Customer Ratings & Reviews
- Model:
- UN43RU7100FXZA
- SKU:
- 6323703
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, easy setup, price, and size of the 43" Class - LED - 7 Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as excellent and appreciate the user-friendly setup process. Many customers also highlight the great value for the price and find the size to be perfect for a bedroom.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Blackout
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even make it to 2 years. Turned off while in use and won’t turn back on.
No, I would not recommend this to a friend Lemon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this model. Extremely disappointed in Samsung. After 4 months, TV developed a black line across the screen and started turning itself on and off. Still under warranty, Samsung would not replace the TV, only repair. Currently waiting on second repair attempt after being made to wait for new screen and other parts. This should not happen on a 4 month old television. This model is a lemon.
No, I would not recommend this to a friendbad after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the tv in july of 2019 it has been well taken care of and as of today the right side is now dark and black and ub usable
No, I would not recommend this to a friendFrom store in Conyers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would never get your product again. I'm currently injured and have been so for about four years now. Recently got this Tv then decide I wanted the qled. Went and got that then tried to take the other Tv back which the guy informed me that it was the wrong TV. Basically there switching tvs at this store. He didn't want to tell me anything where it came from which store and so on.
No, I would not recommend this to a friendDid not last like my other Samsung TV’s
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We owned this for 16 months. First a line 1/3 up the and now from the line down has a shadow and stripes. Seems screen is gone!
No, I would not recommend this to a friendI do not have this tv it was returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv did not fit the nice delivery/set up man offered to take it back since I'm a senior citizen.Somehow the tv got lost in the closing tried numerous times to get it straight and drove over there to talk to some one in the parking lot always giving the information and being told they would get back to me (which never happened) the fact the you refunded the things that went with the tv that the store has makes no sense I will go to the store when it opens up
No, I would not recommend this to a friend- Cons mentioned:Internet connectivity
SamsungUN43RU7100F
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned this Samsung TV,IT DROPS THE INTERNET CONSISTENTLY.SHOULD HAVE READ THE REVIEWS BEFORE BUYING.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Irene,
Thank you for your review of this Samsung TV. I am sorry that you have returned the TV because of the WiFi connection issue.
Please know that Samsung is aware of the issue and has been working on a firmware update as a remedy that will be coming soon.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
Less than a month after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is already having problems connecting to my router. Happened about on day 20 after purchase. So Best Buy will not accept return. :(
No, I would not recommend this to a friendNOT FOR SPORTS!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be fine to watch the news, or most tv shows, but not enough processing power to watch sports on. Too much judder and lag on fast moving images. Went with the Sony 800G, much better.
No, I would not recommend this to a friendLess than Poor rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst tv we have ever had. This is our third Samsung tv, but in order to get a clear picture you have to be right in front of the tv. The colors are pale and cloudy. We never expected this to happen. Before we bought this Samsung tv I thought they had the best picture, but this will be our last Samsung tv. Very disappointed.
No, I would not recommend this to a friendNot compatible with switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if you plan on using Nintendo Switch or other gaming platforms. Something with the HDMI inputs is an issue. Read online- should be fixed but isn’t. The sales rep talked me out of the tv I was going to buy (upscale) and I have had nothing but issues. Don’t waste your time- many more options available
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not the right size
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s 38 inches best purchasing it yourself than other picking it for you
No, I would not recommend this to a friend It’s worse than the LED 6 Serires I had!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought since a series 7 had come out, it would be better than my Series 6, it isn’t! I’m very disappointed!
No, I would not recommend this to a friendReturned it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the picture quality from the side it was very poor didn’t look good while watching from my bed
No, I would not recommend this to a friendtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally stopped working after only 2 years of use - shortest lived TV I have ever had
No, I would not recommend this to a friendPicture and sound out of sync
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with sound and picture being out of sync. Unwatchable. Neither Samsung nor Xfinity could correct the problem. Exchanged it for an LC and problem resolved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OutOfSync,
Thank you for your review of this Samsung RU7100 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
Color is not very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought tv would be lots better than was Color is poor
No, I would not recommend this to a friendBrand response from Samsung
Posted .7911,
I am very sorry to see that you were not happy with the picture quality of your RU7100 TV.
The RU7 series features our PurColor technology, HDR and our exclusive 4K UHD Engine to deliver superb contrast and expanded color detail.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Ambassador
Never buy a Samsung again.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already the screen went,it never had the picture I expected from a samsung.
No, I would not recommend this to a friendNo Remote? Nobody Answers Phones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited for this television, and I guess I still am. This open box product was rated certified...but it’s missing the remote. Nobody answering any phone in the store. Now I have to drive an hour to return entire thing. Thanks.
No, I would not recommend this to a friendSamsung 43in smart tv broke in under 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV broke unexpectedly after 1 yr 11 mo of usage. Back LEDs flicker on and off, but there is no picture and no sound. Samsung "black screen of death" seems to be the issue. Would not recommend a TV that breaks in under 2 years
No, I would not recommend this to a friend