Customer Ratings & Reviews
- Model:
- NV51T5511SS
- SKU:
- 11029314
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Failure out of box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a huge fan of Samsung appliance due to failure rate. But they are ok. The oven had a C-f2 code which meant mother board was failure out of the box. Going through Samsung warranty was ok but not convenient. I will see when I have authorized dealer come out Monday.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for informing us about the condition of the wall oven, GarrettC. We want to discuss how we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504688) to help our team pull up your information.
Have a great day.
^Camille
Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven for the price, we totally love it in the house
I would recommend this to a friendOven is a fire hazard!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE SAMSUNG DOES NOT SUPPORT ITS PRODUCTS! The day after installation the oven had turned itself on to self-clean mode and burned up the paper and tape inside the oven. A Samsung technician said the unit needed to be replaced. Samsung told me physical damage was not covered by warranty and that they wouldn't warranty the unit. So now I have a wall oven that doesn't work. Home Depot has told me that because it's still covered by the Samsung Warranty they won't cover it either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the urgency of this review. Allow us to get you excited with your wall oven, EricO.
We would love to speak to you directly to gather more information about the wall oven.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146470024, to help our team pull up your information.
Have a great day!
^Chrystel
