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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.6 out of 5 stars with 2582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,582 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Recommend to boy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to choose this washing machine. It is very quiet when working. I chose the champagne color. The color is very beautiful. There is a special price when I buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed my new Samsung washer was very informative as he brought to my attention my water valves in my laundry room possibly needed to be checked out. He pointed out to me that to they were very worn as they were actually looking green with growth was on the valves. He explained to me that I could get a leak if they haven’t already started to leak somewhere and recommended to have someone look at it. I did and they were ready to burst any day now, whew! getting them replaced . Thanks Best Buy you sent me the right technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel like a happy house wife (I’m male)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I hear the little jingle once the wash is done, I giggle like a little school girl and put my clothes in the dryer. As a man this washer gets me excited to become a house wife

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever PURCHASE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever purchased, now if it only cooked for me i'd be very happy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best wash machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash machine is one of the best for the price. I love this machine, it cleans so well and it’s quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far, im in love with my new set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review for Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! Hold Large loads, also very easy to use! Love the smart app that it lets you know when its done washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price service and quality. Best time to take advantage of their sales when they have it . Capitalized on Black Friday and ended up walking away with a nice set under $1200. I got to pick the time i wanted to deliver . Very convenient as I wasn’t moving into my new place right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash your way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it is realy efficient, you can choose your way

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Replaced our old one and it’s like night and day. Clothes smell fresh and very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy from a professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine and I very much hope we don’t have problems like we did with our first one that was exactly the same. We didn’t purchase the first one through Best Buy. This is a replacement for the other and Best but happened to be the only one that still had it. It’s a nice looking washer that runs very well. Problem is that with time I’m afraid a drum bearing will go out like the other washers did. Best Buy has been very good about explaining their service and have told us to contact them with any problem that may arise. So glad I went with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite, looks good and works great, but definitely needs a pedestal if you don’t plan to stack.its a medium size. Not great for big comforters or duvets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. It's wireless, quiet, white clothes are cleaner, and I can control it from my phone. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washing machine. It has so many different features. Unlike my older model. Also my clothes don’t smell like it did with my other washing machine. The price was great for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is what I needed, performs well. Does lack sufficient guidance - no manual to explain certain functions. Am using with confidence that it will last a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Good but problematic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as it has a “quick wash” option. At approximately the third load, the washer violent shook during the spin cycle. We set up a maintenance call with Samsung but decided to continue using it with light loads and lesser spin cycles. It performed well under those conditions, so we cancelled the service call and are using it carefully. The spin cycle is very fast which I suspect contributes to it walking about the floor! Further, when installed, the installers incorrectly switched the hot and cold supply tubes, possibly because as you face the back of the washer the hot inlet is on the right rather than the expected left position as most faucets. Not Samsungs fault as it’s labeled, but could have been avoided if unit was engineered with the traditional hot/cold positioning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569376.

      -Noraina Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought i would love a washing machine. It’s incredibly efficient. I love that i get a notification on my phone when the wash cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooo washer cleaner and dryer washerman washer and 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! Works great and makes my clothes nice and clean. I love the black does and the variety of colors to choose from. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good size washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and my wife loved it because easy reach inside. Able use WiFi hook up to phone so she can go other room and get notifications when it done

    I would recommend this to a friend
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