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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,652 reviews
  • Rated 4 out of 5 stars

    Overall works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet washer, but seems to go out of balance easy with bulky items like a duvet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s so easy to use and really does the job of a dry cleaners in the comforts of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is HUGE! Has so many options. Have had it for a few weeks now and love it. The ONLY thing that I don't like about it is the cycle complete tone. It goes on forever! The only option I can find for it is to shut it off completely. Other than that, I love this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far the washer is great. My wife really likes it. The drum is very large so you can wash alot of clothes with no problem and The washer is very quit. 5he o ly issue us that since my wife is short it's hard for her to reach in and grab some of the clothes but other than that it's been a good washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the samsung set definitely upgraded his laundry and are more efficient for at a price we could afford

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a awesome and for such a reasonable price. Only complaint is you cannot pick your load size and water level.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Now that I know my jaw won't break...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...I'm very happy with my new washer. We owned a previous year's model from 2015 and were part of the safety recall. It was great to get a subsidy from Samsung but it def didn't cover the cost of this year's model. As it is, though, this washer exceeds all expectations for a top-load machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a couple reviews I went ahead and bought the washer. Soo far I think the washer is an over kill for the amount of clothes I wash. But regardless it washes very good and I feel the fabric softener works very good when using this machine. I definitely would recommend this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Run it right, you’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you run it right, you’re good. We had someone use our washer, but they overloaded it and didn’t load properly. We were told it wasn’t working, but I’ve done several loads now and had no trouble. The biggest issue is reaching to the bottom. I’m short. Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer dirty clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is great I put dirty clothes and soap in and clean clothes is what comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First HE washed. Takes a little longer than used to but uses much less water and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine that holds a large load with ease. Quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Similar to dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but just like the dryer it’s all about figuring out the right settings to washing your clothes to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great washer for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for anyone. Very easy to use and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Washing Machinre for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loading Samsung washing machine has many features. I love the large capacity, the star energy saver. This washer will determine the water level to the wash load that you are doing. This feature will save on your water bill. The only bad feature is if you have short arms may be hard to reach clothes out of washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with Best buy and they installed everything for free! Awesome experience!~

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans your clothes well if it's on normal or above setting. Not on quick wash. My biggest problem is that it gets unbalanced easily. It does have a self clean button that let's you know when it needs cleaning. I like that. You do need to keep the lid open so it doesn't mildew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is amazing, helps me make sure I get all the laundry out and I don't leave any socks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good for comforters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer because of its size. I can use 2 loads in one with this machine. Good for washing gueen size comforters . One thing i do not like is , when i use warm or hot water the steam comes out from the opening of the closed door to the electronic panel. I put a small towel on the crack of the opening just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome! I feel that this is one of the best things I bought in a long time well done best buy!

    I would recommend this to a friend
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