The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 236 reviews
Rated 4 out of 5 stars
Cooktop review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far ok. I think I would prefer stainless stell.
Hello eagle642! Samsung appreciates you taking time to leave us feedback on your gas cooktop. To support your concerns on cleaning the racks I am including a helpful link (https://bit.ly/308Sfwk). Thank you for choosing Samsung! ^Lena
Rated 5 out of 5 stars
Strong built
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great stove needed this one to replace very satisfied with the product.
Hi there Radicalspiegal, I would like to say congratulations on your new Samsung Cooktop and understand you are having concerns with the Wi-Fi. I understand this is not ideal and can be very frustrating when your expectations are not met. I have some helpful information that will be sure to help. See link below: https://www.samsung.com/us/support/answer/ANS00060835/ If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143365030. We thank you for choosing our Samsung family. ^Brad
Rated 1 out of 5 stars
DO NOT BUY
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t bother buying this cooktop. After 6 weeks of use the front panel has already started to discolor. Samsung refuses to fix cosmetic defects with their product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cooktop is fine but the installation was done poorly and insanely. When the tech left he said the drawers would fit- they didn’t. We called our plumber and when he saw what had been done he was shocked. The gas cooktop was installed without the regulator that was in the box. You left my family with a gas unit that could have exploded. I’m filing a complaint with NJ. Your installer should loose his license.
Hi Roshan! I have this link (https://bit.ly/35C2Cxp) to some helpful tips on how to get the cooktop looking it's cleanest. ^Jecca
Rated 1 out of 5 stars
Front panel will start fading rapidly
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After using this cook top for 4 months, here are the issues I have found:
1. The front panel with the knobs is not metallic material and will start getting discolored / fading rapidly and will look really ugly.
2. The grids are cannot be cleaned easily. Build up on the grids supplied will take a lot of effort for clean-up
Given these significant cosmetic issues, I would not recommend buying this product. Go for units that are better designed that don't have flimsy panels for the gas knobs.
Your review of the design and functionality is valuable to us, and we will certainly consider it for future improvements.
To assist you with cleaning the grate, please refer to the link below for detailed instructions on caring for and cleaning cast-iron griddle, grates, and wok grate:
How to clean Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/ Should you need more assistance, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number (GCIC) to help our team gather your information.
Have a great day.
^Charles Hi AnjB,
Your review of the design and functionality is valuable to us, and we will certainly consider it for future improvements.
To assist you with cleaning the grate, please refer to the link below for detailed instructions on caring for and cleaning cast-iron griddle, grates, and wok grate:
How to clean Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/ Should you need more assistance, please feel free to get back to us via the following options: