Customer Ratings & Reviews

So far it works great! I’m a little worried about some of the one star reviews were the washing machine breaks down after the warranty expires. I did not take a chance on the extended warranty. I love the Wi-Fi setting where it would alert you when your load is finished through a SmartThings app. So far so good with no issues and my clothes are coming out very clean, especially the whites! I highly recommend it!

Excellent washer! Reliability is yet to be determined, we had the non-wifi version for 4 years, it was good as new but we moved so got a new pair. Wifi feature is good to have, Google hub announces our laundry when it's done.

Very sufficient and quiet. Personnel were kind and quick.

Always a pleasure getting Samsung products and Best Buy makes the process easy

This is an awesome product. So many options to make washing your stuff easier. I have dogs and their stinky blankets are so hard to clean but this washer did an amazing job.

Love my new washer .... Delivery was fast and when I got home from work , washer was connected and working .

This is the 2nd Samsung Front Load washer my family has had break down around the 4 year mark. Highly disappointed w Samsung washers for longevity and quality. I tried contacting support to obtain a repair however it was stated that they would not cover any repair costs. Just had a repair man come out and they concluded the power cord needs to be replaced, door latch system has malfunctioned, and the mother board needs replaced. Total cost of repair is $850 which is silly to complete for a $699 unit. If Samsung doesn't stand behind their products this may be the last Samsung item I buy.

Love this washer. And love how it tells you when your done with the washer and lets you know when its time to self clean the washer.

I had a great experience buying this product, from purchase to delivery, everything went smoothly and was easy.

I have been using it for a while and I really like the small amount of detergent it uses. Its easy to use and washes clothes better than traditional washers.

Great washer! Make sure you take off the shipping bolts on the back of the washer or it will make a terrible noise when the washer spins. I have had it for about 1 month now and have zero complaints!

I've been using it for over 6 months now, it washes and dries perfectly

Great washing machine, outstanding washing capabilty. Clothes come out clean. Service and installation was outstandind. Technician named Jr. made sure it was installed correctly and that we were satified. Great purchase..

Like the washer. Nice and quiet. Glad that if fit the pedestal base from my old (2009) Samsung washer. Only complaint is that there is no drum light, which I think is a necessity for a front-load washer.

Quiet sound and notifications when starting and finishing. Multiple settings are helpful and accurate. Works very well and looks nice. Easy to load and unload.

I love the new samsung washer - fast and efficient, and easy to use. It is even better than the last Samsung machine I owned. Love the steam options

Low noise Wide choice of settings. Wonderful look.

It runs very quiet. It is fingerprint resistant, but dust clings to it and with the dark color it is very noticeable. I haven’t had any issues yet with the quality of the washing. I like the music at the end of the wash cycle better than a loud buzz!

Love them totally recommend them ive used them for a while now and they just keep performing

Great washer to operate and to run. It operates the fastest I have known and the clothes come out looking great. I really recommend this to others to buy. Very happy with my choice.