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Rating 4.5 out of 5 stars with 39 reviews

95%would recommend to a friend.
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Page 1 Showing 1-20 of 39 reviews
  • Rating 4 out of 5 stars with 1 review

    It’s great but flawed

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Well...what can I say about this TV. It’s my second one so that’s a good thing, right? Just note that with some of the things they fixed from the 2019 version, they also cut corners with this 2020 version. Positives: More App options, Samsung TV Plus is improved and has tons of channels, improved network to support Wifi 6, Ambient Mode, great audio, improved color correction, improved art mode with improved matte option. Improved motion sensor (the 2019 version has a tendency to stop working). Negatives: ONLY 500 MB of space dedicated to add your own pictures!! (This is a terrible omission where the 2019 model allowed up to 4GB of internal storage for pictures. This forces you to subscribe to Samsung’s Art Gallery to view various artworks or you have to do the labor intensive task of swapping out photos every time it gets filled up. This space is independent from the internal space devoted to apps and the cache; absolutely terrible!) The volume auto adjust and ambient lighting adjustment is finicky at best. The OneConnect Box gets extremely hotter than the 2019’s. Overall, I love this TV. It looks great, sounds great, and display realistic art images better than the 2019. But it’s not perfect, and the fact that they reduced storage for your own artwork defeats the purpose of “framing” your own pictures. The pictures I have is with the white bezel that I bought separately. The TV ships with a dark metal frame finish which is also different from the 2019 version which is black.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    TV when it’s on, art when it’s off

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I recently got the 55” Samsung Frame and am a huge fan. I wanted a late model QLED or OLED TV and decided on the Frame because of the price being less than OLED and the added feature of Samsung Art Store. I’ve navigated through so many works of art I wasn’t familiar with, and having recently moved, it’s given me so many ideas on interior design considering the TV comes with a no gap mount so it literally looks like a painting on the wall. Glad I bit the bullet on this one. 5 stars all day

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful TV

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Frames, Picture

    Bought a new house and the TV needed to be mounted above the fireplace. We always thought wall mounting a TV above a fireplace wasn’t the most appealing thing to do. They stick out and are the focal point in the room even when off you have a giant black rectangle in the center of your main room. Bought the Frame 2020 55” and couldn’t be happier! It’s art when not watching shows. It’s so dang thin and one cord! Easy to mount and looks like framed art! If you hate big black cr@? on your wall buy this TV! Amazing picture and sound. Room is 14’x16’. 65” would be better but 55” fit the space perfectly.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Enjoying it but one major concern

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Bought the 2020 Frame 55". Two things to note. 1) I had an issue with the no gap wall mount included in the box. Step 1 is to install the hanger to the back of the TV using four M4 X 14 screw included with the mount. They are TOO SHORT. The screws just drop in and spin and spin. I bought M4 x 16 screws from a big box hardware store and they worked perfectly. Only $1 but I should not have to buy my own parts for a premium TV. I'm over this one and have moved on. Contacted Samsung Support and all they wanted to do was send me videos on how to install, or recommend I hire a professional installer. 2) I read other reviews and I can confirm - this TV has way too little usable memory. I installed 4-6 apps and the available user memory was at 7%. I have not uploaded any of my personal pics to use as frame photos. After using the TV a little more, I was at 3% available memory. This is 2020 and this is a $1500 55" tv -- high range for this size, and I have 3% memory left? Not acceptable. I am very concerned with the potential impacts this will have for the long term. Many pre-installed apps I cannot delete like a ~50MB user manual, Disney+, etc. If the TV had an extra 1GB of memory, I would forgive and have no issues at all with the TV.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very cool

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Frames

    While picture could be better, no tv mounts as close to the wall. And while price is high, mount is included. Google custom frames and TVDeco (i think is the name) makes it look gorgeous. Software on TV is sadly the weakest part.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Such a great looking tv

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    All my friends want one now!!! The contractor couldn't tell it was a tv. So awesome and great looking. Easy to hang and follow directions.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good as Decor - Pricey as a TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Value is based on whether you want it to primarily be a piece of decor or a television. We watch TV sporadically and wanted to avoid a black hole in our living room. We were willing to pay more to get something that fit flush against the wall and would allow us to display photos or art when not in normal use. We also wanted a frame that wasn't black. On that basis, it is worth the premium we paid. If television usage is your focus, you may want to look at a different model. There are higher quality/less expensive options.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    It does all the modern telvision-y things it should do. The flush mounting system with the hidden wires really does lend itself to looking like a framed piece of art on the wall. The sound isn't overwhelmingly good, but it's fine. Get a supplemental sound piece if you need more. It comes with the no gap wall mount, so don't let best buy sell a second one too you.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome TV

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Picture quality and built-in speakers are surprisingly good. You can probably get slightly better picture quality on OLED or whatever, but it's great on this tv and what you're really paying for with this TV is the sleek frame-like design - which it nails.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great picture.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great picture, simple remote. It looks great on the wall as a work of art and the Geek Squad- I HIGHLY recommend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful crisp clean look

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great crisp look, liked that it came with options to use wall mount or stand.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Super TV

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The Frame TV is unbelievable TV. The picture clarity and sound are great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Exactly what I was looking for

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This TV was exactly what I expected. I love that it can display my family photos. Great purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Gorgeous Addition to Your Home

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Clean looking, sharp display, speakers are great, and all the additional features make this smart tv choice!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Looks just like a painting

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Cool features, great aesthetics. Just what I wanted

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV that blends in with decor

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The Frame allows us to have a nice quality TV in our living room that is easy to decorate around

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great experience. Technicians really cared.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Wonderful experience! The techs really made a point to work closely with us to get the installation right.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this tv

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is s great TV we are super happy with it! Thought about it foor a long time and we are glad we finally went with it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent product for my living room

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So much better than seeing a black screen & drawing attention instead to displayed art. Love how slim it is with the mount- I may replace my other one with a Frame.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Ease of use, Picture
    Cons mentioned:
    Cords

    Picture is great. Easy to use and set up. Comes with its own mount..(so don’t buy a mount). Only problem is the “invisible wire” and external box. Makes it difficult to mount over a fireplace if you just want a tv with no other connections . I had to make a hole in the wall to slide the box into. I have no cabinet or anyplace to put the box. So the “invisible wire” and external box were a pain. Now that I had to modify my fireplace by putting a hole in the wall and bracket... it’s a great tv. I think Samsung go too cute with the design using their invisible wire and external box.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend
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