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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and vibrant. They also appreciate the easy setup and affordable price. While some customers have concerns about the remote control and the motion rate, overall, customers are satisfied with this TV's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,211 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new TV and it works perfectly, the picture quality is sensational, the ease of operating is simple. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Picture !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and colors are bright. It is a major improvement from my old one. I am very pleased with the purchase of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best TV we’ve purchased. Much better than the LG. The LG was dark. This one has vivid color and easy to use if streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and color of the TV are far superior to the cheaper brands I looked at. Also the N450 Samsung sound bar works well with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup and phenomenal TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is light with easy setup. Dimensions exactly as reported with perfect fit into stand. Great picture and sound. Exceptional deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more from Samsung!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv with high expectations from Samsung. I own a Samsung 3d television model number UN55F7100 and have always enjoyed the picture quality of that television. So naturally I decided to stick with Samsung and get a new TV. Yes, I know as far as QLED models this is the base, but still a person wouldn't expect it to be worse than a TV that is almost 5 years old. So I use this tv for movies, sports, and tv shows. Here are my problems. 1. Over-Saturation of reds/oranges. Some reds were okay, but then some were glowing. A huge distraction when watching a movie or college football game. 2. Dimming / brightening issues (or blooming as some would say) while viewing. Let me say I have turned Local Dimming to Low (you can't turn it off), and ECO setting to OFF. Okay so let me say I watch shows with subtitles and in bright scenes this is not an issue but however dim / dark scenes it's a major issue. Picture a dark cave scene and when suddenly the people start to talk and the subtitles come up the whole tv gets brighter. Brighter as what was dark is more of a grey now. Yes I know I could take the subtitles off but I shouldn't have to. My 5 or 10 year old televisions don't have this issue. Also, this isn't just with subtitles. This also happens if you were to use your volume button, the whole left side of the TV will appear brighter than the rest. This actually happened when nothing was playing. I had a tv show paused and my screen was cycling through dimming / brightening almost as if it had a heartbeat. 3. Smart Security: Malicious Process blocked. This happened before and after I did a factory reset on the TV 4. Remote staying connected. I would turn on my tv and try to use it and next thing I know I have to sync the remote back to the TV. 5. Samsung itself and there support team. This I would rate as a 1 of 10. I first called on these issues 2 months ago and now finally they have replaced my tv (however I am still experiencing the over saturation but not to the huge extreme as I was with the first tv, but the dimming / brightening issues still is an issue) There phone support is horrible (they say they are going to do one thing and nothing happens) but worse yet was the technical support company they had come out and service my television. I found them to be unprofessional after 4 visits. I have no faith in Samsung from this point forward. At this point wish I would have went with an OLED vs this. This has been a nightmare from the start!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JayP,

      I am very sorry to see that you were not happy with the picture quality of your Q6F TV, and experienced dimming issue.

      Have you tried the preset Movie Mode? It is the closest setting to calibration the way the director intended as it uses minimal hancement and will likely render the truest picture with natural blacks and colors.

      Please know that Samsung Customer Support is always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply

      Phone us at 1-800-SAMSUNG.
      You can also LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      We are available on Facebook Messenger:  http://m.me/samsungsupport
      Or Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I didn’t really want a smart TV in my house for “crazy conspiracy” reasons, this thing is awesome! We’ve had it since August and still haven’t quite figured out everything it does. The picture quality is amazing! We’ve had a 55” 1080P plasma since 2008 which is still in perfect condition but it’s not a smart TV. The picture on this new LED TV is just as good if not better then the plasma. It’s obviously newer technology, but it definitely gives the plasma a run for its money and didn’t even cost as much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV/Entertainment System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless Picture and installation. Purchased TV in combination with Samsung 5.1 Soundbar / wireless subwoofer, new Sony HD Blu-ray player, and Logitech universal remote. Combo recommended by Best Buy Tech advisor, and installed flawlessly by Geek Squad staffer Carl. Carl also assisted in connecting an older Stereo Receiver and Multi - CD player to the soundbar via Bluetooth connection. Now I have the best of new tech, and can listen to the radio and my CD collection whenever I want. Everything works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and picture quality and colors are insane! Makes my xbox games look like real life. Perfect for red dead redemption 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is easy to set up and does most of the work for you. It has so many features. The picture quality just blows me away.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV good picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV room the best around love the picture sits nice ride on my wall the color is beautiful thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung QLED is awesome. The picture quality is way better than the previous Samsung tv I owned. So far I have not experienced the 4k ability, but blu-ray and regular tv viewing is great. The sound quality is way better than my old Samsung as well. I plan on adding a sound bar and subwoofer soon to complement the tv speakers. I am extremely happy with the purchase. I considered another manufacturer that produces OLED, but due to cost and worrying about burn-in I chose to go with the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a substantial improvement over our old Sony TV. Clear, crisp picture, easy to navigate remote and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not come with separate box, so you will see all cables hanging on wall, picture quality great and smart tv with Bixby

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q6F has a great picture and being a smart TV, it was a good addition to our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture and the smart TV capabilities are super useful. The video game mode is amazing with my PS4 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV and Bose Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to operate, has a Great Picture and easy to set up! So was the Bose Speaker. I have not had any issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 1080 to 4k and it is like watching movies for the first time. Color is so much better than my old TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, would recommend it to anyone who's looking for a new TV. Great picture quality and looks perfect on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Qlexcellence

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality excellent picture easy to Mount goes great with decor

    I would recommend this to a friend