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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1853 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,853 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Works great and looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pretty and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets here. I love ths machine. It does a great job, and is quiet. Also thebrose gold is gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely amazing!!!!! Barely make noises and very good overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices and installation was really good. I appreciate the store associates and the installation technicians who got the whole purchase taken care seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.......but??!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, functional, efficient washing machine. However the technician who installed the unit in my home didn't check if the water lines were clear. 4 days into owning the machine starting gushing water through the drain. A good amount of water had collected inside the washer tub!!. I called Samsung Tech Support and they were useless. They couldn't determine what was causing this draining. I read up and had to drain the machine from the bottom and clean the washer filter. It's been all good since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, not load, uses less water, faster drying of clothes and towels, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In about a month of use we have no complaints. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer machine very quite no make too much noise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great features love the controls and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deal of the Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the Day, great price and awesome product. Easy to use, smart capabilities also a nice benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast thorough washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. Clothes have never felt cleaner. Very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, looks nice, and does a great job of washing dirty clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! With 4 boys it holds soooo much and I can even wash blankets and comforters easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking washer color is nice. Works great and is linked to all our other Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this my second Samsung washer and it is faster and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love love love my washer and dryer thus far. I saw it and immediately was drawn to it. Price first of all. I think I got a good deal. The Best Buy sales team at the store made it happen so easily. They did everything they could to make sure I would get my very own first washer and dryer set. I have had a month. I have not figured everything out yet but I love what I have used. Very attractive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s really good I really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it’s easy to use depend on the load that you put in the .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far!! Ease of use, looks great!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so quite and calm! Thier app also is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    VERY disappointed in the quality of THIS product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and matching dryer along with two matching pedestals last May 2022 with the actual delivery of the two items on July 2022. Shortly after using the washer, fine gray dust/small particles were accumulating at the front of the washer. I did no think anything of it at the time. Fast forward to April....still continuing to find the gray dust/particles in front, on the floor, of the washer. Now the washer is almost walking out of the laundry room when it is on the rinse cycle. I have never experienced such a violent occurrence when the washer was spinning on any of my previous LG units. When the repair man showed up to repair my washer, he already knew what was going on with my washer when I first told him about the gray dust/particles as he has seen this problems many times with Samsung and this unit. When he opened the front up, the bracket had completely broken off and i guess it was grinding something down inside the unit which caused the fine gray dust particles to appear. The unit is unable to be fixed and has to be completely replaced with a new washer. I was advised by the technician to NOT get the same model again as it will most likely happen again. Fast forward to dealing with Samsung...they confirmed that my unit needed to be replaced BUT they would not honor replacing my dryer and pedestals to match another Samsung washer as I didn't want to get the same model. Anytime I purchase a washer and or dryer, I purchase the matching SET, even if one of the two is still working. I am aware that some do not do this but I like my appliances to match. Samsung would not fix the issue of things not matching and they really didn't seem to care that after such a horrible Customer Service experience with them that I will NEVER purchase another SAMSUNG product. Every tv/phone/appliance we own is Samsung...NO MORE!!! I do hope this post helps other buyers to think twice about this item. Who knows...maybe I had a lemon...but when the repair man states that he has seen plenty of Samsung units do this...well, you have to wonder?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the feeling of going through all this with your appliance, Kblom65068. We want you to have a better experience with your unit!

      Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Washing machine shakes & vibrates or is noisy:
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      Keeping your Samsung washer clean is essential because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Let us show you how and when to clean your Samsung front and top load washers, whether cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.

      How to clean your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00030150/

      For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
      https://www.samsung.com/us/support/answer/ANS00080262/
      https://www.samsung.com/us/support/answer/ANS00061937/

      You may also check pages 45-50 of the user manual for more information about maintaining the interior and exterior of the washer and page 51 for other recommended actions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145709433) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

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