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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2379 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,379 reviews
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, I recommended 100%, excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Great for families with teens who are rough on appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, it is very quiet and I love the hood light it's extremely bright so I can see things cooking on my stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Shines in the Kitchen!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung over the range microwave is sleek and attractive. So far we find it works very well. The only change I might suggest is a lighter interior finish.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced an older model and is both stylish and modern. Great item.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 4 out of 5 stars

    All good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a week but seems like a good MW. For sure looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Very sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great in my kitchen. It works great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pretty, works fantastic, kinda hard to install but overall a great microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave. Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was on sale and is large enough for many things. Presets work really well.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Would NOT recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is problematic. Would not recommend! This has been serviced 5 times (starting around 6 months after installation), with the original issue not being resolved. The microwave has a loud intermittent vibration sound that can be heard through out our living space. The door has been replaced and created new problems (door popping sound and intermittently starting on it's own when opened), without getting rid of that vibration sound. Too many Service Techs in our home (exposures) making too make excuses to why it might be doing it. They even told us that the reason why it came on when you open the door, was because we opened the door to slow....lol Amazing how after all these years (we're in our 60's), that we forgot how to open the door... So much time wasted on multiple calls to Samsung and behind around for the techs. Most calls to Samsung were appropriate, but the last call was horrible. Lots of wait times and explaining to multiple people what the problem was. The final department I was transferred to was extremely rude and disrespectful! I had spent more than 3 hours that morning and she's kept putting her on hold. I asked for a call back as I have really bad cell service at my home and was told they can't do that... That I should call back another day if I don't have time.... As if that whole morning wasn't enough?!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Comfort1sqt! Thank you for taking the time to leave your review. We are sorry to hear that your customer service experience was less than ideal. I know it must be frustrating and we would like to communicate further to see what assistance and be provided. We can be reached via any of the following using ticket number:1143964160
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is huge. And it has a second shelf!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and has a nice finish. It matches the other appliances well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave high recomendable the function is very easy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works are expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size inside, heats up food as expected. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret it. The microwave works extremely great. And love the way it looks in the kitchen over the Samsung Oven.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the ease of use and front cover.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting is great underneath plus plenty of room on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave for the money. Easy installationp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, great value for the money. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of this microwave really adds pizzazz to my kitchen. Plus it really works well.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    SLEEK LOOKING MICROWAVE.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT A SLEEK LOOKING MICROWAVE. WORKS GREAT, LOOKS GOOD, EASY TO OPERATE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Charlie! Thank you for choosing Samsung. ^Lo Samsung

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