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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $259.99

Customer reviews

Rating 4.7 out of 5 stars with 84 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality of the 43" Class U7900 Series UHD 4K Smart Tizen TV (2025). The size is also considered awesome for the space it occupies, and customers have found the setup to be very easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some capabilities that my previous TV did not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Picture Freezes When Watching Live TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for a couple of weeks and the picture keeps freezing when watching live TV, but the audio is still working. I have to turn the TV on and off to fix it. I've called support, and they were very nice. I had to update back to factory settings and it worked fine for a few days and now it's doing the same thing, so that's why I'm leaving this review.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MVDu,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your U7900 TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.

      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it so I returned it. For a smart tv they sure made it very unuser friendly for those who aren’t very techno savvy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DaraM,

      We appreciate your feedback on the U7900 TV's user-friendliness. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Samsung TV Trash…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello All This Samsung is Trash Poor image quality Even though it’s for my garage….. but you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BTRJR,

      We appreciate your feedback on the picture quality of Samsung’s U7900 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Advisor Samsung

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