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Customer Ratings & Reviews

Your price for this item is $375.99
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Customer reviews

Rating 4.6 out of 5 stars with 3835 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - KU6290 Series - 2160p - Smart - 4K Ultra HD TV with HDR. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers mentioned a few drawbacks, such as issues with the remote control, lack of Bluetooth connectivity, and slow refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,835 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy for the price will recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up purchasing this 4k TV for about $700, including a 2 year geek squad protection plan. There's multiple apps that you can download such as Netflix, YouTube, HBO Go, Starz and Encore to name a few. If you have a Netflix account you can definitely take advantage of the 4k resolution as Netflix has programs that stream in 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV and awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV for the price! Easy to use and hook up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I have been very happy with this TV, my only real critism would be the sound quality could be better. I bought a Samsung wireless speaker and it's great now. Samsung's last way longer then the other brands if you use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Tv for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv for the Price.............................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    4ktv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product decent price best bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice great picture Very pleased with my new Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the sale price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into hi-tech, bleeding edge technology, then you're not reading this....it has no HDR, which would bother me because I'm into all that, being a gamer and all, but it is a great tv for those that are not videophiles nor gamers with HDR capable devices....got it for a birthday gift and the giftee loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TVs can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many different brands of televisions, and was most satisfied by this one. Simplicity in the remote with the immense amount of technology, making this a very smart television. Can't beat the afforadablitly and free delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not Samsung's best effort for this range of tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is very good but the tv functions are truly lacking. The remote is not user friendly & takes a lot more effort to use than a number pad remote. I would not buy this item had I known its "warts".

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great TV for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I've had it over a month and haven't had any problems. 4K looks really nice, I only wish there wasn't such s limited supply on 4k movies and shows. I love mirroring directly from my phone to the TV. This is an awesome tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, sound isn't bad but could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with 2nd TV after return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV and it would have random bouts of blackness that would last less than a second. I exchanged it for the same model, the staff was very helpful. Overall, the TV is fantastic, I'm pleased with the purchase. As long as it doesn't have the original problem I experienced, I wouldn't choose a different tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a chance to wait till the 4th of July Best Buy sale as our eyes were on this TV for a long time. Needless to say it has not disappointed so far. Great for movies and the sound system is great for our living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Samsung TV which says 4K thinking it was the latest model which I thought as advertised that I love because of the bright colors.when it was delivered I was just not happy about it.Not to my expectstion.Colors are just ordinary.Went to best buy to ask why it is so?The salesman told me I should have bought the high resilience whatever is that called for better color.And another thing the picture is bigger than the screen.Tried fixing it and go to zoom adjustment which nothing was fixed.its either too small or too big.Overall Im not happy with ehat I purchased online and really wanted to return and buy a better color quality but just dont want to go through all the hassle of calling and explaning and returning. Over all, not happy but just getting used to it. The screen is still larger than d TV that half of the body or half of the words I cant see.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Pureza:

      I am sorry to see that you are having difficulties with adjustments and getting colors and image size to your satisfaction.

      To better assist you with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Rated 5 out of 5 stars

    BEST 4K TV I EVER HAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality of this TV is perfect. I Love it and will recommend it to anyone. The 4K feature is definitely what I was expecting and It's very affordable TV with its energy star certified feature as well. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far only a couple of weeks of use, but seems like a great TV. The Geek Squad guys forgot to hook up my "Air-TV" Antenna that I purchased with the TV, so I will be interested to see how the reception is with that Antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 60 in. LG with this 55 in. Samsung smart tv. My purvhase went flaw free and everyone at Best Buy was so helpful. I ordered tis online and picked it up at the store. A grest experience and a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart home compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv. great resolution. great colors. seamless smart home integration. sleek, clean, minimalist look. all our international programming apps avail in the samsung app store. can use your cell as game controller.

    I would recommend this to a friend
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