Customer Ratings & Reviews
- Model:
- UN40F6000FFXZA
- SKU:
- 10517922
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Terrible samsung tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible software, its less than a hear and i cant watch tv because it cant even run its software.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FernandoM,
Thank you for sharing your experience with us. If you continue to have issues, please give us a call at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Subscription after subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous that one has to have a separate subscription to access other subscription channels (Netflix, Amazon prime, etc)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TomW,
We appreciate your feedback. Please know that streaming apps use their own platforms and subscription costs, unrelated to your TV. However, we do offer Samsung TV Plus which has hundreds of free channels available.
I hope this tip helps. If you have any questions, please don’t hesitate to reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You’ll also find LiveChat, manuals, software, and warranty details under the ‘Support’ section of our website.
~ Samsung Advisor
Meg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to navigate. Pick up was harder than it should have been
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bpres,
Thank you for sharing your purchase and pickup experience with us. I'm very sorry that it was not a smooth process.
Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung 40" F6000F Series LED Full HD Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned 2 of these because the screws did not fit for attaching the feet. The TVs looked very nice but, I could not even set them up so I cannot comment on the quality of the picture or sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We're sorry to hear that your experience with the F6000F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Best Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the product - broke out of the box. Clearly was a low quality product. Requested a refund which Best Buy wouldn't provide - only an exchange. Exchanged for this low quality product. It took 10 days - product is broken. Now I'm out of luck. Thanks Best Buy. If you buy something and it's broken - the Return Policy changes. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JasonM,
Thank you for sharing your experience with us. We recommend getting in touch with Best Buy to let them know your replacement product is non-functional. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
DO NOT PURCHASE THIS SAMSUNG TV!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this TV!! It i a 2025 television, but can you believe it - It has NO VOICE CONTROL on either the remote OR the TV!! after purchase a week ago I spent at least 2 1/2 hours on the phone with Samsung and they had NO resolution or mitigation of my problem whatsoever. I first contacted customer service and they shared this was their latest technology and an update would be coming for the TV and a new remote is being worked on to make the Voice commands work. After another call with customer service again today including at the supervisor level - there is nothing they can do. There will NOT be any new updates and there are no solutions. What a joke! Save your money buy anything BUT Samsung!!! Who in this 2025 world has products without voice command capability!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SLOW,
I'm very sorry for any confusion or miscommunication. You are correct, the F6000F series does not offer built-in voice assistants or remote voice control. These features begin with our U8000F Series and above.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Poor sound bar hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, except no way to hook up a sound bar except via bluetooth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AndrewG,
Thank you for reaching out. Please know you can connect an external soundbar via HDMI as well as Bluetooth.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Slow responsiveness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 3min to open apps like Hulu, Amazon Prime. For Paramount plus, it tries at lease 3 times, fails, then finally open (each takes 3-5min). My Fios has 900Mbps.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KennL,
We appreciate your feedback regarding your F6000F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~Samsung Advisor
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called support three times. It would have helped to have a manual or link to one. Twice since having it had to cold boot to return to settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RuthM,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your F6000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start up screen won't turn off when not using wifi. We don't have wifi for our TVs. We have to wait for about 20-30 seconds for the screen to go to a channel. Also the sound went off a few days ago and I had to unplug it to reset. If that happens again, I'm going to retirn it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KeithN,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~Samsung Advisor
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always likes Samsung items but not to happy with this one had to take it back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VeronicaG,
Thank you for your feedback. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Advisor
Take good money,and don't even back up there serv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two tv .within a month . took two back .then when ask what I want to do I ask for my money back. I was charge $50.00 and only give me a store card for the rest . I told them I did not want that because there severs suck! Then they call cops and refused to speck to me or my wife
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Unhappy,
We appreciate your feedback on your in-store experience. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
The +and - does not inform which level actually is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like not seeing the sound level. Dislike……..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Joeknows1187,
Thank you for your review of the F600F. If the volume indicator is not appearing, please try cold booting your TV by pressing the power button for 5 seconds until the TV turns off and back on.
If you continue to have issues, please call us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Very Slow apps, randomly stops and freeze
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many samsung products including older TV’s with way better performance. Maybe at this pricepoint any of the no names work better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TheWiringGuy,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
VERY SAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give it 1 star at this point as it won't work without an HDMI cord and as of yet we haven't been able to get the correct one for it - SUCKS having a brand new tv that just sits there
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kitten,
Thank you for your feedback. If there's anything we can do to assist you, please reach out to us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and cash. TV wouldn’t even connect to WiFi
No, I would not recommend this to a friendBrand response from Samsung
Posted .Yolo,
Thank you for sharing your experience. If your TV is having trouble connecting to Wi-Fi, try the following steps:
1. Keep the TV within 50 feet of your modem or router and reduce interference from other devices or walls.
2. Power cycle your TV and router by unplugging both for 30 seconds, then plugging them back in.
3. If you're using an Ethernet cable, verify it's functional. If using Wi-Fi, move the router closer to the TV.
4. Run a Smart Hub Connection Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
5. Also check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
6. If the issue persists, consider a factory reset: Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you still need help, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues would drop several times a day and restart alson cosmetic issues around the screen poor design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChrisR,
Thank you for sharing your experience with the internet connection on your Samsung F6000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now
If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website.
~Samsung Advisor
Junk Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Bought this TV and it has been a nightmare. You have to turn the television off and on multiple times to get it to turn on without a black screen. Now the TV has a blinking power light and will not turn on. It was only bought a month ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaGuy,
It’s unfortunate to hear about your experience with Samsung’s F6000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Poor Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is poor on this Samsung. I will be returning this TV. From now on, I'm sticking with only Sony or LG, both of which I have in my home and the picture quality is very good on both.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi nothing,
We appreciate your feedback on the picture quality of Samsung’s F6000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Very disappointed in this tv.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what samsung was thinking. First off the tv is maybe 4 or 5 inches thick reminds me of an led from 15years sgo. Its heavy also. The picture is dark and dull with very limited options. We had the older version of this tv for years and it was so much better. Will be returning this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
Thank you for your feedback on the Samsung F6000F TV. It's unfortunate to hear that you are not satisfied with its design and picture quality. However, there are a few settings you can adjust that may improve your experience.
To change the picture on your TV, go to Settings > All Settings > Picture > Picture Mode – try Dynamic, Movie, or Filmmaker Mode.
You also may want to consider upgrading to one of our LED TVs, which offers a thinner and lighter design as well as a vivid picture, with lifelike colors and sharp 4K upscaling. I recommend checking out the U8000F TV Series at Best Buy: https://www.bestbuy.com/site/samsung-43-class-crystal-uhd-u8000f-4k-smart-tv/6619439.p?skuId=6619439
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Advisor
