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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 809 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its exceptional picture quality, ease of use, and attractive price point. Many appreciate the TV's lightweight design and straightforward setup process, while some find the remote control could be improved. Positive feedback frequently highlights the vibrant colors and overall quality of the television. The size is also considered suitable for various spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 809 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung 43” DU7200 for a year now, and I’m really impressed with what it offers for the price. Here’s my honest take on it: Picture Quality: The 4K resolution is sharp and vibrant. Colors look rich, and the contrast is solid, especially in well-lit scenes. Samsung’s Crystal UHD display tech really makes a difference compared to older 1080p TVs. While it doesn’t have the deep blacks of OLED, for this price point, the image quality is excellent. Design: The design is sleek and modern, with slim bezels that look great in any room. It’s lightweight and easy to mount or place on a stand. I appreciate how minimalistic and clean it looks. Smart TV Features: The Tizen operating system is responsive and easy to navigate. All the major streaming apps like Netflix, Prime Video, Disney+, and YouTube are available and run smoothly. The interface is user-friendly, though there are occasional ads on the home screen, which some might find distracting. Sound Quality: The built-in speakers are decent for casual watching, but they don’t pack a ton of bass. For a more immersive experience, I’d recommend pairing it with a soundbar—but for regular TV shows, news, or light streaming, the audio is totally serviceable. Performance: Startup time is quick, and there’s little to no lag when switching between apps or inputs. The motion handling is surprisingly smooth for sports and action scenes, and the Game Mode does a good job reducing input lag for console gaming. Value: This TV offers fantastic value. For a 4K display with smart features and Samsung’s reliability, it’s hard to beat—especially if you’re setting up a bedroom, office, or smaller living space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great price and good size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Easy to set up, lightweight, simple to plug in cable, USB, HDMI, etc. and be ready to go. Minimalist remote control has taken some getting used to, really needs a few more markings on buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other Samsung Tv that I had in the bed room was over 10 years old. It started having some issues so I bought this one. Just the right size, easy to set up, awesome picture and alot of channels with the internet.This Tv would be great anywhere, especially a larger one for livingroom!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Just a little different operating system so it is a little different from other tv’s in house. Remote is a little small so hard to find center button by feel alone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for more than 3 months now and I have never had a problem with it! It also comes with free samsung channels that you can watch with 24/7. Connected to the internet either via cable or wifi! Nice and vibrant screen!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV great for mom!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung TV (and a separate soundbar and subwoofer) for my mom. This is her first real smart TV and is extremely easy for her to use. She loves the main screen layout where she can select which TV source she wants to watch. The TV sound is OK, but with the external soundbar and subwoofer, the TV output is perfect. No more cranking up the sound to hear it anymore. The TV size fits perfectly in her TV room and the colors and dimension of pixels gives her an immersive TV experience. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and sharp picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Like the simplicity of the remote control. Overall a great value for the TV. Navigating through ate apps and menu is a bit sluggish at times but not a big deal. Would not prevent me to purchase the TV again. AirPlay from Mac and iPhone worked out of the box once the TV was connected to WiFi. That is the feature that made my decision in purchasing this TV and it works beautifully and seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and was easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    I LOVE SAMSUNG TVs, NOT THIS ONE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new duX000 series is not the quality of the previous TU690 or cu7000 series. The Tizen OS is now just like every other Vizio or Hisense, filled with ads for TV shows and the apps are just links. The LED screen overlay clarity is not Crystal like previous versions. The picture is only Samsung quality when it is displaying generated graphics like animation or CGI. The remote is absolutely worthless unless you only watch Netflix because every time you go to hit the back button you are going to launch the Netflix app. I would not have bought this TV if I knew it was going to be so cheap feeling in operation and lack the quality of Samsung picture qualtiy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FloridaManOutHere,

      Thank you for your purchase and detailed feedback on the DU7200 TV. Please know your feedback is important to us. I have a few recommendations that may improve your experience.

      First, let's ensure you are running the latest firmware on your TV. Go to Settings> Support> Software Update.

      Next, there are several picture settings available to adjust.

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      I hope these tips help!

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Tv is GREAT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely no complains about this order, came on time and works perfectly. Also bigger than I expected and the quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good one, like Toyota or Honda cars, reliable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent picture quality; however, I wish the remote had voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Snob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this Samsung TV displayed at Best Buy,I was truly impressed with the size, clarity of the color and off course the price.The smart TV provides channels I enjoy watching. Enjoy learning all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Favorite TV brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the smart TV has many options. Not my first Samsung and will not be the last. I have found my go to manufacturer. Thanks Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV with easy app setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, smart TV with plenty of app options. Plus numerous Samsung TV channels with shows you actually want to watch. Nearly all of the apps have a smart account login process via QR code so its a quick and stress free process. Happy for this purchase for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little TV, and a great price, but purchasing from Best Buy made it so fast and convenient. Purchased online for curbside pickup, and my guest room was ready in no time. (TV works with Bluetooth headphones too! Nobody has to know you snuck away to watch Christmas movies.)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't go wrong with this Samsung TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a Crystal Clear picture. At 4k, 60htz you cannot beat this deal. Also the TV is Smart with NVIDIA Sheild. You can also play games from the TV. I just use my Series X. Either way ive been really happy with this purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for over a year now and the quality has remained the same. Super pleased with it as my main screen for gaming and watching any type of media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear and easy to navigate remote light weight easy to connect and setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Budget Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, feature packed, plenty of inputs for external devices. Great price. Samsung is always at the top of my list.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolute Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new 43" Samsung TV. Picture is crystal clear and fits great in my home office.

    I would recommend this to a friend
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