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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3695 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the fantastic picture and sound, while others appreciate the user-friendly interface and smart TV functions. However, some users have expressed concerns about the small buttons on the remote control, minor issues with the smart hub, and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,695 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Needed a second set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my first Samsung this one was a second set ad works great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a great price. Excellent color and picture

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great TV for the cost. I got it when it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this TV for my bedroom, good quality picture and perfect size for a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my home gym, it's better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nothing not to like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing not to like, suits me perfectly. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Needed a smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV saw Silicon Dust Prime cable card channel

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the Price, colorful and rich. You can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Its a clear view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE PIC QUALITY. It's shows clear and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average At Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, nice sound, but smart hub is painfully slow to load compared to my 70" Samsung and no app store access when you do finally get it to come up. I'm going to have to buy a streaming appliance which makes this "smart" TV not too smart!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tv for its size and screen quality at first. As of now there's a pixel out and I'm kicking myself for not going with a different model; I've had the tv less than two months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for a Good Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good TV. At first I get a Geek Squad Certified Open Box - Excellent but the sound didn't even work on it and there was pieces broken off and rattling around inside. I took it back and they swapped it out and haven't had a problem since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own another Samsung TV and have been very pleased with it, so was no question what to buy this time. Best Buy employees are always helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV stopped working 7 hours after purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a chat with customer support 7 hours after I purchased the television. While we were watching it, it powered off and would not power back on. The red power light just blinked continuously. The customer service agent told me I could fill out a service request and someone would contact me to schedule an appointment in 1-2 business days. Since I didn't want to wait 4 DAYS to use my brand new tv, I took the television back to Best Buy 9 hours after I bought it and purchased a different brand. Best Buy worked with me and did a great job helping me!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Familiar with Samsung TVs and always good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and learn. This was a replacement of a dinasour TV and our main TV is a a Samsung that is approximately 8 or 9 years old and still works like a new one. Love the old one and Love the New one Too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with everything but my spectrum cable tv. all the apps are there but no spectrum. so this one has to be connected to cable. need to update the apps spectrum or Samsung.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money, very frustrating.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for christmas about a week ago and i've had trouble with it from day one. Every time I try to connect to a netflix or hulu, a message pops up saying "preparing tv....try again later." samsung customer service was completely unhelpful, they had no idea what the message meant. Today, the tv stopped responding to the remote. Apps BARELY function, I'm talking maybe 10% of the time I can actually use the thing. Definitely going to return this piece of garbage and buy a better one, and it definitely won't be a samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy! Beautiful tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the excellent customer service I received back in April when I purchased a MacBook, I new I would return to purchase a tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We have and our very happy with our Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just next time I think we would have gone a little bigger. http://click.linksynergy.com/fs-bin/click?id=clmdP*vz*xo&offerid=448595.5504&subid=0&type=4\

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV, Great Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and all of the apps you can download. Netflix works perfect.

    I would recommend this to a friend
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