Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I are so happy to have made this purchase
I would recommend this to a friendMachine movers in store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine. It works well. May sales person was super. But the people who move the equipment need to be more careful. They dented and scratched the machine.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Does a fabulous job. Highly recommend.
I would recommend this to a friendSamsung Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! So glad I chose Samsung and Best Buy!
I would recommend this to a friendLooks good but is it?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer lost screws and become unbalanced during first 30 days of ownership.
I would recommend this to a friendMr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our detergent lasts longer in this washer and clothes come out super clean.
I would recommend this to a friendGreat washer!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fits perfectly in small space. Highly recommend!
I would recommend this to a friendSamsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my new washer! I love how good my clothes come out.
I would recommend this to a friendSamsung Washer & Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous looking set. Delivery was on time and installation crew very courteous and quick.
I would recommend this to a friendMixed feelings but good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine smooth efficient. Hope it is better than then matching dryer I had trouble with.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one year ago and no issue! Great recommendation!
I would recommend this to a friendBest Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer cleans everything under an hour
I would recommend this to a friendBuyer beware! Worst washer and customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this brand new less than 4 weeks ago from Best Buy and paid them to install it. I've used it maybe 10 times. Today it quit working in the middle of a load. It gave me an error code. I tried to troubleshoot the problem using the manual, but there was nothing to address it. Called Samsung. They couldn't troubleshoot it by phone, so we did a video call. They were able to watch me do everything they instructed. Nothing worked, so they said they would have to send out a tech, but in order to schedule a service appt, they need the model # and serial #. I found the model # on my online receipt, but it does not include the serial number. The Samsung tech stated that it is on the back of the machine. This is a very heavy machine. I tried to move it out while the tech was on the phone, and it would not budge. He instructed me to call Best Buy to obtain the serial number, because they will not schedule an appt without. Called Best Buy and was informed that they do not keep a record of the serial numbers on appliances. Since they sold it to me and installed just over 3 wks ago, I asked them to send someone out to get the serial number, which they stated would be a $60 fee. I asked them if I can return or exchange it, and they will not allow that because it has been over 2 wks. So I have a brand new washing machine that doesn't work, and neither Best Buy nor Samsung have any interest in helping to resolve this. I will have to pay someone to come out and move my washing machine to just be able to make an appt for Samsung to come out and service it, but it certainly won't be Best Buy, because they clearly don't stand by their products or service. I will never buy another Samsung appliance or purchase anything from Best Buy again. And I intend to report both of them to the BBB for selling me a lemon and refusing to do anything about it less than a month later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cheryl M,
We understand your disappointment about the experience you had with your Samsung washing machine. Allow us to help you.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147488883, which will help our team pull up your information.
^Rainly
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second set 1st set lasted 15 years very happy with Samsung
I would recommend this to a friendLaundry
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my products so far. Really love the install the second time around. First set was faulty but once I made the call they wasted no time replacing them
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the washer for my daughter. Good value and accurate description. Very happy with delivery service and professional people
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sing to me when the load is done.... great price and a great product
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love that it can notify me through the SmartThings app
I would recommend this to a friendBest Washer Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer ever, so happy with this purchase.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for 3 days but so far it is doing pretty good
I would recommend this to a friend
