Customer Ratings & Reviews
- Model:
- DW80B7070US
- |
- SKU:
- 6491913
Customer reviews
Rating 4.3 out of 5 stars with 983 reviews
(983 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.5
Rating 4.5 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the dishwasher's quiet operation, excellent cleaning performance, and the convenience of the third rack. Many appreciate the ease of use and the stylish design. However, some customers have reported issues with the dishwasher's longevity and the door mechanism. A longer-than-average cycle time was also noted by a few users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung 42dBA Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 4 months ago and it has been working great. Looks super sleek. Only complaint is the lower rack seems to not roll super well somethings. One cool thing is it opens itself when the washing cycle is done so it doesn't sit closed and get stinky.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is quiet! I love the utensil 3rd rack and the adjustable middle rack. It even pops open when the cycle is done to let the steam out.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Fantastic Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, it runs very quietly and has much more room inside than our previous one.
I would recommend this to a friend Rated 5 out of 5 stars
nice and smooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smooth running dishwasher with the stainless steel feature with no handle is everything. The digital is so NEW CENTURY GIVING
I would recommend this to a friendRated 5 out of 5 stars
Samsung 2 thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung I appliances they connect to my phone I turn them on I’ve never have had a problem with them
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
We Love it! Love it! Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our Samsung SmartThings 42db dishwasher (model # DW80B7070US). We Love all of its features, the digital timer countdown and the touch screen control panel.
I would recommend this to a friendRated 2 out of 5 stars
Meh quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, cleans pretty decent. Questionable build quality. Within the first month I had already had to call for a replacement on the second level levers that raise and lower the basket. Within four months I will now have to replace both sides since they're made with some cheap and thin plastic for the grips that hold them onto the basket. Nonetheless the prongs on the basket seem kind of flimsy as well. Should've gotten the Maytag or something else. Shame there was a shortage on everything and I needed a dishwasher asap. For almost $1200 this thing has a lot of functions but doesn't do the bare minimum well.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good equipment , good work everting For my homme
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Dishes Beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is eye-catching as well as ideal for cleaning my dishes at the drop of a hat. It’s extremely quiet during the cleaning process and being able to customize it to my liking is also a positive.
This review is from Samsung - Bespoke Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Custom Panel Ready
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Extremely quiet, great style for our kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was surprised by how quiet 42dBA really is. Love the time remaining shown on front panel while showing nothing when not on.
I would recommend this to a friend Rated 1 out of 5 stars
Samsung disappoints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute crap. We bought this less than a year ago and it broke. The wiring harness had to be replaced. But also the top rack broke all the pieces off. We had a new one ordered too and the pieces came off out of the box. It took two weeks and lots of fighting with Samsung to get them to fix it under warranty. They also fixed it but refused to reinstalll it. I’m super nervous about my other Samsung appliances after this…get the Best Buy warranty
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanielK,
We can't even imagine what you are going through right now. We will provide you with the best assistance we can offer.
We would like to speak to you directly and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146601026), to help our team pull up your information.
Have a great day!
^Rodel
Rated 1 out of 5 stars
Falling apart at 9 months old
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans ok, but so did the 13 year old unit it replaced. The lower basket has inadequate support so it slips of its runners and jams if you have a few plates in it. The tops of the cutlery holders distorted and cracked. The upper sprayer regularly falls off and the front handle has cracked. I’d suggest avoiding this unit unless you enjoy watching something fall apart in 10 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TRAY,
We can feel the disappointment you have with this dishwasher. We are here to help you with it.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147203690), to help our team pull up your information.
Have a great day!
