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Customer Ratings & Reviews

Model:
NK36K7000WS/A2
SKU:
6111544
Your price for this item is $1,304.99

Customer reviews

Rating 4.3 out of 5 stars with 50 reviews

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86%
would recommend
to a friend
Page 1 Showing 1-20 of 50 reviews
  • Rated 4 out of 5 stars

    Range Hood

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    Posted .
    Owned for 1 month when reviewed.

    Matches well with our cooktop and kitchen lay out , so far so good

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Features, Lights

    Rated 5 out of 5 stars

    Great look

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    Posted .
    Owned for 2 months when reviewed.

    Love the idea that it connects with cooktop. Very nice feature, the lighting is also great. Love the stainless steel look.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Extension cost as much as hood

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    Posted .
    Owned for 1 year when reviewed.

    Very nice canopy hood. I hated that the extension for the top was almost as much as the whole canopy hood. Especially since it is just a sheet of metal. If you have a regular height ceiling, maybe you don't need extension? My ceiling is 12'

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Conflicting venting options

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    Posted .
    Owned for 1 month when reviewed.

    I was told by Best Buy that this unit could be vented inside. I called Samsung and was told Yes by one associate and NO by another. I wound up returning it to Best Buy unopened. However was charge a restocking fee from Best Buy of over $100. No one could confirm if the unit could or could not be vented inside. It is still an unanswered question. I wound up purchasing a USA made 36 inch wall mounted range hood that comes with explicit directions to vent inside. They also pick up the phone when you call to ask questions......are you listening Best Buy?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ellie,

      Thank you for reaching out to us and we are glad to know that you used to have Samsung range hoods. We apologize for the inconvenience of the range hood doesn't meet your expectation and needs to return. This canopy hood is factory set for venting through the roof or wall but this can recirculate as well. Don't worry will surely notate your experience about this matter for a better service in the future.

      For reference to these venting methods, you may click the link below and see page 5 of this user's manual:
      https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf

      I highly recommend clicking this link for the full specification of the product:
      https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/36--wall-mount-hood--2018--nk36k7000ws-a2/#specs

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144406711

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung range

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    Posted .
    Owned for 5 months when reviewed.

    This range is outstanding. It blends very well with all my other appliances. The bundle option is always the best choice!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Range hood

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    Posted .
    Owned for 5 months when reviewed.

    Great range hood live the functions and being Bluetooth is a great add on to the range

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Decent

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    Posted .
    Owned for 3 months when reviewed.

    Hood is good, kinda of a pain to install. Mounting bracket isn’t that great and it can get scratched SUPER easily

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hood

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    Posted .
    Owned for 4 months when reviewed.

    Great kitchen hood , now if only we can get the matching cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for a hood.

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    Posted .
    Owned for 2 weeks when reviewed.

    Great options with this hood. It links with you stove so it turns on by itself and turns off when your stove is off as well. Def an upgrade from your normal hood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    Owned for 3 weeks when reviewed.

    Delivery crew did an amazing job! Brandon was super nice and knowledgeable

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    good product for the value !

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    Posted .

    My friend has similar product and he is using since 2+ years without any complain, we are glad that we made right choice after talking to them.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, Ritesh. We're proud to have you as a member of the Samsung family. ^Lo Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this hood range!

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    Posted .
    Owned for 3 months when reviewed.

    This is by far the best hood range. I love that it comes on automatically when I turn my stove on. Great product.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the simple lines

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    Posted .

    Like the shape and the lines. It is not as noise as I expect from the others reviews. Good suction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rangehood

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    Posted .

    Second biggest disappointment. After waiting for 3 weeks it got installed to find out that it does not even power up. Now wait another 4 week to get replacement

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    GREAT ITEM

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    Posted .
    Owned for 1 month when reviewed.

    I KNOW I WILL LOVE THE WAY IT WILL LOOK ON MY NEW HOME.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Gaurav

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    Posted .
    Owned for 2 weeks when reviewed.

    Don't come with other parts... you should order by separatly.. its painful.. if you buy new home , don't go with this product .

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with stove top

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    Posted .

    Blue tooth syncs well with samsung brand burners good coverage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .

    The hood itself works as it is suppose to. However, I have had to exchange this hood four times so far because each one comes defective in some sort of way... either dented or scratched, or it comes with completely no hardware to attach it! Then it takes another week to have a replacement sent. So far, a third party installer has been to my house 7 times to install this hood. They have scratched my walls and taken chunks of drywall out in order to install it, when they clearly had no idea how to do it. I would completely return the thing if I wouldn't have bought the entire samsung black stainless steel line of appliances so they all match.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a nice hood

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    Posted .

    This is a really great hood. It blows a lot of air.

    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Bad Description - Not Compatible

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    Posted .
    Owned for 1 month when reviewed.

    Even though the best buy description says this is compatible with the cooktop they sell - IT IS NOT!!!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend