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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 681 reviews

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Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quiet operation, counter-depth design, spacious interior, and flexible drawer of the 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. However, they have significant concerns about the ice maker malfunctioning and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 681 reviews
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, but after 2.5 years the ice maker isn't working and we had someone come out and fix. So far so good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Layout and Amenities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I really enjoy is the storage drawer for produce, meat, fish, beverages, deli meats and other items at the appropriate temperature. I use it mainly for deli meats, cheeses and yogurt. It helps by not having to open up the refrigerator doors. I also like the alarm alert when the doors are held or left opened too long. The exterior finish makes it easy to clean fingerprints with just a damp cloth and then finish with a dry cloth.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge in counter depth size. We absolutely love this fridge, has lots of space and design that we like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced one that I thought was about the same size. This one seems to have found a way to make more room in less space. This fridge definitely holds much more than our old one. Very easy to view what's inside also..Everything is working perfectly so far. Only very minor negative - the ice cubes are very small and you won't get a lot. If you are having a party, you'll have to go buy ice. Otherwise, this unit is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    perfectly fit in kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good deal and looks great. counter depth fits well in my kitchen. Installed as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, one smallll issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It does a great job and looks amazing! Our only issue was when trying to get some sticky left overs from a sticker on screen it scratched the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New One working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Samsung Refrig delivered had an internal water leak (into the snack drawer). The replacement is working well. Like the adjustable shelves with one hinged to put wine bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Sleek - great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Quiet, lots of storage and extra drawer is great for kiddos and their snacks.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. Plenty of space. Extra storage is great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    good overall refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is good. I'ce maker is loud and needs to make more ice,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge with easy access to compartments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge with convenient features. Just be aware that the doors open outside box dimensions. Recommended spacing is 3" on either side of fridge for doors to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a side by side in our new home. Prior to moving had a Samsung 4 door and loved it. Couldn't wait to replace it choose to get a new frig instead of a freezer. Put the side by side in the garage. Great to have another Samsung 4 door this model is solid, no freezing vegetables inside. Even temps. Drawers for convenience items are fantastic. Would recommend this to anyone. We have owned it for a month now and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    functional but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking refrig-freezer. However, the ice maker often makes a lot of noise, so this purchase is sometimes annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roomy fridge section and the variable temp bonus drawer. Not a big fan of the big freezer drawer but that is the style. Water and ice dispenser works well

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    perfect for counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to have a counter depth fridge, compared to other brands this met my needs. quality built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features fit my requirements perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my high use products in the top French door compartment. This way the fridge top doors do not get open "constantly". The EER rating was also a huge factor in my selecting this model. With kids in the house these two features does go a very long way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the no smudge finger prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I like the overall look of the refrigerator. I don’t necessarily like the amount of space. Wish it were larger interior capacity

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great fridge for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is what I've been looking for. Counter-depth size is perfect for my kitchen!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refrigerator sprang INTERNAL leak after only being 12 hours old. Needless to say this happened at 2AM and my kitchen was starting to flood. Best Buy couldn’t replace until two weeks later!! Second refrigerator has continued frost in the freezer section and the icemaker keeps going from cubed to crushed. Highly annoying. Getting it repaired I hope but had to go through Samsung. Again annoying story here but will spare details. BTW, parents got similar model around the same time and the middle draw wouldn’t close. Getting a new one. Stay away from Samsung as they look good but quality is beyond terrible. I spend a lot at Best Buy but this experience makes me question that relationship as they were not very helpful and sell products that are not quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4 door fridge for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I came to Best Buy in search of a new fridge. We were going to buy a side by side like we had at our old house but we fell in love with this one. We had a Samsung before and having used it for over 3 years we've never had any issues. So this is our first French door fridge, after a month of use we love it. I believe this model is the most affordable 4 door fridge around.

    I would recommend this to a friend
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