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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2379 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,379 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with it so far. Looks great but like most over the range microwaves can be a pain to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid but, looks very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was replaced by a Samsung. It sounds a bit noise and rattling when closing the door, when its on. Etc. It doen not gove me confidence that is going to last years like my Samsung. The looks of it and the vent are the best part but its impossible to keep this microwave clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JazminT,

      We wish you didn't have to experience this with your microwave. We are here to make your experience better.

      We recommend checking the resources to determine what is causing the noise in your microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Please check on the link below on how to clean your microwave.

      https://www.samsung.com/us/support/answer/ANS00062285/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146626242), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that it has both the rotating plate, and a rack inside as well to give the option of using one or the other. Also, the fans are really strong, even the low setting sucks up a ton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Clean Lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this, primarily because it fit in the kitchen design well. With the flex fridge and dishwasher both without handles, this flowed smoothly. Looks very good. As far as functions..It's a microwave, if your looking to make great food turn on the range or grill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Works great and is a great replacement for what came with the house when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our old 'wave and purchased this primarily because it matches our Samsung range and because of our past experience with Samsung. Only issue was that it took 3 microwaves to get one that wasn't damaged. The first two had damage due to shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nide

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice Nice nice nice Nice nice nice Nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about 3 weeks and it’s AWESOME. Never thought I’d be so excited over an appliance. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Homeowner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am loving it. Have to learn everything all over again. Definitely different from my other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! This is our favorite location and always find exactly what we need for the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave! Works great, exhaust function and light work wonderfully as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should replaced with an older samsung microwave just stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave and functions as described. No problems in installation or use so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves the purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but does have a little noise when running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Looking Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish microwave that does what it is supposed to do. Easy to use and great for cooking food. Changed the look of the kitchen for the better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s been a good microwave when it works. It came damaged took several months to install because of the pandemic and they wanted to stick the damaged one on me. It sat unopened and they said we should have opened it. How would I have know that? Then they finally replaced it amd the Sensor failed. Thankfully I bought the warranty. The Samsung stuff works well if there are no issues but if they do not beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to see that your issue has been resolved. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microwave, before i used to have LG and now I bought Samsung it is very smouth running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well. It works as a microwave should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick design microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave with a huge interior and a slick, expansive all glass front that is also the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the microwave works great. My other one went out before the warranty ended, so I got this one.

    I would recommend this to a friend
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