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Customer Ratings & Reviews

Your price for this item is $259.99
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Customer reviews

Rating 4.7 out of 5 stars with 461 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 55" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the user-friendly remote and straightforward setup process. While some found the stand slightly less than ideal, the overall experience is overwhelmingly positive, particularly for gaming and movie watching due to the high refresh rate. The price point is also frequently cited as reasonable for the quality offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 43 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    A great TV but Geek squad needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV was really great but it has a very complicated user interface The Geek squad saved the day with their installation and training they provided to me The TV has wonderful color and very good side view and capabilities. With an outside balcony view on the left, interior lights on and a dining table to the right I'm able to sit at the dining table andThe Samsung TV was really great but it has a very complicated user interface The Geek squad saved the day with their installation and training they provided to me The TV has wonderful color and very good side view and capabilities. With an outside balcony view on the left, interior lights on and a dining table to the right I'm able to sit at the dining table and easily view the screen at an angle even in this environment. The problem is that the TV user interface UI is very complicated. I will use the calibration tools to adjust the TV for my environment when I get the time. The remote control is not as easy to use as the Firestick remote and I plan to set it up later. Adding my streaming channels was a chore. The Geek squad training provided was invaluable. They were also able to use the existing mounting saving me time and cost for a new one. I highly recommend using the Geek squad for installation, setup and familiarization with the TV

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Good Quality, but poor OS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Quality has been good, but Operating Systems is awful which has made the setting options insanely locked down a limited.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A nice TV overall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: very bright display with rich colors, nice for gaming. The bad: screen glare, clunky GUI

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Wear sunscreen if you sit too close

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of things that are good about this TV. I like the stand, remote and sound quite a bit. I actually picked this out for my parents to put in their living room because they were complaining that their old plasma was too dim. According to reviews, this TV was quite bright and still had a good picture. When it went on sale, I bought it, helped them set it up and turned it on. Holy smoke. It's not an exaggeration to say that in 'normal' (or 'standard', can't recall) picture mode, it actually hurt my eyes it was so bright. But, pretty exciting picture when watching sports during the day. I just hope my retinas heal properly. The filmmaker mode dials the brightness back considerably and is probably what you would want for nighttime or dark room viewing. All in all, a good TV that I would recommend for anyone with a bright viewing room. I did dock it one star for the Samsung operating system. It works fine and is responsive enough, but it's a little complicated for non-techies like my parents, who almost always use their Roku stick or Xumo box instead. I know online reviewers focus on picture quality mostly, but usability matters a LOT for average users. I am also not a huge fan of having to set up a Samsung account just to use the TV. But still, great, BRIGHT picture and an overall great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, lousy OS software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Samsung 48” curved screen TV with the 55” OLED in my home theater setup. The OLED’s picture is outstanding. The reason I took off a star is Samsung’s OS. I use a Denon AVR to run my home theater and the Samsung OS fights with it for control. Takes some getting used to. I also use Apple TV as the base for streaming apps (Paramount+, Hulu, Disney+, etc). The Samsung wants you to go through it and use its versions of Disney+ etc. Samsung supposedly has the best smart tv OS today - the in thing for OM’s is to make their TVs the central hub for controlling things- the problem is TV OS software stinks in general compared to Apple’s and Denon’s. It’s all annoying. But that’s me being picky. The TV itself has a great picture, handles action scenes in movies well, and the detail in dark scenes is excellent. The setup software for the Samsung is fine. It’s the places where no one has gone before or wanted to go that the Home Screen can take you to afterward that can be annoying. Be careful when you push a button or you’ll wind up watching Rory Calhoun riding the plains in an old 1950s western instead of Mission Impossible VI. I use my surround HT speakers for audio. Turned the Samsung’s off. The Samsung’s audio is typical as far as TV speakers go. IOW, nothing special, it is what it is, then that’s to be expected when matched against a home theater audio system. Do I recommend this TV as a TV by itself or as part of a home theater system? Yes. But spare me the software control fight. Apple/Denon have Samsung beat by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, takes a while to select comfortable brightness, not a fan of the remote, Samsung tech support stated my ZVOX sound bar not compatible with having a single remote. This was solved by ZVOX tech. Very good price vs. equivalent tvs. Overall recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Samsung QN90 TV bright but not without tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a brighter display with more range of color and depth of black levels than our old Samsung 55 inch TV. It WAS however rather difficult to achieve a satisfying picture. Much tweaking was required including disabling the feature whereby the TV senses the rooms ambient light and lowers the brightness during the darker evening hours. Watching some of the night-time scenes from Shogun for example we could barely make out the scene content until this ambient light feature was disabled and some other settings under "picture" were adjusted. And the ambient light feature on-off setting was not under "picture" settings but instead was buried under the "general" menu item. The other complaint I would voice was with the Tizen OS instead of Android, I can't install and run KODI which I like for playback of personal video files such as home movies in .mkv files on a USB drive or stick. Instead, an external "TV Streaming" box like the Nvidia Shield TV is still required if KODI is to be an option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spoiled by OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC monitor upgrade journey: started with a 2016 Visio LED (extra cheap one); 2023 G9 G95C 49" 1000R; 2023 Samsung QN90C 55"; 2024 LG OLED evo C4 55". After seeing the G9 (on sale) in person and having it for a little bit, I was blown away by OLED. Although the G9 wasn't for me (32:9 is a problem for productivity), I wanted to stay in the relative price range of the sale. Enter QN90C. I am very familiar with the Tizen OS, so this was easy to setup. There is nothing fundamentally wrong with this TV/monitor, even the 120Hz was nice, but ... OLED just hits harder, darker, brighter. I got spoiled by the G9 (thanks Samsung). If Samsung makes a real OLED 240Hz monitor at 21:9, I would probably pre-order at full MSRP. It was that nice. The alternative Neo QLED -- yeah, it just didn't hit right after being spoiled.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 4 out of 5 stars

