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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 461 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the 55" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the user-friendly remote and straightforward setup process. While some found the stand slightly less than ideal, the overall experience is overwhelmingly positive, particularly for gaming and movie watching due to the high refresh rate. The price point is also frequently cited as reasonable for the quality offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    A great TV but Geek squad needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV was really great but it has a very complicated user interface The Geek squad saved the day with their installation and training they provided to me The TV has wonderful color and very good side view and capabilities. With an outside balcony view on the left, interior lights on and a dining table to the right I'm able to sit at the dining table andThe Samsung TV was really great but it has a very complicated user interface The Geek squad saved the day with their installation and training they provided to me The TV has wonderful color and very good side view and capabilities. With an outside balcony view on the left, interior lights on and a dining table to the right I'm able to sit at the dining table and easily view the screen at an angle even in this environment. The problem is that the TV user interface UI is very complicated. I will use the calibration tools to adjust the TV for my environment when I get the time. The remote control is not as easy to use as the Firestick remote and I plan to set it up later. Adding my streaming channels was a chore. The Geek squad training provided was invaluable. They were also able to use the existing mounting saving me time and cost for a new one. I highly recommend using the Geek squad for installation, setup and familiarization with the TV

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with beautiful image quality. Though many people online are raving about Hisense and TCL, Samsung is still the way to go! Very bright TV and I have to turn down the brightness very slow at night.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Flat Panel Easy to Wall Mount!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this model as a Samsung Warranty Replace for a dead QN95B One Connect Box! Seems to have deeper black levels and better off angle viewing! Out of the box I reduced Color level from 25 back to 15 for movie and film maker modes! Very Happy with this model and hope it lasts longer! Just a note to those Windows PC streamers out there: Select Settings/Connected Devices and Edit the name of your PC HDMI port to "Home Theater System". This will bring back all your Picture Modes like Movie and Film Maker!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great qled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture especially in bright rooms. Decided to go with qled vs oled. The price was great. I recommend soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the QN90C. I has an excellent picture, great brightness and good black levels. I also like the IPS panel due to no rainbow affect. Great out of the bix!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Wear sunscreen if you sit too close

