Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Installation
Poor customer service and unprofessional teams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why I have been blocked for writing reviews on my other purchase. I have a bad experience with Best Buy and geek squad. Geek squad team had me Change an outlet for no reason. They sent me a broken washer and the guy named John said that the outlet needs to be replaced. I had to pay money to electrician for no reason. They came and replaced the outlet. The next time the came for installation the washer still wasn’t working. I will not buy anything from bust buy anymore. I have been having a hard time with the customer support and installation process. Very unprofessional, poor customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall purchasing and installation experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart washer is amazing. We are really enjoying using it with all of the options.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer was good. He didn’t make any noises I will it’s smooth, eight sensor dry, and sense of washer and it killed loads when it finishes that.
I would recommend this to a friendSmart Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine is working great. It also is a smart washer and have an user friendly app. I definitely recommend this washing machine.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VRT technology is awesome. Smart things features are really useful
I would recommend this to a friendGood washer/dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this washer and dryer set with pedestals in champagne about 1 month ago, so far works well some cycles do take a long time. It does vibrate a lot with high spin cycles which is why I got the pedestals. Will update review if any changes.
I would recommend this to a friendWasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchased and very comfortable. I used almost every day and work fine.
I would recommend this to a friendBad Samsung quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this washer and after the first load it wouldn’t power on. Best Buy was great and replaced it. After they left I put a load in and got a leak detection error. Called them again and Best Buy was great they offered a different model etc… but we decided to replace it with another one , of the same model. They came out and replaced it. So after 3 attempts we finally got one that works, so far. We have only had it for a couple of weeks now. So bad on Samsung quality control. Great on Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We're pleased that your washer got replaced. We appreciate you sharing your overall experience with the unit.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145215431), which will help our team pull up your information.
Have a great day.
Melardo
Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great thus far 3 months in. Quite and app lets you know when loads are done and suggests preventative maintenance.
I would recommend this to a friendNew Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love the sleek look, I've owned Samsungs for years, very happy with their products.
I would recommend this to a friendReplacement washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to replace our 13 year old washer. Loved the smart connectivity.
I would recommend this to a friend- Cons mentioned:Spin cycle
MS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UNABLE TO HALT A WASH CYCLE IN ORDER TO ADD A PIECE OF CLOTHES EARLY IN THE CYCLE WITHOUT HAVING TO START ALL OVER AGAIN.
I would recommend this to a friendBrand response from Samsung
Posted .Good Day,
It's nice hearing from you, SusanJR. Sharing your experience with the washer is crucial to us.
When doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. Use the right cycle; your garments will keep their vibrant color and last much longer. Learn more from these details.
You can add additional clothes to this washer model after a cycle has started. Please check the link to your user manual for details. Turn to page 35 under Garment+ for reference:
https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
Cycles, settings, and features on your Samsung Washing machine:
https://www.samsung.com/us/support/answer/ANS00061937/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145256570, to help our team pull up your information.
Have a great day!
^Chrystel
Durable and steamy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. Family of 7 and still running with horsepower.
I would recommend this to a friendVijaykiran
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good and worthy and affordable price and got with service guarantee
I would recommend this to a friendSamsung Front Load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am very satisfied with the washer. The selections of cycles and water temperature are comprehensive and easy to understand,
I would recommend this to a friendGreat set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Fits CalKing comforter easily. Also 2 king pillows at a time no problem. Wash and dry with set in an hour with this set. Very happy with it.
I would recommend this to a friendSamsung washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung washer and dryer! The delivery guys were very helpful and answered all my questions and concerns! Greatly recommend these appliances!!
I would recommend this to a friendSamsung Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer! It does everything I was looking for. I'm in love with the fact that it alerts me when the washer or dryer is complete.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saleman was good products is goodmmmmmmmmmmmmmmmmmm
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item And great for a home . Customer service was awesome
I would recommend this to a friend