Customers praise the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer for its large capacity, quiet operation, and effective cleaning performance. Many users appreciate its ease of use and the convenience of the auto dispense system. While the design and appearance receive positive feedback, a few customers have reported occasional reliability issues requiring a reset.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 248 reviews
Rated 3 out of 5 stars
Looks great but has issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer matches the Samsung dryer and the main reason we purchased it. It has a huge capacity and looks great but there are some things we don't like about it:
The drain flow is fixed and can't be changed. The GE washer we had before this one drained just fine with no issues. The Samsung washer drains really fast, in fact, too fast for my drain to keep up. I have a 1.5 inch PVC drain and I had it 'snaked' by a plumber to see if there was any clogs in my drain system and there weren't any. The plumber told me that the newer washer drain really fast and older houses can't keep up. Why didn't the engineers at Samsung make a variable drain system to allow the consumer to set it at a flow rate their drain system can handle? In addition, the display panel is very confusing. We wanted to just spin the clothes and nothing else. When we selected 'Spin Only' it still filled with water to rinse. I didn't want to rinse, only spin.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello there,
Our goal is for you to enjoy your washer to the fullest. Let us help you out.
To familiarize yourself with how to operate your washer, please refer to the washer's manual. Kindly turn to pages 38-40 for the control panel icons and functions. Page 41 for simple steps to start, and pages 42-43 for cycle overview: https://downloadcenter.samsung.com/content/UM/202407/20240725163749475/OID64668_IB_WA7550C_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
Please provide us with this reference number, 1147633400, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
Washer dryer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice washer can’t wait to try them in my new home.
I would recommend this to a friend
Pros mentioned:
Auto dispense
Rated 5 out of 5 stars
Washing machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves this wash machine. It closes by itself and the detergent dispenser is a life saver. You dont have to keep filling the detergent every single load.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Love it but can be a little noisy
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was surprised by the automatic dispenser for the detergent, I thought I wasn’t going to love it but now it’s a game changer! I fill it a few times a month and it holds so many loads. This washer has a big drum, I’m 5’ 3” and I have to tippy toe it to get to the bottom back sometimes. Lastly, I’m not sure if it’s all new washers these days; but when the drum was full and would turn, you can hear a noise. That’s my only complaint about this washer. Other than that I love it.
I would recommend this to a friend
Pros mentioned:
Auto dispense, Noise level
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and quiet and gets the job done well. The auto dispense is nice and handy.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Awesome Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It showed up a day early which was awesome. It is very quiet. I love the size and seems to be working very well
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
We love it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 1 month of use ( every weekend) we love it, the controls are easy to use and the feature that you can controlled from your phone and know when the cycle is done is amazing
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
My Fav
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
best purchase ever easy to use easy to fit and best cleaning
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Good washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer works very well and is fairly quiet compared to my old one. I haven't used the smart features.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am glad I decided to purchase this one. Family loves it and its perfect for my family size of 6 with range of kids ages from 6 to 18 years old. Wash clothes pretty good and we love rhe Alexa notifications when it is done washing as sometimes we are really busy with the kids and other chores. Higly recommended.
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Excellent washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washer able to handle large loads! It has many different settings and is easy to use.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Big wash
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best washer we have ever had, washes a lot of clothes and handles bed sheets. Love it
I would recommend this to a friend
Pros mentioned:
Auto dispense, Capacity
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer works great. Large load capacity. Really enjoy the auto detergent and softener dispenser.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer performs great items really get super clean
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
So far so good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Had this machine for a few weeks amd no complaints. Quiet, cleans good and spacious. The part I love the most is the auto dispenser, abot 15 loads in and no refill yet.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great washing machine!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased couple months ago and so far has been great addition, noise cancellation, speed, Efficienncy and power saver.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
Washer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer at reconable price this washer is 10 times better than our old one quiet and efficient
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Beautiful large capacity washer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this washer. Extra large capacity, several cycles. Agitator free so great for bedding.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great Washer so far
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Washer, Quick wash, and bedding all you really need. It is very quiet, tried some LG washers that had a very high-pitched noise. So if you have the same problem get this washer. Only unbalance problems I have had is with heavy bedding or pillows. All I had to do is readjust and it's fine. It could drain a little more water out of the clothe but otherwise fine.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is able to hold a large load of clothes and does a great job. Quiet when running.