I know I will really appreciate having them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Barb! I'm very happy to see that this microwave has been working great and that you are pleased with it! Thanks for being part of our Samsung family. ^Gaby Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quite, nice clean look, and we love there is no handle. Food comes out hot and brought back to life

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Samsung OTR microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new otr microwave. Its sleek appearance blends in with cabinets and is easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, love the 2 light LED lights, vent fan is strong. Variety cooking features aesthetically very nice. I brought it for the most part because I had to upgrade all my kitchen appliances and I wanted them all to match The Bespoke line. The only thing its not really handprints smudge proof, so I am constantly wiping it down because the smear marks bother me otherwise very nice microwave.

    No, I would not recommend this to a friend
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