Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
washer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer shook so violently, that we had to unstack the dryer because the brackets fell off
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints. Can be stacked, controlled by app
I would recommend this to a friendSamsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine looks incredible very satisfied with my purchase
I would recommend this to a friendGood washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer , takes less time then my LG to run a normal cycle
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of little dents which i was not happy about they are not cheap
I would recommend this to a friendMy thoughts on samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks great instillation was quick and handled great
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them.they work great. Fast and clean. No issues
I would recommend this to a friendGreat smart washing machine. Great product I am ve
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart washing machine. Great product I am very pleased
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but some shaking during the spin cycle.
I would recommend this to a friendExcellent ITEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent item. It can fit a fully-loaded load.
I would recommend this to a friendSamsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t buy another Samsung washer. We had to replace the first one in 8 years . This one makes a loud noise & Best Buy tried to fix it, but, didn’t.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand that dealing with a noisy washer can be frustrating. Let us help.
Here is a link for steps on what to do if your washer is noisy. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147142108) to help our team pull up your information.
Have a great day.
^Camille
Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, spins fast to reduce retained water and saves on drying time.
I would recommend this to a friendAmazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing, i can control from my phone
I would recommend this to a friendI got a lemon for a wash machine with this Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the machine for 3 months and the indoor glass shattered during the wash cycle. I only had a set of sheets and a light weight blanket in the cycle. Had all the extended warranties offered thru Best Buy, but Best Buy was of no help, except to say "call Samsung". Samsung so far is of no help. They thought replacing door was sufficient, even though there's slivers of shattered glass that fell thru the tiny holes into the drum unit. You could hear all the shattered glass when turning the drum. Repair guy tried to explain to Samsung that the unit needs to be replaced. Samsung is having the repair guy take the machine apart and replace with a new drum. New drum unit is order to be here in 10 days. So far not happy with Best Buy nor Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment about what occurred with the washer door, SueB.
You may contact us via the options below to speak with a live representative should you need to follow up on the new drum.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product for the price tag is more than good
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product very nice and durable. Fit our needs!
I would recommend this to a friendDisappointed with Appliance Quality and Support
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been long-time fans of Samsung’s TVs, watches, and mobile devices, which are all excellent, so naturally, we trusted them for our home appliances. Unfortunately, that trust was misplaced. We purchased a front-loading washer (model WF45B6300AC) 27 months ago for $850, and it has already failed twice. The most recent issue, which seems to be a well-known problem, will cost $660 to repair. Neither issue was covered under warranty. Adding to our frustration, the ice maker in our refrigerator also stopped working just after the warranty expired and the matching dryer's drum is beginning to squeak. Given our experience and that of others we know, it seems Samsung appliances are not built to last, and the company’s customer service does little to address these ongoing issues. We had high hopes based on their other products, but I can’t recommend their appliances given their poor reliability and inadequate customer support. We will never buy another Samsung product again.
No, I would not recommend this to a friendWater Needed to Wash Clothes-That's Common Sense
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This high efficiency washer only uses a sprinkle of water. It does not matter if one uses HE detergent to wash 5 shirts, in heavy duty mode with 5 times rinse setting: the clothes will still come out UNCLEANED and MORE STINKY than when it was unwashed. No amount of smart technology or friction will ever clean any laundry if there is not enough water. Whoever came up with this high efficiency idea of washing clothes with little water must be wearing stinky clothing all the time. Water has been the main factor in cleaning clothes since ancient times. ENOUGH WATER IS ESSENTIAL TO CLEAN CLOTHES...THAT'S COMMON SENSE. PLEASE DO NOT REINVENT THE WHEEL.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
The washer is essential in every household. Let’s gather the information you need to ensure your clothes are clean after each cycle.
The links below will help you ensure that you have clean clothes and that it fills with the correct amount of water. Learn more by checking the hyperlinks and watching the embedded video.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Samsung washing machine water fill issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148389474) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good .not a big Samsung fan but could beat a deal .
I would recommend this to a friendNightmare, product and Warranty and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare, installation and product. Product shakes makes extremely loud noise I bought they warranty they refuse to fix or do anything about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Our goal is to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other concerns you may have.
While waiting for the retailer's resolution, take some time to address your washer's concerns. Please click the links and the hyperlinks, and watch the embedded video (if available) for helpful tips.
Samsung washing machine is shaking too much (If the problem persists, click "NO" for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10007111/
Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
Have a great day.
-John