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of things that are good about this TV. I like the stand, remote and sound quite a bit. I actually picked this out for my parents to put in their living room because they were complaining that their old plasma was too dim. According to reviews, this TV was quite bright and still had a good picture. When it went on sale, I bought it, helped them set it up and turned it on. Holy smoke. It's not an exaggeration to say that in 'normal' (or 'standard', can't recall) picture mode, it actually hurt my eyes it was so bright. But, pretty exciting picture when watching sports during the day. I just hope my retinas heal properly. The filmmaker mode dials the brightness back considerably and is probably what you would want for nighttime or dark room viewing. All in all, a good TV that I would recommend for anyone with a bright viewing room. I did dock it one star for the Samsung operating system. It works fine and is responsive enough, but it's a little complicated for non-techies like my parents, who almost always use their Roku stick or Xumo box instead. I know online reviewers focus on picture quality mostly, but usability matters a LOT for average users. I am also not a huge fan of having to set up a Samsung account just to use the TV. But still, great, BRIGHT picture and an overall great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best non-OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second QN90 I've bought in a year after I was so impressed with the 85" QN90B I purchased for my basement rec room last year. I got this QN90C for my living room and I'd say the color is extremely deep, rich, and accurate. The motion tracking is extremely smooth and the TV is bright enough to provide a great viewing experience even when the sunrise comes in through my east-facing bay window. The picture difference between the QN90B and QN90C is almost indistinguishable but the smart hub runs a bit smoother on the QN90C. Samsung also has by far the best selection of apps in their app store and after getting used to their TV OS, I actually really like it. I have a couple of very minor complaints about this TV. For one, the optical connection to my LG sound bar (leftover from the last TV) was finicky, so I had to switch to HDMI which was no big deal. My other complaint is that the screen is a little glossy so there is a little glare (minor). Because the picture is so realistic, my dogs get confused occasionally and poke their noses against the screen leaving behind doggie nose art. It's easy to clean because of the coating on the screen, but it shows up very apparent before cleaning so I do need to maintain this TV a bit more than the one it replaced (55" LG SK8000 series from 2019) Overall, I would say that the QN90 is the best TV you can get before getting into OLED prices. The QLED technology Samsung uses rivals OLED for a lot less cost than an OLED model like the S90 or S95.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung QN90C Excellence!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really in love with this TV! Out of the box, it is blindingly bright, so much so that I had to turn down the brightness quite a bit! Colors pop and the sound quality from the built in speakers on a scale of 1 to 10 I give it a 7 which is not bad but a soundbar will always enrich the sound. I did not want to get an OLED TV due to it not getting bright enough for me and the way the brightness dims after a while. So my alternative was to go for the QLED and I am thrilled I ordered this TV from Best Buy!! Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Neo Qled review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing tv, i previously had the 2019 Q70R and loved that tv for its rich colors & deep contrast but this tv Neo Qled picture was stunning from first sight. I watch mostly sports, movies, tv shows, & game occasionally and the details are very crisp. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new Samsung TV. Has great color and brightness. The sound is better than you would expect from a flat screen. Like some of the other reviews have said, the stand is a little wobbly but not a deal breaker. Great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased! This is exactly what I was looking for and the color, sound, ease of use, etc. is perfect. Was replacing another 55" Samsung that had been damaged in a storm and this newer upgrade was just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Waiting was worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living up to expectations. Bought as non-primary tv for kitchen use, where it can get very bright. Was highly recommended by BB sales personnel, as well as several review sites. Decided on model in December, but waited to compare to newer unit; did not feel later model worth the additional expenditure. Then decided that 55 inch model would work. Wife extremely pleased; she’s primary viewer. Excellent BB support through purchasing process. Samsung support also helped. Not too technically savvy but accepting experts opinions. Purchasing Samsung was a change from Sony for us, but brightness and anti glare features took priority. Just ordered Samsung sound bar for dual use: with tv in cooler months and for portable tv setup during nicer weather.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught the Samsung - 55" Class QN90C Neo QLED 4K UHD Smart Tizen TV on sale at Best Buy about 2 weeks ago & I have no regrets. The TV produces deep blacks, even when the brightness is turned up as high as it could be (I keep it at 40). I would suggest turning the contrast level down (to 40) to see better details. If the contrast is to high, details are faded. Set to low & it could be blurry. As a hockey fan, you see the difference on the ice. Sound quality from the speakers could be stronger. I find that I have to raise the volume higher when compared to my old Samsung. Other than that, its a beautiful set.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV . Picture quality is awesome. Specially black color. Also audio is great. For my living room didn't need sound bar. Great sale on Memorial weekend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Samsung QN90 TV bright but not without tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a brighter display with more range of color and depth of black levels than our old Samsung 55 inch TV. It WAS however rather difficult to achieve a satisfying picture. Much tweaking was required including disabling the feature whereby the TV senses the rooms ambient light and lowers the brightness during the darker evening hours. Watching some of the night-time scenes from Shogun for example we could barely make out the scene content until this ambient light feature was disabled and some other settings under "picture" were adjusted. And the ambient light feature on-off setting was not under "picture" settings but instead was buried under the "general" menu item. The other complaint I would voice was with the Tizen OS instead of Android, I can't install and run KODI which I like for playback of personal video files such as home movies in .mkv files on a USB drive or stick. Instead, an external "TV Streaming" box like the Nvidia Shield TV is still required if KODI is to be an option.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality and brightness of picture while viewing in a room full of windows. Sound from tv is good. Using a Sony sound bar that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Quality Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture with excellent color. Plenty large with the picture going to the edges of the unit. Bright and sharp at a reasonable price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, color fantastic. Perfect for my family room Quality very very very satisfied with

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Highly Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture crystal clear. Excellent black levels, excellent color, gloss screen. Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung QN90C QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am extremely impressed with the Samsung 55" QN90C QLED. I had a high end LG OLED fail within a year and replaced that with a Sony OLED. In less than a year the Sony failed as well. Both failed the same way..... horizontal lines. I may be ignorant and don't know if the QLED design will perform longer, but I would never buy an OLED TV again. One of the criticisms I have read about regarding QLED vs OLED TVs is blacks. This Samsung has very impressive black. I have an older smaller Samsung QLED TV which has worked flawlessly for more than 2 years. Regarding the new QLED: 2 months of use and still in good shape. Hopefully many more.

    I would recommend this to a friend