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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and easy setup process of the 55" Class Q80 Series QLED 4K UHD Smart Tizen TV. Many users also express satisfaction with the TV's gaming capabilities and smart features. While some customers have concerns about the remote control, the overall sentiment towards this TV remains positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 491 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations! Vibrant colors, picture and sound!! Movies become lifelike. Should of bought sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This has been an amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to also use as a second monitor when working from home. Ended up only using it a short time for that but it worked great from my MacBook pro. The picture is crisp and motion is fluid when watching movies. Have used the built in web browser a bit but found it somewhat easier to screens have from our phones.. We coupled it with a sonos bar and couldn't be happier. Hoping to pick up a second one soon to replace our other TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great picture and easy setup with arc hookup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture sound and easy setup with archdmi.love the tv and the way it looks.would recommend to friends

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    ridiculous remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is quite good. Not sure about longevity though. My previous 55" Samsung lasted just 3 years before the panel shorted out, effectively killing it. Two complaints: 1) the remote is terrible. (We only use it when not watching cable.) It doesn't seem to have the controls to fast forward or reverse; 2) Samsung should hire some native English speakers to write instruction manuals and online guides. TV setup could be more clear. Had this problem with a Samsung refrigerator setup guide too. Pictures and captions didn't match, text was ambiguous, etc. It's not rocket science, boys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Has a fantastic picture and apps are very easy to use. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" LED Q80

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the purchase of my Samsung - 55" Class - LED - Q80 Series - 2160p - Smart - 4K UHD TV with HDR. Picture is incredible with a great refresh rate. No visible pixelation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just beautiful. The picture is so very clear, it is a pleasure to watch. The sound is very good also. I do not know how to do much on it yet, because it does not come with many instructions. I downloaded the book but it is 175 pages so it will take me awhile to learn about everything this TV can do. It is so simple to get to Prime TV and some of the other Apps, I would watch it all day if I could!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to setup. Would recommend to everyone. Wait until it goes on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This tv is unbelievable. A+++++++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is unbelievable. I had an older model and Samsung has out done itself. The picture is so real and life like that at times with movies you seem to be in a movie theater. I would not hesitate recommending this to anyone........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung - 55" Class - LED - Q80 Series

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. Easy to use. Installed on the wall by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a working 50” Samsung Plasma 1080P tv from 2008. The overall width is similar with a much narrower bezel/frame on this new model. It is actually not as tall as the older model. The sound and speakers are surprisingly good so we will not need a soundbar. Nice to have the connectivity of a smart tv. The remote is very simple to use. Great picture, and the added wallpaper features are a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Awesome picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the sound quality needs some improvement and the remote control is too sensitive, if you place it down too firmly, the channel changes.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    beautiful color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent tv. It makes you feel like they are in the room with you. awesome color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with an in-home consult with Best Buy since I was undecided about QLED versus OLED, TV size, and mounting location. Tiffany Gibson was great in answering all of our questions and giving us a recommendation for a new TV for our den. Geek squad install and setup by Jason was perfect. TV picture is awesome with best colors I have seen. Glad we went with QLED given the amount of light in our den.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family helped me purchase this television for Christmas because I was the last one to hold out on the 4K mania. I'll admit, I was hesitant about the whole smart TV fad because I don't want to turn on the television one day and it reads it's outdated or something. So far so good. I primarily use Apple TV and watch You Tube. If videos are in 4K (usually nature channels) it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Absolute beast of a TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've owned in a long time. Really great picture and plenty of features.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great quality, picture, TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older 55" ... this is brighter, sharper with better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Overall pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to set up, easy to navigate through all features and internet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very precise and sharp picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Q80 Series at the 55” size provides a vivid large screen without looking bulky or dominating a room. The image is precise with very natural color. The anti-glare picture also allows a wider field of vision without turning off all lights in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to operate - would recommend to family and friends

    I would recommend this to a friend