^Rodel
- Pros mentioned:Third rack
Rated 5 out of 5 stars
Awesome dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the 3 row. Much better than the last version I had.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet! Love the top silverware rack. A beautiful quiet addition to our kitchen.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Design, Noise levelCons mentioned:Cycle time
Rated 3 out of 5 stars
Not an above average dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this dishwasher 12/17/24 so I’ve had it for about 2 months and I will say it does the basic job of being a dishwasher. Great features: -Super quiet, I barely hear it running compared to our old one. - sleek look and really like the look of the timer on the outside. - 3 racks creates a lot of space so perfect for cleaning up large messes. - I’ve connected it to the smart things app and now I can monitor, start and get notifications on my phone regarding the dishwasher. - adjustable middle rack is AMAZING when you have tall items on the bottom. - I do really like the open drying option for the last 10 minutes to help dry dishes. About 99% come out dry as long as you use rinse aid. Here are the cons: - I don’t think it washes my dishes that great, it’s pretty average. I do have dishes that aren’t clean and I have to wash again. - the racks don’t feel of high quality and sway side to side, they feel cheap. - long dish cycles but that’s with all new dishwashers - 2 months in and had an issue with the drainage even though filter and drain pump are clean, still working on getting this figured out. For the cost of this dang dishwasher I expected a lot better and went with Samsung due to having other matching appliances but this dishwasher is meh, I’m not blown away but it does the job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The dishwasher is one of the most commonly used appliances in a household for convenience, Cecilia. Let's get the information you need to ensure yours provides the best results.
The links below will help you ensure the dishwasher is draining properly and cleaning dishes efficiently. Select the scenario that best fits your situation and learn more by checking the hyperlinks.
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148388616) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Rated 3 out of 5 stars
Panel didn’t come with it and I’m still waiting it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice the only problem is I wasn’t informed that the Panel didn’t come with it and I’m still waiting on the panel that I had to order after the fact
This review is from Samsung - Bespoke Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Custom Panel Ready
I would recommend this to a friendBrand response from Samsung
Posted .Hi There
We appreciate your patience in dealing with the situation you're having right now with your Bespoke Smart 42dBA Dishwasher with StormWash+ and Smart Dry - Custom Panel Ready.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Looking into the device, I was able to verify this is a panel-ready panel you choose that needs to be ordered separately.
You can get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day to check on the status of your panel.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144662783
Have a great day.
^Charles
Rated 1 out of 5 stars
I don’t trust the quality of Best Buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both left and right sides of the new dash washer are concaved in! Now the project got to delay because of this problem!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
So QUIET
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung dishwasher! It is roomy and easy to load, with some flexibility due to moveable prongs, which allows for larger items on the top and the bottom racks. We've used it daily for over 6 months and it has cleaned our dishes thoroughly every time. It is SO QUIET that we can run it while watching television and it cannot be heard. At the end of the cycle, the door pops open on it's own to allow the air to release and prevent so much water pooling on the dishes. Love this dishwasher!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rackCons mentioned:Cycle time
Rated 5 out of 5 stars
Cleans great. looks good.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for 9 months now and it cleans great. Be aware the normal cycle takes about 2.5 hours. I assume this is due to noise reduction. Cleans fine. Looks nice. I like the 3rd rack for utensils or more silverware. I only use "Normal" cycle, but there are lots of choices. Drys good, but water still stands on top of cups and Tupperware, as expected. No complaints.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Design, Noise level
Rated 4 out of 5 stars
Good, but not perfect.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, there is a lot to love. The Pros: This is the quietest dishwasher I've ever owned. And it's a beautiful design. The Cons: I really should have considered how top-mounted controls sit under the granite countertop lip. They are basically unusable when the door is fully closed. It may be that I just need to acclimate to pressing buttons only when the door is open before I close it to run. If I had it to do again, I'd probably choose a front-control-panel design. But I can likely get used to this. The other con is that this unit simply doesn't hold as much as the contractor-grade GE that it replaced. On the flip side, it gets my dishes 10000x cleaner than that GE did even when it was brand new. So again, maybe it's not a con that it holds less. It's possible that I was simply packing too much into that old washer. All in all, I wouldn't call it perfect, but that's a subjective, not objective, viewpoint. It works flawlessly. I just need to get used to doing dishes a bit more frequently.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friend
























