Customer Ratings & Reviews
- Model:
- UN55TU8300FXZA
- SKU:
- 6424751
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal picture quality and the curved screen of the 55" Class TU8300 Curved LED 4K UHD Smart Tizen TV (2020). Many found the TV easy to use and set up, while some had minor issues with the remote control's intuitiveness. The price point also received positive feedback. A few customers noted concerns about glare and refresh rate in certain viewing conditions.
This summary was generated by AI based on customer reviews.
Average score for an average TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is OK the sound quality is absolutely horrible for the past 2 years it has continuously gone in-and-out I'm so glad I bought the Geek Squad protection to your protection at that it's about to go out December 1st and it is October 30th so I am calling them today
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Not impressed with interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, but I really HATE the remote and software interface. I have a Bose soundbar and the TV keeps "connecting" then dropping the connection. When I turn on the TV, it defaults to its own Samsung TV channel, whatever that is. Then I get the news blaring at me that I don't want. I have a few more days to consider returning, or maybe I should just get an Amazon Firestick and go with that. So far, not impressed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Xxxxxxxxxxxx:
Thank you for your review of the Samsung TU8300 TV. We appreciate your feedback regarding the interface and will share it with our teams.
Depending on if you are connecting your soundbar via Bluetooth or an HDMI connection, there are several things you can check. We recommend using a wired connection rather than using Bluetooth. For the best sound quality and performance, connect your soundbar with a Digital Audio Out (Optical) or an HDMI (ARC) cable. HDMI is better if the only external device connected to your TV is your soundbar. Otherwise, Digital Audio Out is usually the better option, depending on your setup.
Samsung TV's have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens.
For assistance and troubleshooting specific to your setup scenario, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Good price for a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great watching cable, movies and streaming. Sounds solid. My only gripe with it is the refresh rate for Sports. I had a 50 inch Samsung TV that was the same as this one and it had an issue with power cycling after a year and a half. Hopefully this one doesn’t have the same problem.
I would recommend this to a friend Weak Coax Input Connector (broke off)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 stars but the coax input broke off, and I don't know when that happened but must have been because I moved it during cleaning and must have put some stress on the coax. I have read up on this and found out that it seems to be a pretty common issue with newer Samsung TV's and that Sumsung, when contacted, does not see the weak nature of manufacture to be an issue, but rather believes it to be a customer damage issue. Instead of going through the headache of taking it up with them, I solved the problem with a little $20 over-the-air converter box that basically translates my coax signal into HDMI, and so now I just use the box through HDMI1 when viewing over-the-air programming, not too big a deal for me. Otherwise, really happy with the TV, itself.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Lost a frequent customer forever!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st tv is of good quality and picture for the price. It’s really about Samsung who lost my business for ever!!! There customer service S——S ! Pretty bad to spend almost 3 1/2 hours on the phone to create an account! Why? Cause there people are not properly trained as to how there web site works. Best Buy was great for the purchase but will pay more next time and go with a company that knows what there doing!! I have a lot of Samsung products in my house including an all new Stainless Steel applianced kitchen. But never, ever, again!! Take your product and put it where the sun don’t shine!! See Ya!!
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Samsun 55" Curve TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezes when making changes, doesn't receive reception from general antenna. The picture is good and the cure tV is nice.
I would recommend this to a friendBrand response from Samsung
Posted .RaRa:
Thank you for sharing your review of the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (ver. 1460.9 released on 12/7/20)
Both the current version and new version number will be displayed. The current version is what your TV is using, and the new version is the latest update.
New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for convenience by selecting > Auto Update.
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Picture not any better than 1080...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but what is the point of 4K UHD if it doesn't have a designated HDCP 2.2 hdmi port?! Roku Ultra, Firestick 4K or a 4K DVD player needs a 2.2 port to work in 4K. You'll still be watching a 4K UHD TV in 1080! Example...watching Hulu through Roku Ultra you constantly get an error. You can watch Hulu through TV provided app, but picture doesn't look as good and app lags! If you're okay with not watching anything in actual 4K...here you go!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great tv but something wrong with the model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv gives great picture.The bad part is when watching tubi or peacock you be watching a movie and it would just stop and close out of the program.Almost like it has a timmer to just stop and get out. Asked for a Book to program the tv and even programming channels from antanna.You cant get anyone to just a book.
No, I would not recommend this to a friend - Cons mentioned:Refresh rate
Nah
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it. Refresh rate just didn’t cut it for me. I returned it.
No, I would not recommend this to a friend OK for a secondary
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in a bedroom. Very little use which makes acceptable to me. Would not recommend for a primary.
I would recommend this to a friendSAMSUNG 55” FUZZY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of the picture is not great. I originally ordered the LG but BestBuy sold it before pickup
No, I would not recommend this to a friendBrand response from Samsung
Posted .FUZZYSAMSUNG55:
Thank you for purchasing the Samsung TU8300 Curved 4K TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good the screen but the curved was not like I expected,
No, I would not recommend this to a friend