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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quiet operation, counter-depth design, spacious interior, and flexible drawer of the 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. However, they have significant concerns about the ice maker malfunctioning and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 681 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my kids now have own storage for snacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my family of 5 and I love hr counter depth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great! Easy to use and no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylist fridge with great functionality. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! Everything is super cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great and easily accessible for our family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sream frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is all about the beverage drawer. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking great space saver, but a little noisy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator after having third one delivered because of damage to doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Samsung - it's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung - what more can you say - it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are the best samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this Samsung refrigerators are the best to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fits perfect, lots of space, great frig

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung appliances. They are cheaply made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was awful. We had multiple problems with the ice maker. It froze up all the time, and there was an electrical issue that would switch the ice maker from cubed to crushed all on its own. We would be sitting in the kitchen and would here a beep and it would switch. Minor annoyance, but something was definitely wrong. They serviced the Icemaker 3 times in a year before finally saying they couldn't fix it and Samsung refunded me my money and picked it up. I have a Samsung stove as well and I hate it. The finish on their appliances is cheap. They dent and scratch very easily, like an aluminum can. Wont buy samsung kitchen appliances in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy Good price i will suggest this item to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad space distribution,few drawers, very noise,easy finger stain

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    ice maker never works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our icemaker has been freezing over and not producing ice since almost the day we bought it. Technicians have come fix it and it works for a while and stops working again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy, freezer is not keeping temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had to replace this fridge 4 times (the motor didn’t work for #1; for #2 and #3 the water line was not feeding it into the ice machine) 2 years after buying it, we realized that the freezer was not keeping temperature low. We tested it and confirmed it, so instead of spending almost 500$ that the customer service was asking, we purchased a chest freezer and just keep silly stuff on it. A couple months ago, the fridge started making noises for days and suddenly it stopped, but sometimes the noise comes back and last up to 15 minutes. Samsung Customer service is a joke

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VictorB! I would like to provide this link (https://bit.ly/31cFots) that can help you determine if the noises you're hearing from the refrigerator are normal or not. ^Jecca Samsung

  • Pros mentioned:
    Design, Flex drawer, Space

    Rated 5 out of 5 stars

    Love my new refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolute love this new refrigerator we purchased from Best Buy last month. The design is beautiful and still very functional. It provides a lot more space than my old GE Monogram which had the same volume. I no longer run out of room after grocery shopping. Temperatures are accurate and consistent. It's quiet. I bought this model for the middle drawer which makes it so easy to get frequently used items. The whole shopping experience at Best Buy was great. Best Buy offers great reward program. It was hassle free when I decided to cancel my extended warranty. The installation and delivery had some hiccup, but was resolved quickly. Great purchase!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung - 22.6 Cu. Ft. Counter-Depth 4-Door

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the worst refrigerator we have ever had. Looked super cool when we got it. We found that we could not put near as much food in this unit for our large family. The icemaker allows only 3 ice tea sized glasses of ice in it. The icemaker is always freezing up and we have to defrost the icemaker all the time. Samsung is aware of this problem and does nothing about it. We have replaced the icemaker once with the same results. Will never buy another product from Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    READ BEFORE BUYING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING! Huge mistake, LOUD icemaker, will literally make us up in the middle of the night. It makes a terrible sound when producing ice and there is some sort of knocking sound every 30-45 minutes.. This is the worse samsung product i've ever purchased and have had no help with the company. I wish i could return this junk item ...

    No, I would not recommend this to a friend
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