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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2379 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,379 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the black stainless color and the microwave works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1700 watt powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and very powerful 1700 watt unit. Using this for a month now and found 1 major detractor is that this unit has now power adjustment feature so no way to decrease the 1700 watt cooking power. It does heat blazingly fast but have to be attentive while reheating or defrosting. We're just OK with this purchase but would have gotten a different model if we realized the power output and lack of a power adjustment on this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MikeM,

      Thank you for sharing your experience with us about your Samsung Microwave. We apologize for not meeting your expectations with our Microwave, especially the product's wattage. Please know that we value your feedback and will continuously improve the quality of our products.

      Let me share your product specification so you can understand your product better.

      https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/091918/ME21M706BASG_V5.pdf

      Please feel free to reach out to us with any further questions regarding your Samsung products

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144788434

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice item. It has a lot of room inside and it has a sleek look to it. The only downfall so far is sometimes it does not recognize my finger when I am trying to press buttons. Overall I would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave it works great and is easy clean up

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    No the bets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice, clean but no finger free tecnology, door issue with three diferents products

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jorgefer,

      We would love to assist you with your appliance. Kindly provide us with more details about the microwave and the other appiances.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146239772) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Samsung warranty replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave. This is a warranty replacement of a Samsung that was repaired multiple times and then the handle broke off. We picked this model because it does not have a handle and it's been great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modern looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old samsung micro with this new microwave. Updated kitchen and wanted something modern to go with the new look. Great functions. Only 4 stars due to the higher price. I wish the key pad would light up at this price point. Nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful and after owing for over a year, I can tell you it is a product of high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this goes extremely well with my new kitchen. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stainless steel black microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! I love the color and the ease of use. I would highly recommend the brand. I was a little dissatisfied with Best Buy in that my microwave had a dent in it upon arrival but we made it work anyway bc we didn’t want to wait any longer for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, did a lot of research before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look with no bulgy buttons. Roomy as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience in Appliance Shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave but even more impressive was the young man who guided us in our selection...he was very knowledgeable and so friendly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A user manual would have been helpful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit did not come with a user manual; I had to search online for a manual in order to set the clock. The installer didn’t measure correctly and had to drill 2 extra holes in the floor of my cabinet in order to install the microwave over the range - sawdust everywhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good Microway

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     When I purchased this microwave I really like the only thing I hate is the fingerprint. I have to wipe every time I use it. 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought this microwave to replace our other one, which was a convection oven/microwave. I have to say this one has been great and I love that there is no handle on it. Heats up very quickly and the food is cooked just to the right temperature. The soften butter option is great too

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it looks and functions in my smart home. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Samsung - 2.1 cu. ft. microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new microwave! It is the same size as our last one, but looks so much bigger! It has easy touch buttons; no pressing hard! Easy to clean too. Highly recommend! Also, Best Buy is the only store that had this one in stock and was quickly delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge, sleek microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek the microwave is and matches our other samsung appliances. The preset settings are hit or miss. It usually way over heats my food when I use the reheat features. Soften butter worked perfectly though! It would probably help if I read the owners manual though ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor model microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and works just like it should. Techs showed up on time and got it done.

    I would recommend this to a friend
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