Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,848 reviews
Rated 4 out of 5 stars
New washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job clothes clean and stain free would recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washer and helps me to keep track my power usage
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Cons mentioned:
Delivery
Rated 1 out of 5 stars
BAD exp. Best Buy might have lost a customer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer, however, they don't tell you anywhere is that it won't fit on your previous Samsung pedestals. Samsung changed the latching mechanism for the feet. I found out from the installation crew when they delivered the washer. I ordered a new pedestal through Best Buy's Customer Service and was given a quick delivery date, only to find out an hour later that it would be 3 weeks, not to mention the extra $330 which includes yet another installation charge. I feel like I got ripped off by both Samsung and Best Buy.
We appreciate you informing us regarding your experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Delivery and set-up was fast and easy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got a great deal on the price. The stands are a must for this type of washer and the drawers are very convenient.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my new Samsung washer. It is larger than my old one. I don't have to do laundry as often. It also gets my clothes cleaner than my old washer!
I would recommend this to a friend
Rated 3 out of 5 stars
Pretty but caution
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is very aesthetically pleasing and works well. Unfortunately I purchased this to replace the exact one that I bought 2 1/1 years ago and had to replace. The balancing weights completely broke off the the washer was leaking. If you’re going to purchase, do not skip the warranty!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello CarlaW,
Thank you very much for your observation about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Rated 5 out of 5 stars
Samsung washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does a good job of getting the close clean!!!!!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation was very straight forward
And easy to use.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung washing machine special useful product for a home from me nothing bad to add to this device I love it
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 5 out of 5 stars
Money is worth spent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s worth it. Everything is brand new. And everyone is so helpful. Customer service is outstanding
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Cons mentioned:
Spin cycle
Rated 1 out of 5 stars
BUYER BEWARE TERRIBLE SHAKING IN SPIN CYCLE
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer did not spin correctly since the first day I bought it. I had my handy man check it out and it’s a part that expensive so you may as well buy a new one. I have seen this same exact model being sold facebook market place with the SAME PROBLEM!!!! BUYER BEWARE!! SHAKES SO HARD IT WAKES EVERYONE IN THE HOUSE!! No laundry at night!!!!!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there,
A washer is one of the household's most relied appliances. Let's ensure your unit is in tip-top condition.
The links below will help you ensure the noise from the washer does not shake excessively and spins correctly. Please follow the instructions and learn more by checking the hyperlinks and watching the embedded video. If the steps didn’t resolve your issue, please click “No” or "NO, I NEED MORE HELP" for more help.