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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

$849.99
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Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,582 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer very happy with how quiet it is and how smart it is with my other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, nice working.Im satisfying.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer'dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 6 weeks ago. Quite happy with this washer/dryer set so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, great quality. The noise is zero.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use, nice looking, cloth smells great! One of the best investments thjs year!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance (Washer)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance works great and very efficient. I am glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient. Not loud at all. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my last washer was big, this is huge and can fit king size bedding easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok....................... . ................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my 2nd Samsung washer in 2 years, and the installation crews that best buy contracts out are the worst. There is zero quality control because they have these guys do 15 to 20 installs in one day. First installer didn't level the legs of the washer and since it's stacked in a closet, I wasn't going to try to attempt myself after they left. Had to have them come out again days later to level the feet, then those guys snapped the ground prong of the plug in the wall and left and didn't even tell me that they did it. I could not use the washer due to the danger of electrical shock. Now I had to have them exchange the washer for a new one days later to find out that when they came to install new one they would not be able to install the new one because of the danger of the plug broken off from previous installer. Then I had to reschedule for a 4th time days later again and replace the electrical outlet myself before they came to install new one. I will never again be purchasing from best buy, especially having something installed from them, a complete joke. Oh, and the legs are still not level which I have to still do myself now after all of that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveL,

      To better address your service and installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung front load washer is nice. Not bulky unlike the old one. Noisy a bit but it’s ok. Coz most of the washers are noisy though. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new washer. It does an excellent job and is very quiet also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Just gotta figure out how to turn off the music cause its annoying lol

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer, works well and not too noisy! Love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchased a Samsung appliance ever again. I purchased this dryer in November 2023 and had it installed in December 2023. It completely stopped working (no lights, no sound, not even a hum) on December 16, 2025, just nine days after my Best Buy Total Tech expired. Fingers crossed it can be repaired. I would not recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far, easy to use. My clothes are clean and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a perfect purchase, work perfectly and doesnt make noise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to set up on your smart home. Love all the wash options that are available to download from the SmartThings app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer dryer combo. Samsung makes the nicest set for the money. I would buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and cleans so much better than my previous washer. I wish the dryer was available sooner.

    I would recommend this to a friend
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