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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1853 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,853 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! Best washer and dryer I’ve ever had!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and works great. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was easy to operate. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Clothes come out clean. Normal wash only takes 45 mins compared to an hour with my old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. zero problems. Would definitely recommend the delivery and set up. Completely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves you’re laundry super clean I love it. I really like that it let me know the cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooodddd and great buy Ggggggggggggv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation process very smooth. Thanks1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great staff! Very patient and courteous. Demonstrated how to use washer and dryer clearly and answered my questions thoroughly and I felt I understood how to operate them right away. I could tell they were very knowledgeable about the machines. Very impressive! I was a bit scatterbrained this morning, but the guys didn’t mind at all. I really appreciated that! They made the installation a pleasant experience for me. Thanks to them both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washinv machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Live the features of this washibg machine. First front loader and im happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & efficient machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet & efficient machine. Efficient water usage resulting in cleaner clothes than a top loading washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation and super cleaning steam option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great appliance. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pair and color is beautiful. I love my set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Cycle is fast, and has fun music when done!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bangs around when spinning. Gets clothes nice and clean. But weird because it only utilizes like a pitcher of water it seems like.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ChelseaC,

      We understand the importance of a working appliance at home. We're here to help with your washer.

      The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)

      Here is a link to help your washing machine that shakes around when spinning. Click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete instructions and watch a video tutorial.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      If your water level is still low, we recommend consulting this guide for assistance. Please click on the embedded words and watch the included video for more details.

      Washing machine does not fill with enough water
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150728465) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is way better than what I had before. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, still have not tried most the settings, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right price for the right machine for the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Only complaint is the sensitivity of the control buttons. Overly sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer up to this point. I have no complaints with its operation or performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Works great and looks good as well.

    I would recommend this to a friend
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