Customer Ratings & Reviews
- Model:
- ME21M706BAS
- SKU:
- 5920300
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very sleek and beautiful microwave and it works great! Fits perfect!
I would recommend this to a friendSamsung lover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, I love the different options the microwave have in it.
I would recommend this to a friendVery Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid unit, no issues, we like the fact their is no handle and one less thing to break down the road. This is a quality microwave and would recommend
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a little easier to connect to smartthings
I would recommend this to a friend- Pros mentioned:Design
Very modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have gotten a lot of compliments about this over the range microwave. It is very modern and has great features.
I would recommend this to a friend Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is fine. The door hinges can be a problem.
I would recommend this to a friendLOVE THE BESPOKE LINE!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the white glass!! Looking forward to upgrading the rest of my appliances to the bespoke white glass.
I would recommend this to a friendBest time of your life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a function to mute the beep…. Bought it for that feature alone. Last microwave wouldn’t S T F U… glad it broke and now I got this Jewel.
I would recommend this to a friendStopped Working 1 Year Later
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave last December 2023 and had no issues with it for the most part. Would have loved to give it 5 stars until it literally stopped working almost 1 year to the date that it was installed. A few days before Christmas and the microwave won't heat anything up. I called Best Buy to schedule a repair appointment, since the microwave is under the Best Buy Protection Plan until December of 2025. I was informed that I needed to first pay $49 up front before they send someone out to look at it. Then the repair would only be covered at about 20%. At this point, I'm considering just purchasing another microwave. Microwaves should last several years, especially when taken care of properly, which mine is. This is very frustrating and hence why I am writing this review. No one should have to buy a new microwave every year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Donaven,
We understand how you feel regarding your microwave. We are here to help you.
We recommend checking the resources below for steps to take when the oven is not heating.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148055792), and it will help our team pull up your information.
^Rodel
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches all other appliances and works awesome! Our old plate didn’t spin, this one does, I’m happy.
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent product. I had this product and bought again.
I would recommend this to a friendGreat OtH Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Whirlpool Gold died after 12 years. We really liked the look of this one. It has a very sleek front. Install with a paper template included was pretty straightforward. Loving it so far!
I would recommend this to a friendGreat deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Great price Available same day as ordering Recommend
I would recommend this to a friend- Pros mentioned:Size
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t use a microwave much, but we wanted this to match our other appliances. This was hard to mount on the wall and has too many features.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sarah,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of having a hard time mounting the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Installation guide:
https://image-us.samsung.com/SamsungUS/ME21M706BAS_G.pdf
Use your Samsung microwave for defrosting:
https://www.samsung.com/us/support/answer/ANS00087027/
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144663581
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this microwave a second time since I liked the first so much. Good looking and great features.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Lots of presets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While it’s versatile and good looking as part of the black stainless Samsung line, this beauty is anything but fingerprint resistant.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144537351
^Rainly
- Cons mentioned:Door
Expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price; like its efficiency. Two problems: Too dark to see the numbers, and often trips /hurt fingers upon closing!
I would recommend this to a friendBrand response from Samsung
Posted .Hi DocMom,
Thank you for sharing your experience with us.
And we do apologize for not meeting your expectations about our product the Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel
To understand more about the product and its features
Here's the product Product Manual for your reference
https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf
Also about the noise in your microwave here's a troubleshooting step.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144383401
^Ross
Best Macrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great macrowave, working great and look beautiful, recommended
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta perfecto y amplio la mejor compra 100 recomendado
I would recommend this to a friendGreat Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install looks great with range. Some programs are not easy to do. Thank god for you tube. Manual could be better. Love the microwave now that I know how to use it
I would recommend this to a friend