    Good OLED Competitor

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini LED format is great on this TV, it has really great black levels and contrast. The HDR also looks really good. I don't know why but I just can't turn down the brightness enough in Standard HDR, it's a little intense with some content. The two main downsides are blooming and no Dolby Vision. Blooming is just a natural result of LED TVs, in content itself its not noticeable at all, just in the menus and loading screens, so I guess not that big a problem. But Samsung not supporting Dolby Vision kinda irks me. Won't be a problem for most consumers but if you're AVphile like me, then it matters, lol. Overall though I am extremely satisfying, this is my first TV upgrade in ten years and finally seeing 4k in my home is awesome, very satisfied with this, legit the best LED TV on the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Beautiful, vibrant colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and picture quality of this TV. It deserves 5 stars but I don't care for the cheap "computer monitor" looking stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Dexter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and blacks are way better than my older Sony. Easy to set up. The only downside is the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    a little too bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and detailed picture but it's almost too bright. This might just be the factory installed setting, which can be altered. For example, when i am in the another room and this TV is turned on, it actually helps illuminate the non-TV room. It is that bright! Sound quality is good without a sound bar but note it isn't used for gaming. Wondering if I should have gone with an OLED Samsung instead for a darker screen. But not unhappy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super clear 120 refresh rate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV but the remote is underwhelming. There are no numeric buttons on the remote. I have to scroll thru the channels to get to the one I want rather than press the channel numbers to change! The image is crystal clear at 120 refresh rate so there's no film like quality left on screen. I am still getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture when viewing a 4k disc or stream. Older material that has been digitized will sometimes be good and sometimes not. That is more to do with the product than the tv. Overall I am happy but the lack of a booklet for instructions makes finding answers a pain sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for sports viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband who likes to watch sporting events. Crisp, clear picture. I personally would like to be a bit more aesthetically pleasing. The art that is able to be displayed while not using, the color is too dark once the image is chosen. Disappointing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sound and picture not always syncing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is bright and the sound is good except that several times already the voice and people speaking don't sync - it is also somewhat difficult to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this TV through a Best Buy Geek Squad service Exchange junk out. I love this TV in the picture quality and especially the sound! I just wish that it was 240 hertz versus 120 hertz, and I feel like the price is a little high even though I got it on sale for $1,500

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, good sound, lousy manual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV!!! But ... The instructions for connecting it to my system only exist as a 250 page e-manual. That is unreadable on my phone. I finally printed it out and have been able to connect the sound to my high-quality stereo. But the too-small remote is almost useless compared to my Verizon remote, and it keeps turning on set on different random channels I never want to see and never did. As such, I consider the Settings unstable because it will not return me to where I left off when I turned off the set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    samsung 55

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Instructions for set-up were quite easy to understand. the t.v. guided me through every step. Picture is very good with H.D.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    dennys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture in bright room. Somewhat reduced in darker room. It appears that the tv adjusts the background as light changes.

    I would recommend this to a friend