Customer Ratings & Reviews

I’ve been using my Samsung all-in-one washer and dryer for about a month, and I absolutely love it. I have the vented model, so it doesn’t take forever to dry it’s actually really quick! This machine washes my clothes beautifully and dries them perfectly, all without me having to move anything. When it’s done, the door even opens automatically! If you have Rheumatoid Arthritis or delicate hands like I do, this machine is your best friend. You don’t need to lift heavy loads or transfer clothes it does everything for you. My clothes come out looking brand new and smelling so good. I’m really happy with my new machine so far!

I never know how much I needed this until I had one! The ease of starting and it coming out dry. Never having to worry about a moldy seal again. The auto open and time delay. Also the benefit of space saving now I’m one less appliance. Highly recommend!

Got the machine and the delivery guys was informative, professional and friendly. They set up the washing/dryer combo. Explained how to set it up and gave a very useful advice. For any clothes that you put in make sure that is the same texture or texture type, that makes the dryer cycle more efficient. I would also recommend buying the 240 volt washer/dryer combo which it does wash a lot faster than the 120 volt model. Very good machine. Just take your time and read the instructions carefully.

So far I have only had the machine for a week. I love the fact that it is a one and done machine. Especially working everyday. Set the machine up to wash and dry and even able to set a time of day for it to complete. Clothes are all dry when I return. If I have an extra heavy load I may have to add a little drying time when the original cycle is done. Hoping I'm as pleased after some time with the machine.

So far, not too impressed. A lot of my frustration comes with the ordering process with the store and getting the wrong pedestal and then the sizing of the unit should be known that you need to add four or five more inches for the back of the washing machine and the hook up. The installation person said I just needed a periscope hook up instead went to purchase that but it sits just as far away from the wall and it periscope needed to be on the same side not facing the wall so that was a frustration as far as the washer and dryer goes it was filled to me as it takes 68 minutes to go through both cycles that is only on a super speed level when you do a normal wash and dry it’s two hours and 22 minutes if not more well sensing the drying. Some of my wash still comes out wet from the dryer so it’s not sensing it completely. I am used to a larger washer and dryer so I don’t know if that’s where most of the noise is coming from, but this machine is very noisy. The spin speed is very wobbly. We run a rescue so we have a lot of reusable potty pads and blankets that go into this Which I’m sure also makes it uneven, but that was another reason we wanted this unit. I purchased this at the beginning of July and now we’re having to exchange it at the end of July. I have not been able to connect it to the app. It errors it out every single time sits and goes and goes and goes and then doesn’t Actually connect to the app. It also says it has an update every single time the updates didn’t take long so that wasn’t bad but I don’t know if that’s because it previously did the update so far we have not been able to use the Smart features because it won’t connect to the app. If you are wanting to take clothes out because you have to leave quickly to say go to work, you have to wait until it cools itself down in order for the door to open, which is a disadvantage. There is never been a time that I’ve opened the door of dryer and thought this is too hot for me to touch. So maybe this safety feature isn’t for me The positives it looks fancy it sounds like it would be fancy if you could use it that way, but I don’t know that it’s any shorter of a time than a normal washer and dryer. It’s one unit so it’s less space taken up other than it’s depths is bigger than a normal washer and dryer

Unit is as advertised. My Elementary School Children are able to use it with ease. Especially like that you can preload the bottle of detergent and it dispenses the amount need for the load automatically.

Love it so far. I choose this Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black due to limited space for two separate unit washer and dryer. Done a feed loads and love how quiet it is and my clothes are clean and fresh! Only down side is I am not sure where or how to add my drying sheets. Great purchase so far. Had it only 4 days now.

This machine is a beauty! It works well, only thing I’d that you have to at times dry cloths a bit longer, overall solid washer dryer combo. The technology provided with this machine is unreal. So far I’m very pleased.

I try to wait to order new electronics ,but with moving and leaving my old washer and dryer at my rental house, I went for it! So far I have not been disappointed!! It's amazing that you can start it and come back to washed and dried clothes. I have even just used it for washing or drying and it works great. HIGHLY recommend as it has even saved a ton a space in my laundry room.

No more switching laundry over! Great product and works great. Vented dries just as well as a normal dryer.

super quiet and convenient. Didn’t need the pedastal for it and some recommend to avoid it as it may cause vibration and noise. Honestly a space saver and enjoy the features on the machine. It’s quick and simple to use.

The product itself is great. Nothing beats putting in a load to wash and taking it out of the washer already fluffy and dry. The representatives at best buy are always so helpful and having the option to finance makes a huge difference for my family and I

1 month use and it cleans and dries perfectly. This tech is spot on and delivers what it advertises. Very impressive. Make sure you check the weight of this machine, you won’t want to ever move it.

I love the all in one. It cleans up my tiny laundry room so much more room now. People say it takes a long time to dry but it does not. The capacity is double of my previous washer and dryer and does everything in 3 hours. Which if i was using the old one would take me 4 hours for two loads.

Its nice to wash and dry at once. A SPACE SAVER for sure!!!!! The only thing that I wish I could do is remove the "cool down" mode because it lets the clothes wrinkle while it cools the the door unlocks

Very convenient for everything I’ve used it for only wish I bought the stand to go under it

This is a game changer!!! I was skeptical at first of this would actually do as well as an individual washer and individual dryer would but after reading and watching reviews, I decided to try it for myself and WOW was I surprised. This actually does a better job than my previous Samsung washer and dryer (separate units). And the clothes are COMPLETELY dried each time!!!! Highly recommend this unit!!!! FYI: I purchased the vented model not the ventless so can only tell u the performance of the vented unit.

For a family of six adults, this washer dryer combo handles the work load effortlessly. It is much more efficient than the standalone washer and dryer we had. No more rewashing if you forget a load in the washing machine. Laundry days just got a lot easier.

The combo washer/dryer is very nice. However, the process of getting it functional in our home was not. The first time it was delivered, the delivery person advised us not to accept it because it was in poor condition. When the second unit arrived, the installation was faulty the unit leaked and vibrated terribly. The next day, a Geek Squad repair team addressed the issues. They discovered a metal part that somehow ended up in the unit. They removed it, dealt with the leak and used a level to properly see that the unit was level- it was not. Now the unit is fine. I have called BestBuy support on multiple occasions to see about a resolution. The last time I called the BestBuy line, the agent stated that he would address the issues, put me on hold and the call was disconnected-the agent never called me back! What a cluster!

Excellent product. I love the idea of throwing my laundry into the washer and they come out dry and ready. It’s an excellent washer and dryer