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Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,900 reviews
  • Rated 5 out of 5 stars

    Dry clothes baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever owned. It is pretty it is quiet and hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product it’s working wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money is worth spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it. Everything is brand new. And everyone is so helpful. Customer service is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable washer and dryer is awesome it does everything and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a dream come true I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job clothes clean and stain free would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use less water!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great partner for the smart dryer! It uses less water than most washers and gets the job done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and helps me to keep track my power usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I know have the set! Reliable and smart technology lets you know when some maintenance is required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked very well and fast. He was polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very straight forward And easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fantastic, alarm is a bit long.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic and looks great. Wish there was a way to adjust the alarm more than the options I have managed to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace my old washer of over 20 years. Very impressed with how quick it washes and the many options/modes it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes doing laundry less of a chore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Love the self clean option. Clothes don’t smell musty if they sit overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of getting the close clean!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and the fact that it connects with my phone is a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good i can use my android with itit makes my clothes looking good

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    BAD exp. Best Buy might have lost a customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, however, they don't tell you anywhere is that it won't fit on your previous Samsung pedestals. Samsung changed the latching mechanism for the feet. I found out from the installation crew when they delivered the washer. I ordered a new pedestal through Best Buy's Customer Service and was given a quick delivery date, only to find out an hour later that it would be 3 weeks, not to mention the extra $330 which includes yet another installation charge. I feel like I got ripped off by both Samsung and Best Buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We appreciate you informing us regarding your experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workin pair of machines. It has enough options to satisfy all possible requirements. Really good if you have newborns and do a lot of laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice value, performance is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value, the older models had a little better performance, smart connectivity is a good feature

    I would recommend this to a friend