Customer Ratings & Reviews
- Model:
- QN55QN90CAFXZA
- SKU:
- 6533836
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the user-friendly remote and straightforward setup process. While some found the stand slightly less than ideal, the overall experience is overwhelmingly positive, particularly for gaming and movie watching due to the high refresh rate. The price point is also frequently cited as reasonable for the quality offered.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Far too costly for such poor image quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even on sale, this isn't worth the price. The local dimming (regardless of which level you set it to) is VERY unresponsive. For screens that display as all or mostly black on an OLED, there's a 50/50 chance whether or not the entire backlight/ all miniLEDs will be on for this TV. I have tried multiple units and they are all about as underwhelming as you could imagine. If the form factor doesn't matter to you, I would suggest saving a lot of money and having a way better picture with the newest U8 miniLED from Hisense. They deliver undeniably superior results, at a lower price, and their TVs support Dolby Vision. Samsung is feeling more and more like a joke with each passing year. This TV costs way more than their standard QLED, but the results it delivers, aside from the high level of brightness, are absolutely no better to the average viewer. And for someone with a more critical eye, it will be more frustrating and costly than a regular TV.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture with the anti glare tech is top notch. Sound is amazing. Major issue with me is warranty. No dolby for this model.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
TV Rev Jew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but horible. sound. Even withSamsung soundbar. Best Buy return policy explains why Amazon is the leader.
No, I would not recommend this to a friend DO NOT trust open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine but DO NOT buy open box even if it says excellent. It was all ok until we installed the tv from the roof and we saw that the botton frame is not there. We have tried several times calling Best Buy and there is no solution for it not even thru samsung! Now I have this beautiful TV that looks bad and old because its missing the whole bottom frame
I would recommend this to a friendDisappointed in Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung QN90c color was oversaturated (to Bright) on Standard Mode no matter what Calibration settings were applied. TV would not display AV receiver volume, speaker, or any receiver inputs. Geek squad did not hookup the TV to the receiver correctly. I returned the Samsung for the Sony A80L
No, I would not recommend this to a friendRed Tones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the picture quality. Everybody's face/skin has more red tones especially when watching in low light. Sound ok
No, I would not recommend this to a friendHardware failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks will not run the Peacock app. Multiple resets and account deletions. Waiting on Samsung service to arrive in a week as it is no longer returnable to Best Buy.
No, I would not recommend this to a friendVery bad blooming on this tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Samsung Tv guy. Every tv in my house has been Samsung for over 12 years. This tv set is surprisingly bad. Very disappointed in the q90c. My q90r from 2019 destroys this tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jveezy,
Thank you for sharing your thoughts on the picture quality of your QN90C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist